San Bruno Care Home
Anonymous
"Polite Staff but Some Communication Issues at Facility"
The workers at the assisted living place were really nice and ready to answer all my questions about what they offer. When I rang her cell, we had a bad line. When I tried dialing again, she wasn't there and I had to leave a voicemail but didn't get a call back. I was also told there's no room right now. I asked to join their waitlist but I still want to look at other places too. Thanks for checking in. I'll get back to you later.
- Useful
- Not useful
- Share
Anonymous
"Care After Hours"
The care provided by this service is excellent. The community is always clean. During the day, there are staff members available to assist residents with any personal issues. However, at night, there isn't anyone to help. Although there's a bell, residents don't have assistance during late hours. Unfortunately, if someone uses a walker, there's no available help. Overall, we recommend this community for those who don't require assistance at night.
- Useful
- Not useful
- Share
Laine
"Polite, caring staff but unexpected billing issue"
The gentleman I helped stayed there for only two days before he passed away, so I was surprised we had to pay for a whole month when he was only there for about 48 hours. I didn’t like that. The staff was polite and seemed caring, which is why we chose the place. There were nice people working there.
- Useful
- Not useful
- Share