Villa Pueblo Senior Living Community
Cynthia
"Friendly Staff and Good Food, Apartments Could Use Updating"
The apartments are kinda old. I guess they were made in the 1960s, but Mom likes the food and everyone is friendly. She hasn't joined the activities yet, but she's starting to think about it.
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Susan E
"Steer Clear: Poor Management and Service at Villa Pueblo"
Avoid Villa Pueblo suggested by A Place for Mom. Choosing them was the biggest blunder I've ever made. The people running the place are super rude and unkind, especially when you need something to be repaired. The quality of meals has been going downhill. Now, they serve only two meals each day, and to get those, you have to ring room service either before 11:00 am or 4:00 pm. The thing is, nobody picks up the calls. My strongest piece of advice would be to steer clear of this place.
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Mark G
"Clean but Not Ideal"
I visited this place, and it was okay. The cleanliness stood out, but it didn't meet our needs.
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anonymous
"Terrible Experience and Unhelpful Staff at Villa Pueblo"
My experience at Villa Pueblo was quite terrible. Barely three weeks after I moved in, my apartment got flooded with about an inch of water. Despite reporting this three times, it took three days for someone to come up and clean up the water. One time, I fallen from my wheelchair and when the staff came, I asked for assistance but was told that it wasn't the employee's responsibility, so I had to call 911 for aid. The bathrooms are super small and are not suitable for those in wheelchairs. In another incident, I had a fall and pulled the emergency string for assistance, but no one came for ages. The place isn't welcoming at all. I wouldn't encourage anyone looking for a rest home to consider them.
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Anonymous
"Expensive for value, okay for rich."
This place costs a lot for what you get. Depends on money.
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Anonymous
"Great facility, but not suitable for my mother-in-law"
We really liked our tour. I thought this place was great and had a lot to offer. However, my mother-in-law felt it might be too confusing for her to navigate. She didn't seem to like that it was a tall building with several floors.
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Sharon Butcher
"Great Start at Welbrook"
My wife and I recently moved her mother to Welbrook’s Memory Care. This was our first time placing a loved one in a facility, so the search and admission process were emotional and time-consuming. Mom has only been at Welbrook for a week, but we already feel we chose the right place. From our first tour through the entire assessment process, the staff were helpful and answered all our questions. We’re very impressed with the care and attention Mom is receiving. They’re paying special attention to her needs.
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Susan Williams
"Amazing place for my mom's happiness and friendships!"
My mother lives at Villa Pueblo, and she loves it! She has made many great friends and enjoys all the activities. The dining room is beautiful, with lots of tasty food options. We’ve eaten there, and the chicken fried steak and chocolate pie are favorites! She also has a beauty shop and goes shopping a few times a week, which she really enjoys. We celebrated her 90th birthday in the penthouse, and the staff helped us make it special. It’s wonderful to see her so happy and excited every day!
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Anonymous
"Great staff, budget-friendly, not our fit"
I have no complaints about our tour of this community for my loved one. The staff were on time and answered all my questions in detail. I liked the different apartments and their budget-friendly prices. It just wasn't the right fit for us in the end.
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Anonymous
"Best assisted living community I’ve ever visited!"
I have toured many different communities, and this one was the nicest of all. The property was beautiful inside and out, with a great floor plan that was wide open and easy for residents to get around. My uncle wasn’t ready to move yet, but I would definitely recommend this place to anyone.
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Anonymous
"A Great Place to Live"
We really enjoy living here. The people who work here are excellent. They take good care of my needs. The place is super clean, both inside and out. They offer fun trips and activities. The food is good, and there's lots of variety. This place is really nice, and we'd suggest it to other families. It's worth the cost.
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Anonymous
"Clean and Friendly Assisted Living with Daily Activities and Beautician!"
This place was really clean when we went to check it out. The folks we talked to were super nice. They've got stuff to do every day, and there's even a beautician there.
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Anonymous
"Lots of Fun Activities"
They have lots of activities here. I've joined a few with my mom. We got to hear a singer perform, which was fun. We also ate here, and the food is pretty good. The place is clean, and the staff are really respectful and kind. My mom is doing great and loves it here.
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Anonymous
"Great staff and food at Villa Pueblo Senior Living!"
The staff at Villa Pueblo Senior Living Community are really good. The food is tasty, and there are many choices. The community is clean and well taken care of. They are currently updating the community. I would recommend this place!
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Anonymous
"Highly Recommend This Assisted Living Community!"
The community is great, even with some construction to make things better, like the dining hall. The wait staff and front desk staff are really helpful. My grandma has joined in on movie nights, picnics, and even gone out to dinner. I’ve tried the food, and it’s good with lots of choices.
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Anonymous
"Enjoyable Stay with Lots of Activities"
This place is really nice. The people are friendly and there are lots of fun things for my loved one to do. The apartments are nice, and it looks like they're fixing things up. Overall, it's been a good experience.
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Anonymous
"Villa Pueblo Assisted Living Review"
My parents love Villa Pueblo Senior Living! The place is older, so it's not super convenient, but they're fixing it up. Dealing with them makes me happy. The staff helps us a lot. I'm just glad my parents are safe and happy. This place rocks!
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Anonymous
"Amazing Staff and Clean Facilities"
The staff here is amazing. They're super friendly and always ready to help. The building is really clean, and the meals are tasty. Plus, it's easy to get around. I'd definitely recommend this place
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Anonymous
"Engaging Activities Keep Seniors Happy at Villa Pueblo"
I'm super glad my mom's at Villa Pueblo Senior Living Community. They're great at getting her and the others doing fun stuff.
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Anonymous
"Nice place, overall"
Overall, our experience with Villa Pueblo has been pretty good. While we encountered a few issues during our loved ones’ move-in process, the staff handled everything well. The facility is clean, well-kept, and the staff are friendly. I’d recommend them to anyone considering senior living in the area!
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