Assisted Living Facilities

Serenity Haven

3.7/5.00 - based on 8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 7 years ago

"Clean and friendly assisted living, slightly distant location."

This place seemed pretty nice. It was a bit far from where we wanted, so we didn't pick it. But it looked clean and the people who worked there were nice and helpful.

1/5.00 Published 7 years ago

"Dark, Unkempt Housing Dissatisfies"

I recently toured this place for a family member and I really didn't think it was clean or well-kept at all for all the people living there. It also seemed really sad and dark all over the building. My mom is much more energetic than everyone living there and there's no way I'd put her in a place like this.

5/5.00 Published 7 years ago

"Care and comfort for my mom"

This is a great place. The staff is caring and very helpful with my mom's needs. The place is clean and well-maintained. It's also close to my home. My mom likes the meals, and they look good. They encourage her to join more activities. We would recommend this place to other families.

4/5.00 Published 8 years ago

"My Thought Of The Tour"

The people who took care of us at Serenity Haven were friendly. The house was neat, and it felt pleasant. However, we discovered another care home that we preferred.

5/5.00 Published 8 years ago

"Ann does an amazing job at this facility"

The manager does an amazing job. I think I picked a great place for my mother-in-law. Manager works really well with her. Ann keeps me updated and handles everything. She’s a blessing in disguise. I felt good about this place from the start.

4.5/5.00 Published 9 years ago

"Heartwarming care and amazing staff!"

This place exceeded all my expectations! The warmth and care for my Grandma and our family during visits was so touching.

1/5.00 Published 9 years ago

"Facility Misses Mark with Inadequate Night-Time Supervision"

They didn't meet our expectations. We assumed they'd be providing adequate care but sadly, that wasn't the case. In just a week, a fall resulted in a broken hip and ultimately led to her passing. Instead of calling 911, they simply rang to ask if I could come get her. The administrator, was there when the ambulance arrived. He told me he was upset that his wife hadn't called the ambulance first, something he had addressed with her previously. The place wasn't staffed 24/7 with wide-eyed carers. Although the staff were kind and good people, we felt that there wasn't as much oversight as we expected. This place might be fine if you're bed-bound, but if you have someone who needs frequent monitoring, especially at night, this facility might not be the best fit.

5/5.00 Published 10 years ago

"Serenity Haven: Cozy, Friendly, and Perfect for Our Needs"

Serenity Haven is really great. It’s a cozy and friendly place. It’s just what we were hoping for.

Serenity Haven

Address
24300 Canyon Lake Drive North
Canyon Lake, CA - 92587

Website

Email

Telephone
(951) 246-9465

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