Assisted Living Facilities

Sunrise of Tustin

4.4/5.00 - based on 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
1/5.00 Published 1 year ago

" "Ivy Park - A Nightmare Experience With Appalling Food""

The food here is always terribly bad. The employees are totally unauthentic and aren't friendly at all. If you request anything from them, you're going to have to wait a long time for a response. I never planned to write a review about this awful place until I discovered something foul in my food after returning it because my meat was undercooked. Yes, there was an actual piece of excrement in my food. I'd suggest you choose somewhere else for your loved one to stay unless you resent them and wish to provide them a miserable experience. Because the times I spent at Ivy Park felt like pure torture for me.

4/5.00 Published 1 year ago

"Mixed Feelings About Sunrise of Tustin Tour"

Our family visited Sunrise of Tustin in person. Although we didn't choose it for our loved one, we found the tour to be a good experience overall.

4/5.00 Published 2 years ago

"Good place with nice lobby, slow response to inquiries."

We visited Sunrise of Tustin and I liked it a lot. It's in a good spot, and the lobby looks really nice. We decided on a different place because Sunrise took a long time to get back to us. The room they showed us was crammed full of furniture and stuff, so it seemed like they weren't in a hurry to rent it out.

4/5.00 Published 2 years ago

"Community Enthusiasm for Swift Placement!"

I really enjoyed the community and was eagerly waiting for immediate placement.

5/5.00 Published 6 years ago

"Perfect Facility with Comfortable Spaces and Lovely Garden"

Perfect for all our needs. It’s very comfortable, from the parking lot and entry walkway to the sunroom, living area with a big fireplace, activity area, front desk, dining room, and conference room. The best part is the lovely shared hospice room, which actually has its own small living room entry. There’s a beautiful garden outside the window, creating a wonderful atmosphere. We knew right away this was the perfect home for our Dad, especially since we can’t care for him at home. He’ll be 101 in ten days, and we’re moving him to this lovely community right after his birthday. The timing for our tours was perfect.

4/5.00 Published 7 years ago

"Great Place for Mom!"

My mom just moved here, and everything's going well. The staff are really helpful and nice, making sure she's settling in okay and taking care of what she needs. She's even starting to like some of the activities and eating meals with the other folks here. It's been a good experience for us, and we're happy with it.

4.5/5.00 Published 7 years ago

"Friendly Staff and Smooth Transition at Sunrise"

I visited six assisted living places in Central Orange County and picked Sunrise of Tustin because it’s a great facility with friendly staff and it's close to our neighborhood. My mom's move has gone smoothly, and we're confident she made the right choice choosing Sunrise.

4.5/5.00 Published 7 years ago

"Perfect Choice for Mom’s New Home!"

I visited several places in Central Orange County, and we picked Sunrise of Tustin because it’s a great facility with a friendly staff and it’s close to where we live. My mom has adjusted well, and we’re confident she made the right choice with Sunrise.

5/5.00 Published 7 years ago

"Wonderful care and homey atmosphere!"

The team at Sunrise of Tustin is incredible. My father-in-law is getting great care from the staff and caregivers. It truly feels like home to him. The place is always clean and well-kept. The meals are tasty; we even had Thanksgiving dinner there, and everything was delicious. I love the family-like atmosphere.

3/5.00 Published 8 years ago

"Needs more activities, modern, inclusive pricing, clearer program."

In October, toured under-construction facility, older vibe, lacking engagement, unfriendly staff.

3/5.00 Published 8 years ago

"Construction Work During Tour, Extra Care Costs"

I visited the facility and saw that it was under construction. I wasn't able to see the rooms as it's an old place. I did notice some folks in the dining room, but no activities were happening. The staff was there, but they weren't all that friendly. I couldn't get a feel for their program. I was looking for a modern place with a single monthly cost, but this place had lots of extra charges. I wish I could've seen more of what the residents do for fun.

5/5.00 Published 8 years ago

"Great care and quick help!"

Our time at Sunrise of Tustin was great. I was really impressed with how well they took care of my loved one. Whenever my loved one needed something, someone was always there to help quickly. I highly recommend Sunrise of Tustin to anyone looking for senior care in the area.

4/5.00 Published 8 years ago

"Mom comfortable; clean, responsive staff, outings, balanced meals."

It took time, but Mom's comfortable now. Clean, responsive staff; outings.

4/5.00 Published 8 years ago

"Comfortable and Clean Assisted Living; Some Food Concerns"

My mom took some time to settle in, but now she's feeling more at home. The place is nice and tidy, they do a good job of keeping it that way. The staff always listen when we have something to say. They organize fun outings, which is great for residents to get out. Mom isn't thrilled with the food, but it's balanced. Overall, I'm happy with the care they're giving her.

4/5.00 Published 8 years ago

"Great place for aging parents, they both liked it!"

My parents went to check out this place, and they both seemed to enjoy it.

5/5.00 Published 8 years ago

"Great staff, very helpful and friendly."

All the staff are super helpful and friendly. They work really hard and deserve a lot of praise for their tough job.

5/5.00 Published 8 years ago

"Review for Sunrive of Tustin - Santa Ana, CA"

She did an amazing job fixing my computer problems. In just 5 minutes, she saved me a lot of money on repairs. It’s great to have her around. The other caregivers are also very patient and do their jobs well.

4.5/5.00 Published 9 years ago

"Friendly Staff and Clean, Comfortable Environment"

Sunrise has a really friendly vibe. The staff are super nice and take great care of the residents. The building is always clean and neat. The other people living there are friendly, and the food tastes great.

5/5.00 Published 9 years ago

"Friendly Staff and Welcoming Atmosphere"

All the staff members are friendly, and there's a welcoming team for new residents. The workers remember you and seem like a happy group at Sunrise of Tustin.

5/5.00 Published 9 years ago

"Fantastic Experience with Caring, Helpful Staff at Sunrise of Tustin"

We had a great experience with Sunrise of Tustin. They are super caring and helpful. They answered all our questions and helped us get my mom assessed. It's a fantastic place, and we are really happy with it.

5/5.00 Published 9 years ago

"Better than Every Other Facility We Visited"

Sunrise of Tustin looks like a fantastic place. The staff really takes great care of the residents. They are much better than any other facility we visited. So far, it’s way better than anything else we have seen. Although she hasn’t moved in yet, I don’t expect any problems because everyone there seems really happy.

5/5.00 Published 9 years ago

"Long-term Resident Praises Sunrise of Tustin’s Caring Staff"

I've lived at Sunrise of Tustin for over 11 years! It’s a wonderful place. The staff feels like family and takes care of everything I need. I have many friends here, and we are all pleased with the service. At 91, my memory is still sharp.

5/5.00 Published 9 years ago

"He loves it here. Great staff and tasty snacks."

He loves it here! Everyone is great. I haven't tried the food, but it looks good. They have snacks like popcorn, cookies, and flavored water. It's nice to have a reason to get out of the room and get a snack. We're very happy with them.

5/5.00 Published 9 years ago

"Wonderful care and kind staff at Sunrise in Santa Ana"

Our family feels so lucky for the care Mom gets at Sunrise in Santa Ana. The caregivers are friendly, kind, and always go the extra mile for her. She wasn't happy about leaving Dad, but taking care of her became too hard for him. When I visit, she looks happy and well taken care of, and the caregivers say they enjoy her company too.

4.5/5.00 Published 9 years ago

"Great staff and food, well-run facility"

An expensive option, but the staff and food are excellent. It's a very well-run assisted living place!

5/5.00 Published 9 years ago

"A Wonderful Place for Loved Ones!"

Sunrise at Tustin is an awesome place for a loved one. The staff is caring, professional, attentive, and friendly. They are very accommodating to visiting family members. The food is good and nicely presented in a fancy setting. They work hard to keep things fun and lively for the residents. The grounds and inside are clean and well-kept. It’s a great place in every way!

5/5.00 Published 9 years ago

"Cozy and Informative Tour of Assisted Living Facility"

I visited this place with my husband. It felt really cozy and like home. The atmosphere was pretty. The Sales Director was super nice and gave us lots of good information. When the time comes, my husband and I will choose this place.

4/5.00 Published 10 years ago

"Beautiful Facility, Friendly Staff"

Sunrise of Tustin is a gorgeous place, and they keep it in great shape. The staff is super friendly. The only thing they could improve is their responsiveness. Sometimes it takes a bit too long for them to answer when you need assistance.

2/5.00 Published 10 years ago

"Tour guide lacked info, residents were overly medicated"

We took a look at this assisted living facility when we were considering different places for someone close to us. Honestly, I wasn't amazed by what I saw. It seemed like the folks in the memory care part of the facility were on a lot of medication, and they didn't seem alert or really involved in anything, which I thought wouldn't suit my loved one well. Also, the woman who gave us a tour seemed like she was just starting her job. She didn't seem to have a lot of knowledge about the facility or the care provided, and couldn't answer many of our questions.

3.5/5.00 Published 10 years ago

"Costs too much for what you get"

They seemed very expensive compared to other places. This one costs about $3000 more a month. Another place we saw has a better caregiver-to-resident ratio and nicer facilities, but costs less. This was the second most expensive place we looked at.

4/5.00 Published 10 years ago

"High quality care, but pricey. Limited parking and older-focused activities."

This place gives really good care, but it's super expensive. I thought the cost was way too high. The food is okay, it's good, but they don't have a lot of different options. They have bingo, Pictionary, stuff like that it's mostly for older folks, and they do some outings too. There's not a lot of parking available. But the staff is fast to help out when you need something.

4/5.00 Published 11 years ago

"Decent"

They were okay. Not quite as good as the other place. Everything felt a bit hurried, but we’re content with our choice.

4/5.00 Published 11 years ago

"Expensive but Decent"

This place costs a lot, but it's pretty good overall.

5/5.00 Published 11 years ago

"Amazing tour with beautiful setup; would consider living here"

This tour was amazing. The setup was nice, and the facilities were beautiful! I wouldn’t mind living here myself!

Sunrise of Tustin

Address
12291 South Newport Avenue
Santa Ana, CA - 92705

Website

Email

Telephone
(714) 544-5959

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