Legacy House Elder Care on Lee
Anonymous
"Caregivers compassionate but turnover high, maintenance lacking, caution advised."
My family member lived at this place. The people who took care of them were really nice and seemed to genuinely care about everyone there. But, a lot of the staff didn't stick around for long. I heard that the people who own and run the place changed earlier this year, but the old boss still owns the building. They don't always fix things like the plumbing when they should, and sometimes they try to make the residents or their families pay for it. If you're thinking about moving in here, make sure you read the contract really carefully, especially if you're getting help from Medicaid. They might try to charge you extra for things without telling you. My family had to report them to the state for cheating with Medicaid, and now the state is looking into it.
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Anonymous
"Caring and Personal Attention at Legacy House Elder Care"
The Legacy House Elder Care welcomed my mom warmly. When they learned her birthday was coming up, they quickly organized a birthday party for her. They even suggested letting her little dog live with her to help make her feel more at home. There is always a staff member on duty, and they were all very kind, patient, and good at calming my mom when she was upset. With a staff-to-patient ratio of 1 sometimes 2 to 6, this kind of personal attention is rare in larger facilities. The residents are treated with respect and care by the attentive staff. I'm so happy we chose this place for my mom.
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Anonymous
"Great staff, clean place, and a positive experience overall"
The staff at this place are awesome. They’re really helpful and pay attention to what residents need. I like that they listen to our suggestions. The building is always clean and well-kept. Overall, it’s been a really positive experience.
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Anonymous
"Wonderful Place with Friendly Staff and Daily Activities!"
The facility is very clean and smells fresh. All the staff are friendly and helpful, and they have activities for the residents every day. I would definitely recommend Legacy!
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Anonymous
"A Wonderful Place That Feels Like Family!"
I don't have any concerns. He seems happy and content. The staff is helpful and friendly. They keep everything neat and tidy. The residents are engaged in activities. They even have birthday parties where families can meet and spend time together. Even the family of a resident who passed away came to visit. The owner says they have become like an extended family. I never hear complaints about the food. They are very accommodating and have a varied menu, even trying to include suggestions from the residents. I really like the homey environment. They are doing a great job!
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Anonymous
"Mixed experience with promising care and delayed activities."
The staff at Legacy Care are kind and nurturing to residents. The facility is beautiful, with great meals and helpful medication support. However, promised activities have been delayed, likely due to being new.
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Anonymous
"Kind and nurturing staff, beautiful facility, improvement needed in activities."
I really like Legacy Care because the people who work there are super nice to my mom. The place looks really nice, and they make good food. They also help a lot with her medicine. One thing they could do better is having more activities. They said they would have some, but they haven't started yet. Maybe they've been busy since they're new, but I hope they fix it soon.
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