Park Visalia
Anonymous A
"Mixed Feelings About Assisted Living Facility's Staff Behavior"
The staff at this place is mostly great and really good with my mom. But I've heard the new boss, whose office is by the front desk, saying things about various departments. I've personally heard this twice, so I'm sure other visitors have overheard it too. She's been telling the front desk about different people (who I won't name) and what those employees are doing wrong. If that's happening in front of family members, I can only imagine what happens when there are no visitors around. I think there should be more professionalism with that sort of thing.
- Useful
- Not useful
- Share
Anonymous
"Staff turnover concerning, unsure about husband's care at Park Visalia."
I'm not too happy with Park Visalia because they keep changing staff a lot. Last year, they had four different directors, and they've been switching around the people who take care of the patients too. Because of this, I'm not feeling very confident about how well they're taking care of my husband right now.
- Useful
- Not useful
- Share
Robin P
"Great Assisted Living Experience!"
The staff is very positive and kind. The food is good, and the cleaning and laundry services are great. There are lots of fun activities to choose from, although there are some inconsistencies. When we've had concerns, they've been addressed right away. We understand there has been some turnover. Overall, it's great knowing he's safe, and I only have to drive to Visalia instead of Motto Bay for appointments. Many staff members are over-the-top kind, patient, and accommodating.
- Useful
- Not useful
- Share
Rosemary Williams
"Friendly Staff and Neat Place"
The staff is super nice and helpful, and the place is always neat. It's a good spot to visit, but I hope I don't have to live there. It's just not home to me, although it's perfect for my mother-in-law—they take great care of her here.
- Useful
- Not useful
- Share
Anonymous
"Not Like the Pictures Online"
We visited this place and it didn’t look like the pictures online. We didn’t like it at all. The property seemed old and needed a lot of updates. When we walked in, there was a bad smell. The staff was nice and answered our questions.
- Useful
- Not useful
- Share
Anonymous
"Safe and Clean Assisted Living with Outdoor Access"
My mom’s been here and she’s been in and out of the hospital because of her hip surgery, so she hasn’t stayed here much. But she really likes it. It’s always clean and they keep updating it. She loves being outside, so having her own entrance to a secure patio is great. And it’s easy for her cat to go in and out safely. Mom enjoys the meals they serve, and the staff have been really helpful with her limited mobility.
- Useful
- Not useful
- Share
Anonymous
"The Quality Has Changed, But I'd Still Recommend"
We discovered Park Visalia through A Place for Mom. They were super helpful during our search and suggested things we hadn't thought about. I'm grateful for their service, and they were easy to work with. When my father-in-law moved in, the staff was very accommodating. His first few weeks were great—he enjoyed the food and even made dining buddies. However, there have been some changes. The food quality has declined, and they often run out of coffee and soups. The director and nurse also changed. Despite this, I'd still recommend them.
- Useful
- Not useful
- Share
Anonymous
"A Welcoming Community!"
My visit to Park Visalia went great. The staff was friendly and knew a lot. The place was clean, and even though it's assisted living, my mother-in-law remains independent.
- Useful
- Not useful
- Share
Diane Wenrich
"Perfect Place for Mom at Park Visalia"
When it was time to move Mom from independent living to assisted living, we spent a lot of time finding the right place. Park Visalia turned out to be perfect. The staff is friendly, the meals are healthy, and there are activities both at the facility and outside. This is the perfect place for Mom, and we highly recommend it for anyone looking for a loving, comfortable, and safe place for their loved ones.
- Useful
- Not useful
- Share
Anonymous
"Medication mix-ups and lackluster meals!"
My family member didn't really like the food that was served to her. The vegetables were frequently too soft and she hoped for a better selection of main dishes. The nurses need to work on how they handle medicine. My mom didn't receive the right medication for a few days due to a mix-up between them.
- Useful
- Not useful
- Share
Anonymous
"Dad is Happy and Comfortable Here"
I think my dad is doing well here. The staff were really helpful when we moved in. The place looks clean to me. My dad has joined some social activities and seems to enjoy them. The food could be a bit better, but Dad mostly likes his meals.
- Useful
- Not useful
- Share
Anonymous
"Two-Month Review"
Things have improved since they hired more staff. At first, when we pulled the help cord, it took too long for assistance. But now, that’s better, which is a big plus. Most employees are helpful and polite. The room cleanliness could be better, though! Maintenance could also step up a bit.
- Useful
- Not useful
- Share
Anonymous
"Great Place for High-Level Care"
Our time at Park Visalia has been really good! They take great care of our loved one who needs a lot of help. The place is clean and tidy, and the staff is friendly and professional.
- Useful
- Not useful
- Share
Anonymous
""No Support or Understanding From Assisted Living Staff""
This place was terrible! The employees weren't helpful at all for my mom's caring requirements. They didn't show any empathy and consideration to our family's needs during a challenging period.
- Useful
- Not useful
- Share
Anonymous
"Brother Thrives Here; Great Care and Food"
My brother has really been improving since he moved to this community. We are very happy with how well he has adjusted. The place is always clean and the staff is very helpful, always there when he needs something. He does his cardio therapy here, and the food is good and balanced. There are many things that i like.
- Useful
- Not useful
- Share
Linda Maloy
"Dad Felt at Home Instantly"
My dad felt at home right away. Great place.
- Useful
- Not useful
- Share
Anonymous
"Unimpressive Facility with Subpar Maintenance and Disengaged Residents"
This place just didn't cut it. The upkeep was below average. They overlooked memory care, which is super important. I barely noticed any of the residents and they weren't even talking or hanging out with the staff. The management were nice enough, but they didn't really act professional. There's lots of space left here.
- Useful
- Not useful
- Share
Anonymous
"Great Place, But the Food Needs Improvement"
Park Visalia is a very nice place. The staff is super friendly and everything they do is great. The one thing that really needs to get better is the food. It’s not good at all and has only gotten worse. Several people have complained about it. Hopefully, they will notice and make some improvements soon. Everything else is very nice.
- Useful
- Not useful
- Share
Anonymous
"Room for Improvement in Assisted Living Facility, Friendly Staff"
I never tried this before, so I can't compare. Some things make me wonder. Maybe I expect too much. My dad hates to ask for help. If he doesn't ask, they don't clean. His bathroom stayed dirty for about a week. That didn't make me happy. I talked with the director a few times. They're really nice. But I think they have a lot to learn.
- Useful
- Not useful
- Share
Anonymous
"Wonderful Assisted Living: Friendly Staff, Affordable Services, Happy Residents"
It's a really nice assisted living place. Everyone there is friendly. I'm really happy with how things are going. It's not too expensive for all they do.
- Useful
- Not useful
- Share
Anonymous
"Great Staff and Exciting Changes at Park Visalia"
We chose Park Visalia. It's being remodeled right now, but that won't bother Dad since he's in assisted living. He'll probably enjoy watching the changes. The staff is great.
- Useful
- Not useful
- Share
Marshall
"Nice Place, Limited Availability"
It was really nice. The folks there were super friendly. But, there weren't many options available when we visited. We were hoping for a bigger apartment for my parents, but they only had small ones. We were in a hurry to find them a spot.
- Useful
- Not useful
- Share
Satisfied Customer
"Great Place for Loved Ones"
They’re a great community. Our family member really enjoyed living here. It was a nice, clean place, and we had no complaints during their stay. The staff took excellent care of our loved one.
- Useful
- Not useful
- Share
Customer
"Great place, but too pricey for her"
The place is really nice, but it’s too expensive for her.
- Useful
- Not useful
- Share