Sunrise Villa San Jose
Anonymous
"Mixed Feelings About Quiet Assisted Living Community"
I visited this place, and it was super quiet. I didn't see many people around or interacting. The facility was clean, but it just didn't feel right.
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CL
"Assisted Living Facility Falls Short on Services and Amenities"
The staff here cares, but they're stingy with services. Residents are friendly, but promises aren't kept. Dad, who's a retired engineer, had to make do with a homemade antenna for TV. The food's not great—same meals all the time, and they use powdered eggs. Not much variety in fruits and veggies either. The place looks nice, but it's far from everything, and the shuttle's hardly ever available.
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Anonymous
"Nice Facility with Timing Issue"
I visited Ivy Park at San Jose. It's a nice place, though far from my home, which was a drawback. Many things impressed me, but there was a hiccup - possibly not their fault. I arrived on time for my appointment but had to wait 30 minutes. That was disappointing. Overall, it seems like a nice place, especially if it's near your home.
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Annette
"Great facility, needs better follow-through, good activities"
We really like the facility and the people who work there. We had some trouble with follow-through, so we had to keep reminding them to make sure we got everything we needed on time. I like the variety of activities they offer, and you can see the staff encouraging the residents to join in.
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anonymous
"Subpar Care for Dementia Patients at Assisted Living Facility"
Our experience could have been better at this facility, as they were transitioning between management teams. If your family member is healthy and able, it's a nice place for a fair cost. But if they need more help – like with mental health issues – they should go directly to a memory care facility. Our family member has dementia and they were put in assisted living. Because of this, they didn't get the care they needed and their special needs weren't addressed. The staff apologized for messing up and owned up to their errors, which we were grateful for.
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Anonymous
"Residents Struggle After Assisted Living Takeover"
They don't have enough staff, things are messy, and they're not organized since the company takeover. Communication and rules are lacking. Residents now have to ask for basic items like salt and pepper that used to be readily available.
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anonymous
"Dirty and Disappointing: Assisted Living Facility Review"
My family and I weren't happy with this place. When we visited the memory care area, the room they showed us was really dirty, with stained carpets. I was surprised by that. Also, I didn't get to meet any of the staff. They wanted me to put my loved one in a shared room, but I didn't want to. I think it's because they only had shared rooms available at the time.
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Anthony Angelo
"Friendly staff and nice lunch area"
The lunch area is really nice, and they have lots of food options. Because of the virus, they have to eat in their rooms. The staff is super friendly, and we would recommend this place to family or friends.
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Anonymous
"Nice Views and Clean Facilities"
The room is a good size. The property has views of mountains to the east and a creek to the west. It was recently remodeled and is very clean. They serve meals buffet style, I think.
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Anonymous
"Assisted Living Facility Falls Short on Care and Location"
This place is too far from doctors, and they don't have anyone to help if she falls. The price is okay, but it's just not a good fit. The people there are great though.
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Anonymous
"Nice people, reasonable costs, but location and lack of help a concern"
I find it too distant from any medical professionals. Also, there's no one to assist in case there's a fall. The cost is alright, but overall it just doesn't feel like the right place. However, the people there are really nice.
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Anonymous
"Great care, friendly staff, and clean, enjoyable environment!"
The care here is excellent. We appreciate the friendly staff and the welcoming atmosphere for my mom. The staff is very caring and always ready to help. The menu offers a lot of variety, and there are plenty of activities for residents. I’m happy knowing the community is clean and a pleasant place for her. We strongly recommend this community for its great care and value.
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Anonymous
"Great visit at Silver Creek!"
Our visit to Silver Creek was really awesome. They have everything you might want. It was a really nice and tidy community. The staff was super friendly and knew a lot, and they answered all our questions. We picked a different community because we wanted it to be nearer to our family, and the cost was too high for us.
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Anonymous
"Great staff, tasty meals, and fun activities!"
I have no complaints about moving to this community. The staff have been very helpful with my needs and the transition. I've enjoyed the meals and dining with other residents. The activity program is great, and I look forward to getting more involved. Overall, everything has been pleasant, and I recommend it to anyone.
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Anonymous
"Great care and activities, highly recommended!"
I have no issues with how things are going for my loved one at this community. The staff have been amazing and have done their best to meet her needs. She has no complaints about the meals and really enjoys all the activities available each week. I would definitely recommend this place to anyone.
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Anonymous
"Food Quality Needs Improvement at Assisted Living Facility!"
My dad's doing fine, but the food's not good. Before, it was better. If they make the food better, it'd be great. People are nice, place is clean, but food needs help.
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Anonymous
"Excellent care and great environment for loved ones"
The care here is great. The staff is kind and caring, and they always keep me updated on my mom's progress. The meals are fantastic with lots of choices. They offer many activities for her. I really like the clean and pretty community. My mom enjoys gardening, and the community lets her do that. The whole place has a nice feeling. We highly recommend this community for its excellent care and value.
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Trish LaCorte
"Clean and friendly, but needs more variety"
The facility is very clean, and the staff are super friendly and caring. It would be nice to have more meal choices in the dining room. I also wish there were more activities to do both inside and outside.
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P. Clarke
"Warm and Welcoming Assisted Living Facility"
The people who work here are really nice and they care about us. The place where we stay is always tidy, and there are lots of different spots where we can have fun.
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Anonymous
"Failed To Address Our Concerns"
We decided against this place because they just didn't get what we needed. The guided look-around was okay, but the woman showing us around didn't grasp what we were explaining. I had to repeat our requirements so many times. If she had just confirmed understanding of our worries, maybe things could have turned out differently.
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Anonymous
"Appealing Facility but Far Too Grand."
This place is quite large. The outdoor area, sadly not too impressive, is also used for smoking. The facility itself looks good but it's just too enormous.
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Loved one
"Great stay with helpful staff and excellent transition support"
My loved one stayed at Vintage Silver Creek for a short visit. The place was clean and looked nice. The staff was friendly and helpful. I liked that they have a full-time transition coordinator to help new residents adjust and meet others. Even though my loved one is more private, they made sure she had chances to socialize if she wanted to.
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Loved One
"Fantastic Stay with Top-Notch Care"
My loved one stayed here for a little while, and they did an awesome job! It was a fantastic experience! My loved one really enjoyed their time here! The place is way better than other places, and they were top-notch! It was wonderful!
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C A
"Top-notch assisted living facility with friendly staff and excellent amenities!"
My family member had a great time staying here. Everyone working there was super nice, and they made sure the place stayed neat and tidy. I even heard the food was tasty! I can't think of anything they need to do better, they're just really good all around!
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Carol
"Unwelcoming Facility Lacks Respect and Serves Subpar Food"
He seriously disliked being here, feeling patronized and disrespected. The food served was subpar, and standing in line for meals was both inconvenient and frustrating. The place was very strict, scolding anyone who was late for meals without providing them any food. It felt too uptight.
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GJ Los Gatos, CA
"Wonderful stay with great meals and caring staff"
My father had a great time during his two-week stay at Vintage Silver Creek. He loves eating out at nice restaurants, and the delicious meals and friendly staff at Silver Creek made him feel like he was dining out again. The management and staff make sure the residents are safe and cared for. I will definitely plan for my father to stay there again.
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Christine
"Secure Assisted Living Needs More Activities and Staff"
I think they could make the activities more fun, and they need more people to take care of the folks in the Alzheimer's unit. Whenever I visit, it seems like there aren't enough staff to help everyone. My mom stays there, and we picked it because it's a safe place. We needed that because she tries to leave.
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Customer
"Very nice place, definitely a strong contender."
The place looked really nice. It’s definitely a strong contender.
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Customer
"Assisted Living with Nature Views and Convenient Layouts"
Both of these places are next to a nature area where you can see deer wandering around outside the fence. There's not much space outside to sit on the patio. The one-bedroom apartment is really big, and it's great that there's a door to the bathroom from both the living room and the bedroom. So, you don't have to walk through the bedroom to get to the bathroom when you're relaxing awesome!
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Customer
"Convenient Assisted Living with Small Cozy Apartments and Good Food"
This place is really nice. The apartments are small but cozy, about 780 square feet. The layout is good, and the food they serve is tasty. You can eat whenever you want, between 7 AM and 7 PM. Parking is available outside, and it's free. It's about 14 miles away from Good Sam, but they don't offer a shuttle service, which is a bit too far for some people.
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Customer
"Compact, Near Home in Villages with Organized Outings"
It's a bit tiny, but it's near my old house in the Villages, which is great. Even though there isn't too much around, they do organize trips which kinda makes up for it. I'd say this place deserves a little more than 3 stars because I can stay close to my pals and neighbors.
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Sunrise Villa San Jose
Address
4855 San Felipe Road
San Jose, CA - 95135
Website
https://www.sunriseseniorliving.com/communities/sunrise-villa-san-jose/overview.aspx
Telephone
(408) 840-4202