Assisted Living Facilities

Lakewood Reserve, A Juniper Senior Living Community

4.2/5.00 - based on 73 reviews
5 stars
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3/5.00 Published 1 year ago

"Assisted Living Facility Staff Need Better Covid Communication"

Make sure all staff know Covid rules. We couldn't see Grandma because a rude staff member. We got an email saying we could visit during the outbreak, but then we were kicked out. A staff member rudely told us to leave and come back when Covid was gone. We couldn't say goodbye properly. The staff member needs better training in dealing with families. Grandma passed away without anyone visiting. This should never happen.

3/5.00 Published 1 year ago

"COVID confusion, overpaid, lack of acknowledgment."

My mom died alone due to COVID confusion. Overpaid, no response.

4/5.00 Published 1 year ago

"Fantastic staff and caring environment at Lakewood Reserve"

The staff is amazing. They really care about the residents and have been super helpful. I would tell other families to choose Lakewood Reserve.

4/5.00 Published 2 years ago

"Mixed Experience in Assisted Living Facility"

The experience has been mostly good. However, sometimes they don't communicate well with residents and families. After moving in, it can feel like you're left alone, which makes you feel disconnected from the staff.

2/5.00 Published 2 years ago

"Assisted Living Review: Communication Needs Improvement"

The people who run the place don't always answer quickly when residents need help or families call. Even the workers who come from outside can tell there are problems. The food and dining service are good, and our family member is starting to like the activities as they get used to being there.

1/5.00 Published 2 years ago

"Disappointing tour of facility shows carelessness during COVID"

We visited the assisted living facility in person and frankly, we weren't pleased. Too many residents were aimlessly walking around with no staff guiding them. This was during COVID, and it looked like anyone could just come and go. Nobody was checking temperatures or keeping track of who was visiting. Overall, we didn't feel welcomed at all.

4/5.00 Published 3 years ago

"Great Assisted Living Experience!"

Until now, the people in charge have been really professional and helpful. My parents enjoy the food, and the servers are super friendly when they bring meals to their room. Maintenance is quick to respond and even helped hang up their TV and pictures when they moved in. The care team is great too—they're always available and deliver my parents' medicine on time. Overall, this place offers unbeatable value compared to other communities in the area. We did our research before choosing it.

3/5.00 Published 3 years ago

"Understaffing Woes"

When my family member stayed here, the main problem was not having enough staff. Many employees left frequently.

2/5.00 Published 3 years ago

"Aged facility, pushy sales approach."

During our virtual tour, Lakewood Reserve seemed old, salesy vibe.

4/5.00 Published 3 years ago

"Great Care!"

My dad was on Hospice, and they were amazing. I’m so glad they cared for him. I’d recommend this community to others.

1.5/5.00 Published 6 years ago

"Avoid if You Value Diverse, Quality Meals"

I'm helping out my 90-year-old mom in her golden years. Every month, I spend $2500 for her small room and meals at this assisted living facility. The place seems lovely, but the food and the services related to it are really disappointing. They don't provide fresh fruit when it's in season. And every night, they serve the same meal - it's either chicken or pork. A lot of people living here are leaving because of this issue.

5/5.00 Published 6 years ago

"Great place with friendly staff and homey feel!"

We are very happy with Lakewood Reserve so far. The staff has been really nice, from the receptionist to the sales director, cleaning crew, and nurses we met in the hallways. They all greeted my father-in-law with kindness and respect. The facility is very nice and has many activities to keep him busy while we're away. They provide the level of care he needs, it’s very quiet, and the residents we talked to seemed very happy. I have been to many assisted living facilities because my mom was a nurse and my grandmother lived in one for years. This place feels different; it’s warm and welcoming. I will review again after his short stay. I just hope he wants to come home with us after two weeks, because it really is that nice! It feels like a resort or a great place to be pampered, which is exactly what he deserves!

4/5.00 Published 6 years ago

"Fantastic Assisted Living Community Impresses!"

Wow, this place is awesome! My stepdad would love it here. The staff and activities are fantastic, and the place feels so clean and cozy. I'm super impressed!

4/5.00 Published 6 years ago

"I Explored This Community"

I visited this assisted living facility, and the staff was friendly and helpful. They patiently answered all my questions. The place had a hotel-like vibe with different levels, but it felt a bit institutional. Families should explore multiple options before deciding.

4/5.00 Published 7 years ago

"Cozy Home-Like Assisted Living Near Shopping with Friendly Staff"

I checked out this place while searching for a spot for my dad. It seemed really nice. It feels more like a home than a big place. They were fixing it up when I visited, so I couldn’t see how it would look finished. The people working there were really friendly, and the folks living there looked happy. It’s close to Belmar's shops, so it’s easy for residents to go out and walk to places like restaurants and stores, including a Whole Foods. They gave us some homemade bread and olive oil to take home, which was yummy. It’s a bit pricey, and it was harder for me to get there from my house, so we ended up picking another place, but it was one of our favorites.

4.5/5.00 Published 7 years ago

"Atria Inn Nice But Lacks Family Feel"

I toured Atria Inn while looking for my father. It felt very nice, upscale, and almost fancy. It was super welcoming, but it didn't have the cozy family vibe I wanted, so I chose another place.

4/5.00 Published 7 years ago

"Fantastic Activities and Staff!"

I really like the activities they have here. The people do a really awesome job.

5/5.00 Published 7 years ago

"Caring staff and clean facility make it special!"

Atria has many great things. One of the best is the caring staff! The facility is very clean, and there are plenty of fun activities. The staff makes you feel safe and welcome!!

5/5.00 Published 7 years ago

"Amazing place with kind people and great atmosphere!"

I think everyone here is wonderful. Everyone is so kind and nice. It feels like going on vacation and having a great time. The people here are really friendly. I have enjoyed my time here so much!

5/5.00 Published 7 years ago

"A Pleasant Surprise with Lifelong Friends"

When I first arrived, I didn't expect to stay. But the staff made it so enjoyable, with lots of activities, and I made lifelong friends!

5/5.00 Published 7 years ago

"A Bright and Cheerful Place with Amazing Staff"

I’m really happy with the staff and the activities here. They have lots of fun things to do for everyone. The food is amazing. The building is light, bright, and cheerful, making it a great place to live.

5/5.00 Published 7 years ago

"A caring community with great activities"

I really like the care at this place. The staff is friendly and really cares about the residents. However, the menu could use some work since they add too much salt. On the bright side, they offer many healthy meals. We appreciate that they keep providing activities for everyone to join in. I would recommend this community’s care to other families.

4/5.00 Published 7 years ago

"Warm and Welcoming Assisted Living Facility"

The place has a round driveway leading to a covered entrance. It's so pretty outside with flowers and a patio with chairs. Inside, it's cozy and bright, making you feel really welcomed. The people who work here are nice and ready to help. The food's tasty. There's lots of activities to keep busy, and residents can come and go as they please.

4/5.00 Published 7 years ago

"Lovely Place, Not Quite Right for Mom"

I recently toured this community for my loved one. The experience was pleasing. The staff were very kind and answered all my questions in detail. The property was clean, and all residents seemed happy. However, it wasn't the right location for my mother in the end.

2.5/5.00 Published 7 years ago

"Parents Disliked Floor-Plan Though Staff Was Nice"

My folks and I just took a tour of this place to see if they might want to live here later. The people working there were nice and showed us everything plus they answered all my questions. I thought it was alright, but my parents didn't like it much. They didn't care for how the place was arranged and how everything was set up.

5/5.00 Published 7 years ago

"Great Care and Extra Help Available"

The community is great. We like the staff because they are very attentive and caring. The atmosphere is cheerful and positive. There are a lot of nice activities for her to join. They offer extra care if needed, so you don’t have to move to another place. We highly recommend this community for the excellent care and value it provides for families and their loved ones.

4/5.00 Published 7 years ago

"“Buzzing Activity!”"

When I visited Atria, it seemed like a pleasant place, and everyone was super friendly. However, it was just too lively. They even serve alcohol, and the residents are always bustling around. My friend wanted something more peaceful and cozy.

2/5.00 Published 8 years ago

"Dissatisfied with Atria: Cleanliness and Staff Performance Lacking"

Atria is going through some big changes right now. The place isn't as clean as it used to be and the staff doesn't seem to care. Most of the time, they're rude or don't call back or even do what they're supposed to do. A lot of the people living here aren't happy about it. It's not what we thought we were paying for, which is disappointing. The chef is the only good thing about this place. The food is usually pretty great. Things better start getting better soon, otherwise we're moving out.

3/5.00 Published 8 years ago

"Good Job Staff, but Too Independent for Assisted Living"

The workers and our walkthrough at this assisted living home were solid. They shared all their services and resolved our questions smoothly. However, it struck me more as independent living than assisted. Residents seem pretty much on their own.

4.5/5.00 Published 8 years ago

"Happy with the Community and Mom's Great Experience"

My mom is doing well and has settled in nicely. Everything is going great for her. She really enjoys the meals here. They have a full-time kitchen with chefs preparing the food. My mom has also been using the outdoor courtyard and theater room, and she’s doing awesome.

4/5.00 Published 8 years ago

"Good tour, but lacked needs."

Enjoyed informative tour, clean community, helpful staff, but lacked needs.

1/5.00 Published 8 years ago

"Major Neglect at Atria Assisted Living Facility"

I spent a lot of time at this place with my parent in their memory care section until I found a better location for her. I saw lots of neglect going on. The people living there are not taken care of, cherished, or treated with the respect that they claim they'll provide. They don't have a lot of workers, and the ones they do have don't have the training to deal with the unique needs of a person with Alzheimer's or Dementia. Don't fall for their sales pitches - they are not equipped to care for every stage of Alzheimer's. They're barely a Level 1 facility. There are other places where you can feel secure that your loved one is being taken care of the right way. This place is not that!

5/5.00 Published 8 years ago

"Excellent care and comfortable living for my brother!"

We are really happy with the care . The staff is professional and very caring. His room is really comfortable, the food is great, and the medical care is excellent.

5/5.00 Published 8 years ago

"Caring and Professional Care for Residents"

They are very caring and professional in how they take care of the residents. Our family has been really happy with our experience so far.

5/5.00 Published 8 years ago

"Top-notch care and service!"

The care and professionalism my brother gets here is amazing! We are really happy and thankful.

4.5/5.00 Published 8 years ago

"A good place for mom"

I can't compare Atria Inn at Lakewood to other places, but I think it's good. We've recommended it to someone else. My mom is still getting used to living there. It's a new experience for all of us. They offer activities, but she doesn't join in. She seems to like the food, and I've eaten there too; it was okay. It's expensive, but I guess they all are.

4.5/5.00 Published 8 years ago

"Pleasant Experience with No Complaints at Atria Inn"

Everything is going well at Atria Inn. We haven't had any issues with the staff or the facility. So far, our experience has been really pleasant.

4.5/5.00 Published 9 years ago

"Great Staff"

Atria Inn is a fantastic place. The staff is friendly and made the move easy. The facility is clean, well-organized, and residents love the activities and food.

3/5.00 Published 9 years ago

"Decent, Not Exceptional Experience at Assisted Living Facility"

Pretty Okay Assisted Living Space

5/5.00 Published 9 years ago

"Friendly, caring staff, and great food!"

The staff is friendly and welcoming. They go the extra mile to make life easier for your loved ones. From the first tour to the days after we moved Mom in, the staff has been so helpful. They quickly helped with many things, like coordinating the transfer from rehab to assisted living and moving from one hospice to another. They made sure the apartment looked perfect and listened compassionately during this stressful time. The medical team on-site is amazing and helped us set up the right level of care. They gave us all the information we needed to make the best decisions. The food is good, fresh, and homecooked, and the restaurant team knows their customers. We couldn't be more pleased and grateful! The only suggestion I have for improvement is to train the food servers better on hygiene for handling cutlery and dinnerware. But honestly, if that's the worst thing to say about a place, it must be a great place!

5/5.00 Published 9 years ago

"Great care for our mother!"

We have been really impressed with the care our mother gets at Atria. The staff are wonderful and very caring. The food is excellent, everything is clean, the common areas are beautiful, and they make things easy for families. It truly feels like a resort. Thank you all!

4/5.00 Published 9 years ago

"Effective Communication"

They've got a nurse who's really good at reaching out to family members whenever something goes wrong. We truly appreciate their proactive communication, keeping us informed and in the loop about how things are going. Overall, we're pleased.

4/5.00 Published 9 years ago

"Nice Place, Pricey"

We visited the Atria Inn at Lakewood. It seemed really nice, but the cost was too high. Overall, it's a friendly community, but the price is a bit much. The tour went smoothly, and everyone was friendly.

5/5.00 Published 9 years ago

"Wonderful Community with Friendly Staff and Great Care!"

Atria Inn at Lakewood is a fantastic community. They are always on top of things. My dad is in assisted living at Atria and feels very comfortable there. He moved from another Atria community in California, and the staff and residents here seem much friendlier. The food is high quality, and there are many choices available. The staff-to-resident ratio is excellent, so my dad never has to wait for help if he needs it. His medications are always given on time. He wears a safety bracelet, and there is an alarm in the bathroom. I can’t say enough good things about this community. There are no billing problems, and everything is very well organized.

4/5.00 Published 9 years ago

"Mom's new home: caring staff, dining room seating needed."

The people who work at Atria at Lakewood really care about the residents. The only problem we have right now is that there isn't enough space to sit comfortably in the dining room since the upstairs one is closed. It would be great if someone could help with seating like a hostess! But overall, we're happy with Atria and how they're helping mom settle in.

5/5.00 Published 9 years ago

"Amazing Staff and Great Care!"

Everyone at Atria Inn at Lakewood is amazing! The staff is super friendly. I can talk to them anytime, and they are always there. My brother stays there, and they take great care of him. I'm very happy with everything.

5/5.00 Published 10 years ago

"Great care and friendly staff for mom"

They do a great job watching over mom and taking good care of her. The food is amazing, and they make sure she eats well. Everyone there is super friendly and helpful. It's been a really awesome experience.

4/5.00 Published 10 years ago

"A Pleasant Stay at Atria Inn at Lakewood"

My time at Atria Inn at Lakewood was great. The staff was friendly and polite. The food was good, and they even let you order something different from the menu if you want. The place was kept clean, and I appreciated that the staff didn't change all the time.

5/5.00 Published 10 years ago

"Review of Atria Inn at Lakewood Memory Care, Lakewood, CO"

This place is really nice and in a great spot!

4/5.00 Published 10 years ago

"Beautiful Setting but Tiny Rooms and Pricey Costs"

This place is really nice to look at, but the rooms where we live are too small, and it costs a lot of money.

4/5.00 Published 10 years ago

"Ideal Home for Mom"

This place is really nice and clean. The people who work here are super nice and they really care about the people who live here. It's a bit more expensive than some other places, but the apartments are big and laid out well. They have different levels of help depending on what you need. They have lots of activities, but my mom wishes there were even more for people who aren't as outgoing. The food is supposed to be really good, but my mom thinks it could be better. The staff in the kitchen and dining room changes a lot, but it doesn't seem to mess things up too much. Overall, I think this place is perfect for my mom. She's happy and taken care of, and I don't have to worry about her.

5/5.00 Published 10 years ago

"I really like the care she gets at Atria!"

Atria is a great place! My brother was worried at first because they take residents to the hospital every time they fall. Now that she’s with hospice, they just call them instead. I really like the care she’s getting at Atria. The staff is very involved with everyone. They make sure everyone is active and engaged. She enjoys good meals. When we visited, they were refurbishing the property and eating in the hall, but they also had fun art projects going on. The food looks fresh and tasty.

3/5.00 Published 10 years ago

"Meal Timings, Cramped Space, No Decks and No Hoyer Lifts"

The place has set times for meals, it's a bit cramped, but they've nicely decorated the place. They have both assisted living and independent living residents. Unfortunately, the rooms don't come with their own decks or patios because of the assisted living allocation. Also, you should know they don't permit hoyer lifts.

4/5.00 Published 10 years ago

"Great facilities, but pricey."

Great facilities! They have everything we need, but they're quite expensive. Tracy Norris was very helpful and provided good information. If money weren't an issue, this would be the place to choose.

5/5.00 Published 10 years ago

"Felt like a five-star hotel, not an old folks' home"

Treview: Theelt like a five-star hotel, not an old folks' home. The staff were super kind and friendly. We only chose a different place because of the price.

5/5.00 Published 10 years ago

"Pleased & relieved to find this wonderful place for mom!"

Denise, a Senior Living Advisor from A Place For Mom, was amazing in helping with my mom’s transition. She found the perfect place for us in Lakewood and made the appointment for us to visit Atria Inn. Tracy Norris, who works at Atria, confirmed our visit and was very responsive and helpful. The staff, led by Megan Cianfrance, was warm, friendly, and professional. The residents seemed happy and healthy, and the atmosphere was welcoming and safe. The food was a big surprise – it was delicious and beautifully presented, thanks to Chef Kirk Brooks. Tiffany, who served us, was attentive and caring. My mom, who loves to cook, was very impressed with the meals. The apartments were well-appointed, and both my brother and I felt confident that this was the right place for our mom. After visiting nine communities, we all agreed that Atria Inn was the perfect choice.

4/5.00 Published 10 years ago

"Warm and cozy assisted living with a home-like feel."

This place is smaller and feels really comfortable. It's nice and cozy for assisted living and memory care. It's in a good spot too. It's more like being in a home than a retirement center.

5/5.00 Published 11 years ago

"Very happy with this place!"

They are great! They pay attention and handle everything well. They talk clearly with both the family and the residents. She has her own studio, and our family is very happy with the community.

3/5.00 Published 11 years ago

"Looks Good, Yet Pricey and No Outdoor Spaces"

The place looks great, but it lacks patios and balconies. Also, it's too costly for my mom.

4/5.00 Published 11 years ago

"Very nice facility and friendly setting; limited to mild dementia."

Great facility, friendly atmosphere, but only accepts mild dementia residents.

4/5.00 Published 11 years ago

"Dad liked this place. Staff was nice and place was cozy. Good food."

Dad thought this place was cool. The people who worked there were nice to us and seemed like they were generally in a good mood. The building kind of reminded me of a city apartment, but it felt open because of all the windows. The food was tasty too!

5/5.00 Published 11 years ago

"A lovely and well-managed place with impressive staff and care"

A lovely and well-managed place. The staff and the care they provide really impressed me.

5/5.00 Published 12 years ago

"Delicious meals with daily fish and salad options!"

I love that there's a choice of fish every day at every meal. They also have a salad bar available. Plus, they will transport me to my church, which is great. I appreciate the different sizes of apartments to choose from, too!

Lakewood Reserve, A Juniper Senior Living Community

Address
555 South Pierce Street
Lakewood, CO - 80226

Website

Email

Telephone
(303) 742-4800

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