The Mary Sandoe House
Mary Liu
"Unwelcoming Experience and Disrespectful Staff at Mary Sandoe House"
I stayed at The Mary Sandoe House for three months and my experience was far from pleasant. The majority of the staff, with exceptions for three people, were surprised whenever someone needed their help. The director seemed to have been more interested in selecting staff members who met her social needs rather than focusing on what was best for the residents. Often, if the staff members were pulled away from their meetings with the director, they turned into bullies. The director herself wasn't much better. She would loudly call out people's names or beckon a resident into her office usually to scold them. The residents, including myself, were often subjected to public humiliation with absolute disregard for our dignity. Conversations with fellow residents made it clear that it wasn't just me; the general atmosphere was prison-like, with the residents made to feel as if they needed to earn the staff's approval. Meal times were notably miserable and quite frankly, traumatic. The overall experience was so bad, it made me regret leaving the nursing home I had come from. The only redeeming factor about The Mary Sandoe House was the beautiful view of the Flatirons. To put it bluntly, Mary Sandoe House was an extremely unwelcoming environment with no proper introductions or warm welcomes.
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Anonymous
"Poor Care and Incorrect Medication at Mary Sandoe House"
My dad was at Boulder's Mary Sandoe House for some years until they said his memory loss got too bad for them to handle. When they moved him out, I found out he wasn't getting any help cleaning up or with his personal care because his room was full of garbage and dirty clothes. Also, the activities boss sent us to dad's new place with the wrong medicine, and it's taking ages to fix. I believe he was getting the wrong drugs at Mary Sandoe too. Now that my dad is at a better senior care home, I can call out these problems. I still worry about the care quality at Sandoe for the friends my dad made there.
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Anonymous
""Concerned Son Critiques Care at Boulder's Mary Sandoe House""
My dad stayed at Mary Sandoe House in Boulder for a long time until his dementia got so bad they couldn't handle it anymore. When we moved him out, I saw a bunch of trash and dirty clothes, and realized they hadn't been helping him take care of himself or his room. To make things worse, the lady in charge of activities gave us the wrong medication for my dad, and we're still trying to fix the mess. I think he was probably getting the wrong medicine there too. My dad's now at a way better assisted living home, and I finally feel okay about criticizing Mary Sandoe House. I'm still worried about his old friends living there, though.
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