Genesis Senior Living of Lafayette
Anonymous
"Avoid Genesis: Understaffed, Neglectful, and Overpriced"
Genesis care home is severely short-staffed, which feels completely unfair. They're not even hiring new people, instead they get workers from another place called Powerback to help out. But those guys have no clue how to help the residents. Still, they get paid extra for trying. Meanwhile, the regular staff get paid peanuts and aren't getting any extra help for working so hard. My mom keeps getting forgotten about - sometimes they even forget to give her her medicine or meals. The place doesn't seem to really care what's happening with the patients unless it becomes a big issue. The few staff they have have to be told over and over again to do the simplest things. They're more worried about taking out the trash than checking on the residents. The residents sometimes have to wait over an hour for meals. One time, a family member had to step in and hand out food and drinks because it was taking so long. I tried to complain to the boss man but he only seems to care about showing off his college degrees, not actually running the place properly. I would never want anyone I love to live here!
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Anonymous
"Short-term setup, no call buzzers; not a suitable fit."
Short-term setup, hotel-like rooms; lacking call buzzers; not ideal fit.
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Anonymous
"Mixed experience; cleanliness good, meals okay, fluctuating satisfaction."
Stay was okay; clean place, okay meals, fluctuating experience.
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