Starlight Care Home
Anonymous
"Unimpressed at First, Hopeful After Follow-Up"
I visited the facility and the staff seemed eager to know what else I wanted to check out besides the sleeping area. I wasn’t too thrilled with the simple activities they had, which the residents themselves had to start! But then, the head of the place got in touch, gave me more details about the activities, and it sounded more promising. They even said they’d help get my mom involved and set up these activities for her.
- Useful
- Not useful
- Share
Anonymous
"Lacks resident engagement, dull activities, unimpressed staff."
Went on tour, staff asked what I wanted besides bedroom. Activities dull, residents start them. Disappointed.
- Useful
- Not useful
- Share
Anonymous
"Not Quite the Haven we Expected!"
We're really let down and extremely frustrated with this place. The initial tour impressed us and we really thought it'd be the perfect spot for our family member. But instead, I see caretakers just lounging around, watching TV while my loved one is in his room hollering for assistance. They also have this rule of turning off all the lights at 6 pm, which seems ridiculously early for everyone to be sent to bed. Moreover, no engaging activities are organized, the residents are just left in their beds the entire day. So yeah, we're quite dissatisfied and currently looking for a better place.
- Useful
- Not useful
- Share
Anonymous
"A Great Place for Care and Community"
I really enjoy the atmosphere here. The staff is friendly and caring, always ready to answer our questions. There are fun activities that everyone can join in on. The place is very clean and well-kept. I definitely recommend families check out this wonderful place!
- Useful
- Not useful
- Share
Anonymous
"Review: Assisted Living Facility Tour - High Concerns Raised"
Upon arrival, I was immediately struck by the unattended front yard overflowing with weeds. I was then welcomed by a young caregiver who admitted she was already overwhelmed with numerous residents in wheelchairs. I was given a tour by Rebecca, the manager on site, which was a relief to see a clean house but it was quickly tainted by the sight of roaches—both large and small—lurking on kitchen walls and cabinets. Additionally, the bathroom's toilet chairs appeared old and rusty. The entire tour left a bad taste in my mouth due to numerous alarming issues.
- Useful
- Not useful
- Share
A Place For Mom Customer
"Comparing Assisted Living Facilities"
I went on the tour, and it's okay. The rooms are shared, but I want to see a single room too. Also, I'd like to compare it to a larger facility.
- Useful
- Not useful
- Share
Customer
"Tour Complete, Facility Okay, Need to Check Other Options"
I went for a tour and overall, it's okay. It's a shared room place. I'd also like to see a single room and a bigger facility to compare them.
- Useful
- Not useful
- Share