Assisted Living Facilities

Brookdale Monument Valley Park

4.3/5.00 - based on 65 reviews
5 stars
4 stars
3 stars
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1 stars
4/5.00 Published 1 year ago

"Friendly and Secure Assisted Living Community"

We chose this place because it’s close to home and has good security. It's a great community. The staff is friendly, attentive, and professional. The environment is welcoming. Everyone makes an effort to know all the residents. Even the receptionist visits my mom.

4/5.00 Published 2 years ago

"Friendly Staff and Positive Experience"

Our family visited the facility in person, and we had a positive experience. The staff we talked to were friendly, and we liked what we saw.

3/5.00 Published 3 years ago

"Lack of Cleanliness and Staffing Issues in Assisted Living Facility"

This place wasn't clean, and I saw old folks looking confused with not enough workers around.

4.5/5.00 Published 3 years ago

"Friendly and Helpful Staff at Brookdale Monument Valley Park"

We picked Brookdale Monument Valley Park because the staff seemed really involved, friendly, and helpful. There have been a few issues, but they handled everything well. They always have time to talk when I call and address my concerns. He doesn’t love the food since it’s more like cafeteria style, which he’s not used to. I like that it’s a smaller place and the location is great. They have been very accommodating. I would recommend it to others looking for a place.

4/5.00 Published 3 years ago

"Great Value and Good Service at Brookdale Monument"

We picked Brookdale Monument because it's a great deal for the price. Overall, if I had to choose again, I'd still go with Brookdale. The rooms are a good size, and the bathrooms are huge and easy to use with a wheelchair or walker. I just wish the shower was a bit bigger. They seem a little short on staff sometimes, so the laundry or cleaning doesn't always happen when they say it will. But if I mention it or have any problems, they fix it quickly. I'd recommend Brookdale to others.

5/5.00 Published 7 years ago

"A great place for mom's care!"

This is a nice community for care. The staff was willing to help me with our questions about the care offered. We liked how clean everything was and the menu of healthy meals. The activities are great for those who want to join in. We wanted a different room for mom. We recommend that families tour this community for care.

5/5.00 Published 7 years ago

"Wonderful facility with great care and activities!"

This facility is truly amazing! It’s really clean, and the staff takes excellent care of my loved one. The food is good too. I've noticed that he feels more like himself again since he started joining in on more activities. We are very happy with this facility!

5/5.00 Published 7 years ago

"Great place for loved ones, highly recommended!"

It has been a great fit for my loved one. The staff is amazing. The meals served there taste wonderful, and they offer well-balanced choices. I would recommend this community to anyone without hesitation.

5/5.00 Published 7 years ago

"Great Community for My Parents!"

My parents are really happy to be part of a nice community. We have no complaints about their care or experience. The staff gets my parents involved in activities and takes them on scenic drives or shopping trips with other residents. The apartment they have is spacious and has a nice view from the window. I appreciate how all the Brookdale facilities work together to find the best fit for their residents.

5/5.00 Published 7 years ago

"Sister Highly Recommends Monument Valley"

My sister absolutely LOVED Monument Valley! She’s trying to convince the other siblings that this is the perfect place for Evelyn. The staff were really friendly, and the memory care unit felt cozy and welcoming.

4/5.00 Published 7 years ago

"A Fantastic Community"

My dad's been staying at this community, and I don't have any complaints so far. He's made himself comfortable in his new living space, enjoys the food, and participates in activities with other residents throughout the week. Overall, things are going really well, and I would definitely recommend it.

4/5.00 Published 7 years ago

"A Solid Assisted Living Option"

We visited this place after our advisor suggested it. The staff showed us around nicely, explaining activities, living spaces, and available rooms. They were professional and prepared. I think it's a great community, but it's quite big. We were hoping for something smaller and cozier.

4/5.00 Published 8 years ago

"Brookdale meets mom's needs; friendly staff, well-maintained facility."

Brookdale's well-maintained, staff friendly, meets mom's needs.

4/5.00 Published 8 years ago

"Mom's Good Care"

A good community for Mom, excellent staff, clean and nice.

0.5/5.00 Published 8 years ago

"Brookdale Review: Not Great but Not Terrible"

My mom lives here. Some of the workers have been really mean at times. The place is in a great area, but the building itself is kinda old even though it's been fixed up. The food doesn't look very tasty. Overall, though, it's a good deal, I guess. But I'm worried if the cost will just keep getting higher, because that's what I keep hearing about Brookdale. My sister seems to be a lot more okay with the place than I am, to be fair.

3/5.00 Published 8 years ago

"Slight Billing Issue, But My Dad Enjoys Life Here!"

We encountered a slight problem with the payment process, but they're open to hearing us out and fixing the problem. The food is pretty tasty, I'd give it a 4 out of 5. There are activities every day, but they do seem to be more for women. The property is neat and well taken care of. The staff get on great with my dad and us, his family.

5/5.00 Published 8 years ago

"Great respite stay for Mom!"

My mom stayed here for a little while, and she was very happy. The staff made her comfortable by bringing meals to her room. Her personal care worker helped her with everything she needed. The staff also supported her care worker with anything required. While Mom was there, her care worker told me every day that everything was going well.

4.5/5.00 Published 8 years ago

"Mom is Extremely Happy Here!"

I love it! My mom is extremely happy here!

4.5/5.00 Published 9 years ago

"Excellent Communication and Caring Staff with Fun Activities"

The staff here is really good at keeping us updated. They communicate well, are very kind, and truly care. There are lots of fun activities for the residents to enjoy.

5/5.00 Published 9 years ago

"Highly Recommend Brookdale"

My mom stayed here for 14 months, and they took great care of her. I checked out five different places and chose Brookdale. I liked it because it was a smaller community, which was one of my favorite things. Most of the people were awesome. I would definitely recommend it.

4/5.00 Published 9 years ago

"She seems happy despite staff shortage."

Main complaint: insufficient staff causing wait times, but she's happy.

5/5.00 Published 9 years ago

"Remarkably friendly and helpful staff!"

My experience has been truly wonderful! There haven't been any problems, and everyone has been on time, friendly, and very helpful. If I could, I'd give more than 5 stars for the staff's friendliness!

5/5.00 Published 9 years ago

"Kind staff, good place, but not the right fit."

My husband stayed at Brookdale Monument Valley Park for just two days before we moved him out. It was a nice place, but it wasn't right for him. It felt more like a nursing home than what we wanted. Everyone there was very kind and helpful during his stay.

4/5.00 Published 9 years ago

"Highly recommend!"

Brookdale Monument Valley Park is a loving, caring environment for all. The staff is kind and helpful, ensuring a smooth transition. Billing could improve, but overall, they're awesome! Highly recommend!

4/5.00 Published 9 years ago

"Overall Review"

This place has been pretty good overall. We had a few issues, but most got sorted out with just a phone call. Some of the mistakes were kinda silly, like someone not paying attention. The food is really good, my mom loves it a lot. There's plenty to do, and she stays busy most of the time. The nurses are better than okay, they're caring. Sometimes they miss small things, but they catch them later. My mom's always safe, but things could be a bit tighter. Everyone's really nice and treats all the residents well. It's good for everyone. It's a really good place for people who need the help they offer. Just remember, no place is perfect, but this one tries.

5/5.00 Published 9 years ago

"Great Place with Caring Staff!"

Brookdale Monument Valley Park is awesome! The staff are super helpful and make everything really positive. They take great care of the residents and keep the place clean and nice. The only problem I had was with the billing system—it could be easier to set up. You just need to watch your bills for the first few months to sort it out.

5/5.00 Published 9 years ago

"Liked this Brookdale as well!"

I checked out this Brookdale and another one, and I liked both of them a lot. I ended up choosing the other Brookdale because it was closer to me. We’ve been really happy there. This place looked just as nice!

4.5/5.00 Published 10 years ago

"Perfect place for dad with excellent one-on-one care"

I wish there were more activities for men. They have many painting and craft activities that seem more for women, but my dad isn’t interested in those. The staff is excellent and keeps me updated on everything. They take great care of their residents and provide lots of one-on-one attention because there aren’t many residents. Brookdale Monument Valley Park is the perfect place for my dad.

4/5.00 Published 10 years ago

"Happy overall but room for improvement."

He's happy there, and I'm mostly happy. Suggestions need better implementation. Bathroom cleaning and billing can improve. Communication lacks clarity. Staff is kind. Overall, clean with friendly people. Wouldn't discourage anyone.

5/5.00 Published 10 years ago

"Great staff, very pleased!"

I am really happy with the place. The staff is friendly and helpful.

5/5.00 Published 10 years ago

"We are really happy here!"

We're really happy here! It's clean, and the staff is friendly and helpful. There are plenty of activities, and the food has been good. I don't see anything that needs improvement. We chose this place because it feels like home with its layout. Plus, all the residents look well taken care of and well-groomed, which we didn’t see at other places.

4/5.00 Published 10 years ago

"Brookdale Place Provides Good Care"

I like Brookdale Place. The staff is friendly, the facility is clean, and they take good care of us. The food could be better.

3/5.00 Published 10 years ago

"Moderately Priced Facility with Personal Care and Activities"

A cost of $9000 a month ($6200 plus $2500 for Papa's additional needs). The place is more like a smaller, Southern-style mansion. Lots of fun activities, near Monument Park.

4.5/5.00 Published 10 years ago

"Feels Like Home at Brookdale Place!"

Brookdale Place is tucked away in the trees with an amazing view of Pike’s Peak! The view is fantastic, but the staff is even better! You won’t find a more caring group of people than the staff at Brookdale Place. From the moment you walk in, you feel right at home. The menu options make you feel like you’re eating at a fancy restaurant, and the living areas are cozy and welcoming. The staff is always around to answer questions and they really understand the residents’ needs. There are always fun activities and bus trips around town. Your loved one will find no better place to live than Brookdale Place. We’ve already told our kids this is where we want to be if we ever need an assisted living facility! Ask for Shari Hall for an awesome tour!

3/5.00 Published 10 years ago

"Brookdale Place Good but Staff Changes Disturb Care Quality"

Brookdale Place is a great assisted living spot in terms of their facilities, services, management, and staff. My relative seems to really enjoy staying here. Everything looks new and well cared for, thanks to their recent big overhaul. The main issue that I've encountered, though, is how frequently their nursing team changes. There was one sudden switch that really threw off the residents. They could've done this differently. I noticed the care quality has gone down a bit since then. But, I understand that getting used to a new staff can be hard, so I'm hoping things will get better once they adjust.

3/5.00 Published 10 years ago

"Mixed Feelings About Assisted Living Facility"

Alright, here's how it is - if you're going into an assisted living facility because you've got a sharp mind but your health is uncertain, this place might be a good fit for you. On the other hand, if you're an everyday person who only needs a bit of assistance, this could work out as well. This place doesn't do a great job at engaging the guys though - they don't have enough activities that attract men. The food isn't half bad. And you can't beat the friendliness and helpfulness of the staff, though there aren't enough of them. Mind you, they haven't been on the level all the time. I've noticed that the therapists don't drop in as frequently as I expected. Also, the whole chain of command seems a bit jumbled - messages don't seem to get passed around amongst the staff members.

3.5/5.00 Published 10 years ago

"**"Excellent Food Despite Staffing Challenges"**"

The assisted living facility appears to be short-staffed. However, the food is excellent, and there's an outdoor area. Parking wasn't a problem. We did encounter some CNAs who were a bit rough with my loved one, but the management promptly addressed the issue.

5/5.00 Published 10 years ago

"I liked this facility, a good choice."

I really liked this facility and would think about it.

3/5.00 Published 10 years ago

"Charges and Chaos in "For-Profit" Assisted Living"

The people who work here were really nice and did a good job of keeping the place tidy. The meals were okay; no major complaints about them. But what bothered me was how they kept charging me for everything, which is why we didn't stick around. The person in charge didn't seem too interested in my concerns about this. What was really a pain was the constant stealing in the memory wing. People would just go into others' rooms and take things, it was ridiculous how many things we lost and gained. You can really see the difference between a place that's about making money and one that's about helping people.

4/5.00 Published 10 years ago

"Lovely Facility with Cozy Rooms and Mediocre Views"

This place is really nice, but the rooms are kinda small and the views are just okay. There's this really cool bird sanctuary inside though. But there's not a lot to choose from at the moment.

5/5.00 Published 11 years ago

"Great place with caring staff!"

I had a great talk with Sheri about my mom’s needs instead of just focusing on the fancy things at the facility. During my tour, I met many nice people and felt really good about the place. I also love the location on the North End!

3/5.00 Published 11 years ago

"Disliked Possibility of Residents Being Left Alone"

I didn't like that the residents might end up being alone and could easily choose to be by themselves.

5/5.00 Published 11 years ago

"Sheri was great and very attentive to my mom's needs!"

Sheri was amazing and asked me a LOT of questions about my mom and what she needed. I liked that the facility was smaller; I think it has 64 rooms. The location is great, and it has a cozy, "homey" feel. I got to see the staff interact with each other and the residents, and it was very positive. You can tell these people really like their jobs. I really like this place!

3/5.00 Published 11 years ago

""Concerns over Safety in Surrounding Locale""

The place looked good but we didn't like where it was. We saw a park right across the road where what looked like homeless folks were hanging around. It just didn't seem too secure. Our decision wasn't really about the facility or the people there. It was more about where it was.

4/5.00 Published 11 years ago

"More for Memory Care Residents"

The place looked nice, but it's mostly for people with Alzheimer's or memory problems. It didn't meet my grandma's needs.

5/5.00 Published 11 years ago

"Great Service and Friendly Staff!"

I’ve never been to the place, but the service I got is definitely a 5. My sister, who lives in Colorado Springs, has been there and thinks it’s nice and well-kept. The staff is really friendly. It’s expensive, but I guess the value is pretty good—it’s hard to say. My mom lives there now. I know they have activities, but they haven’t gotten my mom involved much yet. They’ve been super helpful. It took only about three days to move my mom from the rehab center to Brookdale on very short notice.

3/5.00 Published 12 years ago

"Good and Bad: Great Team, Therapist, Fun, Spot, Insulin Issue?"

Good points: Helpful team, on-site counselor, fun activities, great spot. Potential Negative: Possible problem about adaptable pricing for insulin.

3/5.00 Published 12 years ago

"Individual Assisted Living with Health and Memory Care Focus"

Customized Help for Senior Living. They keep track of health needs and medicines. This place can help those with memory conditions like Dementia and Alzheimer's. They offer one-bedroom apartments, but some of them connect to each other with a door.

4/5.00 Published 12 years ago

"Comfortable and satisfactory living environment."

The place was pretty nice, and everything seemed okay.

5/5.00 Published 12 years ago

"Very nice facility, but a bit too pricey for us"

This is a very nice facility. It’s probably the best one we visited, but it might be a little too expensive for my mother's budget.

Brookdale Monument Valley Park

Address
10 West Monument Street
Colorado Springs, CO - 80903

Website

Email

Telephone
(719) 635-6300

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