Assisted Living Facilities

Welbrook South Bay

4.2/5.00 - based on 36 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Active and Engaging Community with Diverse Activities for Residents"

Our family really enjoys Clearwater at South Bay because of the various activities available for residents. They have live music, art classes, and other entertainment options. Based on our experience, we would recommend this community to other families.

4/5.00 Published 1 year ago

"Good care, but hard to reach staff."

Yes, I would recommend. Sometimes it was hard to reach the staff in the memory care unit for updates since I live in another state. Twice, I left messages and never got a call back. The staff truly cared about my dad and took good care of him.

2/5.00 Published 2 years ago

"Poor First Impression: 2 Stars"

Our family visited the facility in person, but it left a bad first impression.

4.5/5.00 Published 2 years ago

"Very homey, but understaffed."

It's a very homey place. It might take some time for the staff to get to know your loved one and for everything to settle into a routine. Overall, it's been a good experience, even though they are a bit understaffed. My loved one has a fantastic bedroom.

4.5/5.00 Published 3 years ago

"Friendly staff, good care, room for improvement"

Our loved one has been here for a few months and is still getting used to it, but we are happy with the place so far. The staff are friendly and usually respond quickly, though there's always room to get better.

4/5.00 Published 3 years ago

"Pricey with add-ons, but meets our needs well."

It's pricey with extras, but meets our needs very well.

4/5.00 Published 3 years ago

"“Caring Staff and Covid Adaptations Shine”"

It costs a lot, and they raise the rates every year. Billing is a hassle, especially online. But the staff is amazing. They help with visits and go above and beyond. The activities director is outstanding during Covid.

1/5.00 Published 3 years ago

"Terrible Experience with Negligent Staff at Assisted Living Facility"

This place was managed horribly. My family member had multiple falls, and none of the staff were around to see it. We didn't stay long. We were eager to leave as soon as possible.

4/5.00 Published 5 years ago

"Spacious, clean, ideal for mobile residents."

Big, clean place. Great for mobile residents.

5/5.00 Published 7 years ago

"Great facility, but mom prefers current home for now"

I want to schedule another tour for August. We’ve visited before, but my mom doesn’t remember much. She does remember liking it. On at 11 am, we toured again. She likes it, but prefers to stay at Harbor Terrace for now. I think Welbrook is great because of its memory care, the facility itself, and its reputation. I’d still consider Welbrook the top choice for when my mom can’t stay at Harbor Terrace anymore. Today, we had lunch at Welbrook. She likes it, but would rather stay at Harbor Terrace for now. When the time is right, I plan for her to move to Welbrook.

3.5/5.00 Published 7 years ago

"Great community for Mom, worth the cost for improvements."

This community is great, although a bit pricey. Still, totally worth it for my mom. Since moving here, she's improved a lot, like 50% better! We really wanted a private room for her, and luckily they had one available. She's making friends who share her culture and becoming more social. Plus, she loves the food and the staff is super friendly and helpful. The place is always clean and well-maintained, inside and out.

4/5.00 Published 7 years ago

"Satisfied with Everything!"

This place is really nice! It's always clean, and the staff are friendly. The food is yummy for my family member, and there are lots of fun things to do. We haven't had any problems yet!

4/5.00 Published 7 years ago

"A place for care"

Liked bright, clean care community, too far. Nice staff, activities.

4.5/5.00 Published 7 years ago

"Welbrook’s Memory Care: A Great Start for Mom"

My wife and I recently placed her mom in Welbrook’s Memory Care building. This is our first time putting a loved one in a place like this. The search and admission process was long and emotional. Mom has only been at Welbrook for a week, but we already feel we picked the right place for her. From our first tour to the assessment process, the Welbrook staff answered all our questions and helped us through admission. In the past few weeks, we’ve been impressed with the care and attention the staff gives. They really focus on each resident’s needs, including Mom’s. We’re off to a great start at Welbrook!

4.5/5.00 Published 7 years ago

"Great Start at Welbrook"

My wife and I recently moved her mother to Welbrook’s Memory Care. This was our first time placing a loved one in a facility, so the search and admission process were emotional and time-consuming. Mom has only been at Welbrook for a week, but we already feel we chose the right place. From our first tour through the entire assessment process, the staff were helpful and answered all our questions. We’re very impressed with the care and attention Mom is receiving. They’re paying special attention to her needs.

4/5.00 Published 7 years ago

"Excellent care and service, though pricey; ideal for in-home care."

The staff was really nice and helpful. The place is pretty new and you can tell. It's not the cheapest, but seems like it's priced about right compared to others. Mom has chosen to get care at home instead.

4/5.00 Published 7 years ago

"Shiny New Place with Fair Pricing"

The staff was super nice and knew their stuff. The place looked all shiny and new. It's not super cheap, but it's fair. Mom's going for in-home care.

4/5.00 Published 8 years ago

"Great Tour, Friendly Staff, and Well-Maintained"

I had a good tour of this place. Everything went well, and it seems like a nice community. From what I saw, everything looked well taken care of. The staff I met were friendly and nice. They answered my questions and gave me a lot of information. It was a good experience, and they treated us well.

4/5.00 Published 8 years ago

"Beautiful Building Quality!"

My loved one really enjoys the food; she thinks it's outstanding. The staff is very caring and ensures my mother's needs are met. The building's quality is beautiful, and everything runs smoothly like clockwork. I would definitely recommend this place.

5/5.00 Published 8 years ago

"Amazing Place for Grandma!"

This place is awesome! It's super clean, the staff is really nice, and the food is good. My grandma is very happy here. They take great care of her, and she's making lots of friends. Plus, she's closer now, so we can visit her more often.

4/5.00 Published 8 years ago

"Welbrook: A Welcoming and Engaging Assisted Living Facility"

My dad got treated so nice by the staff. They make sure everyone has fun things to do, like walks and games. Sometimes, singers and musicians come on weekends, and we even go on sightseeing drives on Sundays. The food is tasty and there’s always enough. This place is super new and super clean, with weekly deep cleanings. Dad seems to really like it here, and we’re happy too!

1/5.00 Published 8 years ago

"Negligent and cost prohibitive due to serious understaffing"

This facility is seriously short-staffed, reaching levels of carelessness, and it's outrageously expensive.

4.5/5.00 Published 8 years ago

"Nice place, but pricing wasn’t right for us"

When my daughters visited Welbrook, they were building a new community. It’s a nice place, and my husband was on the waiting list. The staff were friendly during the tour. However, we didn’t like the pricing system, so we chose another community.

5/5.00 Published 8 years ago

"Wonderful Care and Support for My Mom"

We are really happy with this community and all they’ve done for us. My mom has adjusted very well here. They take great care of her and meet all her needs. The facility is also very affordable. I would give it the highest rating for everything.

5/5.00 Published 8 years ago

"Welbrook - A Wonderful Place for Your Loved Ones!"

My wife and I are so happy we chose Welbrook to care for my dad. The place is amazing, and on our first visit, we were surprised by how it didn’t feel like an institution. It looks more like a nice hotel than an assisted living center. The staff at Welbrook is great. They are always caring and friendly. Every time we visit, they tell us how my dad is doing and what’s been going on. If you’re thinking about Welbrook, do yourself a favor and meet the staff, take a tour, and ask all your questions. In my experience, the staff is always ready to help however they can.

4/5.00 Published 8 years ago

"Welcoming Community"

Since my parents moved into Welbrook, everything has been going really well. They take excellent care of my parents and meet their needs. The facility is brand new, so it looks fresh and clean. The staff has been incredibly helpful and kind to my parents. Although my mother isn't a fan of the food and has expressed her concerns, it's a smaller community, which means they're not overwhelmed. Overall, it's a welcoming place, and I would recommend it.

4/5.00 Published 8 years ago

"Helpful When Around."

Helpful when present, needed better suggestions for handling issues.

4.5/5.00 Published 9 years ago

"Residents Thrive in New Assisted Living Facility"

The assisted living facility is new and experiencing some growing pains. Staff shortages are noticeable, but overall, the food is excellent, and the people are friendly. Residents appear very happy.

5/5.00 Published 9 years ago

"Keep Their Promises"

I asked if Faye’s sister could stay in her apartment before moving her in. They said yes, but when we signed the papers, they said no.

5/5.00 Published 9 years ago

"Favorite thing is the patio and activities!"

I really like the outside patio and all the activities. There’s always something to keep busy.

5/5.00 Published 9 years ago

"Above and beyond expectations!"

Welbrook has gone above and beyond what I expected. I’m recommending it to other family members!

Welbrook South Bay

Address
3210 Sepulveda Blvd
Torrance, CA - 90505

Website

Email

Telephone
(424) 488-6340

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