The Palms at Bonaventure Assisted Living and Memory Care
anonymous
"Clean Facility with Friendly Staff, Food Expectations Oversold"
The staff at this assisted living place are very nice and helpful, especially with my loved one, who can be difficult at times. They try their hardest. The facility is always clean. As for the food, they make it sound fancy, but it's more like what you get in a school cafeteria.
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Teresa L
"Impressive Tour and Welcoming Atmosphere"
Our family visited in person, and they really put on their best show. They offered us lunch during the tour, which was nice, and we were very impressed with all the information they provided.
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Donna E
"Assisted Living Facility Review"
This place is a good value and they're doing their best. They had to stop some activities for a bit, but now they're slowly bringing them back with fewer people. They're also giving out the second round of shots. The grounds are great with nice paths, lots of plants, and bird feeders. It's really well designed.
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Bill Mannlein
"Caring Community with Excellent Services"
It’s a caring community with excellent food, outstanding nursing services, and beautiful facilities. My sister’s room was great, and we appreciated the attentive staff.
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anonymous to protect loved one
"Mixed Feelings About Assisted Living Facility"
We had to take our family member out because the prices went up suddenly, and we didn't see better care. The place looks nice outside, and the rooms are big, but they weren't as clean as they should have been. Most of the workers were friendly, though it depended on who was there. The staff during the week were mostly nice, but I worried about a few of the weekend staff. My family member was in the memory care area, and I once found them wearing clothes backwards with messy hair, which worried me a lot because they need help getting dressed. Overall, it's a 3-star place.
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Anonymous
"Mixed Staffing Hours Impact Supervision"
During our tour, we shared a meal with residents. The food was good, and we got an honest look at the community. However, they only have a Nurse for 16 hours a day, and the other 8 hours it's a CNA. Unfortunately, this doesn't meet my wife's 24-hour supervision needs.
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Anonymous
"Needs 24-hour supervision, otherwise great experience during visit."
During our visit, we shared a meal with residents. The food was tasty, and we got a good sense of the community. However, I noticed they only have a Nurse for 16 hours a day, and for the other 8 hours, it's a CNA. Unfortunately, my wife requires supervision round the clock, so this setup didn't suit her needs.
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Anonymous
"Great Place for Dad"
Everything is going really well for my dad here. The place looks nice and is kept very clean. The staff is awesome and easy to work with. They have fun activities, and he likes the food. They serve good meals. I would recommend this place.
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Anonymous
"Great Care, Easy Communication"
I believe they don’t have enough staff, and sometimes important information doesn’t reach the caregivers. Some staff members are excellent, while others aren’t. It seems like not everyone is equally intuitive. Overall, it’s the best place nearby, and they treat her kindly. Communication is straightforward.
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Anonymous
"Great Care, but Needs More Staff"
I think they don't have enough staff and information doesn't always get to the caregivers. Our experience is that some of the people are amazing, but others aren't as good. It seems like some staff members are not as attentive as others. Overall, it's the best place around and they are kind to her. Communication is very easy and open.
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Anonymous
"Excellent Care for My Dad"
They have done a great job. They take excellent care of my dad. He has many issues, and they help with everything he needs. It has been a really good experience so far, and I would highly recommend The Palms at Bonaventure.
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Anonymous
"Awesome Place with Great Staff and Service"
Brandy, the director, is awesome. She gives really good customer service. The place is super nice, and all the staff are great. It's an amazing place.
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Anonymous
"Good Tour, but a Bit Leery"
I took a tour a few months back. I didn’t choose them because I was worried about their point system for care levels. It seemed like costs could go up fast and be hard to predict.
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Daughter
"A Diverse Assisted Living Community"
The cost was quite high, and the location was far from Ventura. I expected it to be more affordable due to the distance. The building was lovely, fairly new, and my husband, who worked nearby a few years ago, had never seen it. They offer senior apartments, assisted living, and memory care.
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Daughter
"Beautiful Facility but Far from Ventura"
The price was really high, especially since it was so far out of Ventura. I thought it would be cheaper because it was so far from town. The building was nice, beautiful, and pretty new. My husband worked in that area a couple of years ago and had never seen it before. They offered everything from senior apartments to assisted living to memory care.
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Son
"Unwelcoming Vibe Hurt Good Impression"
I felt the place and things were alright but a few of the employees annoyed me. The place looked clean enough. However, we didn't hang around long because it didn't feel warm or welcoming.
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Daughter
"Facility Too Large, Lacking Friendly and Active Staff"
We decided not to go for this place after viewing it a couple of times. We found another place that seemingly had superior physical facilities. This one felt too substantial and it was sort of daunting to us. The staff wasn't as proactive or as approachable as we hoped they would be. They didn't seem to emit a friendly or inviting vibe, which was definitely off-putting for us.
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Customer
"Affordable Assisted Living with Free Transportation"
Living here costs $5,100 per month for a private studio. They offer free transportation and have group activities. Keep in mind that fees can increase.
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Customer
"Nice, warm, and friendly place with happy residents."
The place has a nice, warm, and friendly atmosphere. The units are clean and bright. There's a lot to do, and the location is pretty. The staff is very friendly, and the residents seem happy.
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