Brookdale Arvada
Ken
"Frequent visits help staff understand and care for residents better."
Visiting often helps staff understand and care better for residents.
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Anonymous
"Mixed experience: privacy, activities good; food and privacy invasion bad."
Mom enjoys privacy and activities but dislikes food and privacy invasion.
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Ma D
"Poor management and unappetizing food at elderly care facility."
I definitely would not suggest this facility. Firstly, the online reviews seem suspicious. I spend my every single day here, and I can say without a doubt that some reviews are not written by the actual residents. They never consult us for anything, nor do any of my friends recall giving reviews. The integrity of the CEO is questionable. He never responds, avoids all forms of disagreement, and lacks basic communication skills. Excuses are his go-to, and he's poor at problem-solving. Capable and competent staff are driven away, leaving a high turnover rate. Now let's talk food. They serve us the same meal twice daily for a whole week, which is disappointing. The freshness is a bygone memory. Even the chicken is so tough, that the only edible part is maybe a few chunks from the middle. The state of the carpets also leaves much to be desired. From what I've seen, they've never been cleaned. But then, we end up spending most of our time confined in our rooms anyway.
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Anonymous
"Disappointing Experience at Brookdale Arvada Assisted Living Facility"
The rug needs a good scrub, and they hardly tidy my family's room each week. There's never enough staff. Food runs out often. I'd find a new place, but unsure if any are better. My family member refuses to leave. Avoid Brookdale Arvada. Prices go up while service declines. Covid outbreak ongoing.
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Cathy G
"Grateful for supportive care, stable staff, highly recommended for all."
I came to Brookdale with memory issues. Everyone's been helpful, polite, caring. I'm thankful and satisfied with all aspects of Brookdale Arvada. Stable staff helped me improve! Highly recommend to everyone.
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Anonymous
"Affordable community with room for improvement"
Nice staff, but sometimes not enough workers. Food needs improvement.
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Ken
"Mixed experience with staff turnover and food quality at facility."
Staff turnover affects consistency; spacious, clean, but food quality concerns.
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anonymous
"Brookdale's Cold Rejection Despite Appealing Facilities and Staff"
If I could, I'd give Brookdale less than one star. This assisted living facility is big and the staff seemed nice when we toured, but they refused to take in my family member without a shred of sympathy. I strongly advise against choosing them.
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Mona
"Relocating Mom: Inadequate Care, High Costs, Continuous Problems"
We transferred my mom to the assisted living unit, fully aware she would ultimately need the memory care services. She didn't stay long before she was moved again. The place constantly stinks like feces and they're always charging extra for small things. The staff, while friendly, doesn't seem to know how to handle folks transitioning into memory care, and there aren't enough people to help out - the employees are constantly overworked. There's a high turnover rate. There are too many problems to mention here. Don't let your family member live here. We're getting mom out.
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Anonymous
"Despite Good Staff, Facility's Cleanliness & Coordination Need Improvement"
The people working here are pretty cool to deal with. Whenever there's a problem, they really go the extra mile to fix it. I can't express enough how helpful and adaptable they are. Their therapists know their stuff, but the visiting nurses are a mess. They never seem to be on the same page. On their first day, they didn’t even bother showing up. The next day they were super late. Plus, they struggled to arrange things like the wound care stuff my mom needs. The place itself needs a good cleaning. It’s all dusty and even smells a bit like dust. Luckily they’re changing out all the old carpets. Overall, I’d say other families could give this place a try.
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Anonymous
"Brookdale: Tiny Rooms and Old Vibes"
My kids and I went to see Brookdale, but they thought I seemed too tired and old. They also wished it was roomier because the spaces there seemed very cramped. We eventually chose a different place that better met our needs.
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Michele
"Wonderful place for my father!"
I want to give a five-star rating to Brookdale in Arvada. I looked at several assisted living facilities, and while they all seemed nice, Brookdale stood out in the areas that were important to me. It was very well maintained, offered a great environment for my father with lots of activities, and had quality care. The best part was the atmosphere—everyone was friendly and happy, which shows a lot about the place. They all seem to really care about each other. They also helped me a lot with an emergency I had with my father, which was resolved quickly, even though he had only been there less than a week.
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Anonymous
"Smooth Transition to Assisted Living"
My mom just moved here, and she's doing fine. The staff are nice, and I trust they're taking good care of her. Mom likes the food and enjoys joining in activities. It's been good, I'd suggest it to others.
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Anonymous
"Amazing staff and clean environment!"
I can't express how much it means to me how the staff treats my cousin and all the residents here. This place is amazing. The staff is so nice and friendly; they know the residents by their first names and take the time to get to know them. It's just wonderful! The community is clean, bright, and cheerful. One big reason we chose this place is that it is a one-story building, so there are no stairs or elevators to deal with. The location is perfect for me because it's very close to my home, so I can visit often. The food is good, and he eats what he can. His studio size is just right for him, and he feels very comfortable in it.
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Anonymous
"Clean and caring assisted living community with friendly staff!"
This place is super clean and well-kept. The people who work here are really nice and they take good care of everyone. It's great for my dad because he needs some help remembering where things are but he can still do a lot on his own. There's lots of stuff to do, but my dad doesn't always join in. He likes the other people who live here and the people who take care of them. He can walk around outside which is nice. I've eaten here with him and the food is okay, but I wish they gave bigger portions. It's made for older people, so it's easy to eat. The staff are friendly and helpful. I'm glad I picked this place for my dad.
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Anonymous
"Mixed feelings about care, clean environment and good meals."
We're somewhat unhappy with the care here. Sometimes personal care is lacking. We've told the staff to encourage her to be active, but they're not following through. However, it's a tidy and pleasant community. The meals are fantastic, and she enjoys the variety. They do provide activities for her. We suggest families check out this community.
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Anonymous
"Care with family nearby"
We are glad we found a nice community in Colorado. The staff is very caring, and the meals look good. She has activities to join, and the place is super clean. It's great knowing she's close to family, and we would recommend this community to others.
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Anonymous
"Very nice place, but no financial aid"
My tour of Brookdale Arvada went very well. The place was clean and well-maintained, and the staff was very friendly and welcoming. It was a lovely place, but we chose another community because they didn't offer help if my mom's money ran out. Other than that, it was a great place.
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Anonymous
"Feels Like Home with Excellent Care"
I highly recommend this place for families. The staff takes great care of my dad, and everyone is so nice. It feels like home with a cozy atmosphere. The community is clean and well-maintained. They serve delicious meals with lots of options. My dad enjoys all the activities and has made great progress thanks to the excellent care. We would definitely recommend this community to others.
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Anonymous
""Handy Respite Break at Brookdale Arvada""
My mom stayed at Brookdale Arvada for a short 2-week break. She was pretty okay with it. Her room was decent. The services provided were alright. It was a good rest for me and it fulfilled what we needed.
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Anonymous
"Excellent Care and Clean Facility"
My husband is still getting used to this place. The staff is really helpful and patient. The food is good and there's a nice variety. They have activities for him, but he isn't joining in yet. The community is clean and well taken care of. I would recommend this place for excellent care for others.
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Anonymous
"Brookdale is a great place for our loved one!"
My mother-in-law is doing well at Brookdale. She says the people are friendly, the place is clean, and the food is good. I tried the food too, and I agree. The staff are very kind and understand Dementia. They have lots of activities and outings, like trips to the aquarium.
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Anonymous
"Caring Staff and Cozy Environment for Elderly Residents"
This place was a great choice for my mom. Dad gets to be with her too. The workers are super nice, they understand well, and they're really helpful. You can tell they like working with older folks. They make sure they eat good stuff, and the food is decent. There are lots of fun things for my mom to do, which is better for her than for Dad. I think this neat place is worth recommending.
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Anonymous
"Beautiful place with friendly staff, a bit large."
I enjoyed touring Brookdale Arvada. The staff were really friendly and answered all my questions. The community was a bit bigger than we wanted, but it’s a beautiful, well-kept place.
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Anonymous
"**Very Positive Staff**"
Things are going really well for my parents at this place. We're super happy with everything they've done for us. The community stays really clean and nice. The staff is friendly and takes good care of my parents. They're even trying out some new activities. The food is tasty, and my parents enjoy their meals. Overall, it's been a great experience, and I'd recommend it.
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Anonymous
"Great but Pricey Assisted Living Experience"
My mom's stay at Brookdale Arvada has been pretty good so far. The place is clean and good-looking. I haven't found any problems there. The people working there are nice and really helpful to mom and me. Mom's slowly getting used to the place and what it offers. The one problem is that it's a little pricey. I'm talking with them about that right now. Just remember that it's a bit costly here. But it's a really nice place if you're looking for somewhere for a loved one.
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Anonymous
"Amazing staff truly cares for residents!"
The staff at this place is wonderful! I really love them. They show genuine interest in the residents and truly care about everyone living there.
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Anonymous
"A Great Place, but Expensive"
I thought it was a wonderful place. The staff was great, but they might be a little understaffed, especially at night. It is also quite expensive.
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Anonymous
"Not So Good Food!"
The food isn't great. If it were a bit better, I'd like this place more. Not so good food! But everything else is awesome!
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Anonymous
"Disappointing Dining Experience at Assisted Living Facility"
The food here isn't great. If it tasted better, I'd enjoy this place more. Food needs improvement!
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Anonymous
"No Complaints, Happy with Service and Food at This Facility"
We really love it here. We haven't had any problems so far, not even with the food. The price seems pretty average. We're very happy with them right now. If I could, I'd give them a 4.75 rating.
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Anonymous
"A caring staff in a warm, welcoming environment."
My experience here has been wonderful. The staff is very caring, and the environment feels warm and welcoming. They serve delicious meals and keep everything clean. The value is excellent, which is one of the main reasons I chose this place. Most of the time, communication has been good, and they are always working to improve. I would recommend Brookdale Arvada to anyone. I give this facility five stars!
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Anonymous
"Mixed Feelings on Brookdale Arvada Assisted Living"
My sister stays at Brookdale Arvada. It's mostly good, but lacks activities to keep her busy. She enjoys reading. Some days she likes the food, other days not so much. She sometimes waits an hour or more for pain medication. Overall, it's okay, but there's room for improvement compared to other places.
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broomfielder
"Friendly and Helpful Home for Seniors"
We checked out almost all the senior assisted living places in North Denver, about 7 in total. Brookdale stood out as the best value. The staff genuinely care about the residents, although they could use more help for new folks settling in. After a while, my mom felt really comfortable there. The place feels like home, and the dining room servers are friendly. It's in Arvada, a nice shopping area, which is great for residents who can walk a bit. They've been very accommodating with my mom's food preferences and are quick to help when needed. The nursing staff is excellent. A bit more physical activities and shuttle outings would be nice. Overall, we're both happy with the secure environment.
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Anonymous
"Hats off to Brookdale Arvada!"
Brookdale Arvada deserves a big thank you for their great work. I visit several times a week and I'm always impressed. The staff is wonderful, always very friendly and helpful.
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Anonymous
"Mom Loves Brookdale Arvado - A Great Place to Be!"
My mom thinks Brookdale Arvado is really great. It's a nice community and she enjoys living there.
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Anonymous
"Decent Facility but Long Walks and Small Units"
He did an awesome job! The place was neat and the people living there seemed cheerful and looked after well. I liked that David checked in on me later to see if I had any questions. However, the place was kinda big with long corridors which made my mom pretty exhausted from walking. Also, the room was a bit small and located far down the corridor.
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Anonymous
"High-Priced Facility Delivers Low-Quality Service & Disappointing Experience"
Before stepping in, I had high expectations. Their presentation was impressive. But the experience delivered, and the costs involved, just weren't worth it. Especially the food, it really fell short in taste. I'm still waiting to see whether they'll reimburse me for the ten days' care that wasn't provided. Their billing process was a nightmare, sending invoices to an empty house (my parents now live in their facility) and when you finally see the bill, it's an unbroken sum without any detail. Their treatment of my father left a lot to be desired. The indifference was clear when they dressed him in ill fitting clothes. The overall experience was subpar. Sky high prices coupled with disrespectful behavior. I wish I could praise them, but it would be against my principles. Now, my parents are settled at San Marino, and are noticeably happier.
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Anonymous
"Great place and peaceful garden!"
I've been living here for about 7 years. It's been great! Besides being a clean place with very nice staff, I met my fiancé here. We spend a lot of time together in the peaceful and beautiful garden in the back patio.
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Anonymous
"Super friendly staff who truly care!"
Everyone at Brookdale Arvada is super friendly and truly cares. We noticed a few communication problems, like during shift changes, where instructions were unclear and some things were missed. Overall, we are really happy!
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Anonymous
"Great experience, friendly staff, and clean facility!"
Our experience with Brookdale Arvada has been great! The staff is very friendly, and the place is well-kept and clean. We haven't had any issues, and I would definitely recommend it to anyone looking for senior living in the area.
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Anonymous
"Feels more like hospital and pricey, with concerning charges."
Feels a bit too much like a hospital. Rooms are tiny. Kind of costly and it's concerning how they charge per individual service.
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Michele
"Very pleased with food, staff, and overall service."
We’ve been really pleased. The food I’ve tried is a 4.5 out of 5. The staff is very friendly and always knows where she is and what she’s doing. Their response time is good, but it could be a bit faster when she uses the call bell.
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Customer
"Everything is on one level and friendly atmosphere!"
I liked that everything was on one level. The staff and residents were friendly. However, the medication monitoring seemed a bit high.
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Katryn
"Great place to live!"
This community is really nice, and we enjoy living here. Everyone is so helpful and friendly. The atmosphere is warm and inviting. Residents are active and engaged in fun activities. They seem happy, and so does the staff. The community smells nice, not like a nursing home or hospital. We feel it was a great choice and I would recommend it to anyone; I already have!
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Customer
"Acceptable Place, Single Room Tiny and Outdated, Updating in Progress"
Middle-of-the-road place. The single room is tiny and old-fashioned, but my mom was alright with it, though not thrilled. Currently, they're working on updates. It was nice when a member living there connected with my mom.
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Customer
"Pleasant Assisted Living with Great Lunch Menu"
Nice place. The lunch menu looked great! The outside was nice too. All the rooms were set up in a square so the older folks could walk around.
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Customer
"Clean, friendly, big halls, studio rooms are the best"
The place is clean and friendly with big halls. The studio rooms are the best. It’s in a good spot for family visits.
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