Superior Elderly Care
Nancy
"Brother's Comfort and Creativity Thrived at TenderCare Assisted Living"
My brother [name removed] stayed at TenderCare in Harvey Park and University Hills. During one of my recent visits, he was in his room enjoying jazz music and drawing. It meant a lot to see him expressing his interests even in his final months. [name removed] often talked fondly about his caregivers, appreciating their help, patience, and kindness. He also enjoyed the company of fellow residents. The staff were very helpful and accommodating to his specific needs. She was an artist, and we are thankful that he could continue pursuing his passion at TenderCare in Harvey Park and University Hills.
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Anonymous
"Shocking Neglect and Abuse at Assisted Living Facility"
Every year, I go to many assisted living facilities as a Home Health Therapist. I was shocked at what happened this week. One caregiver talked really mean to my 80-year-old patient who has dementia. Even worse, this caretaker had no one watching over her actions. She spent the entire day alone with these fragile, older people. The owner, whose name I won't mention, is 80 herself. She ignores complaints from the people who live there. Each of the two caregivers works for 24 hours straight, four days at a row. They are clearly tired out. I would never let anyone I care about stay here, not even someone I didn't like. Today, I had to call the cops because I saw this caregiver being verbally abusive and ignoring her responsibilities.
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