Assisted Living Facilities

Benchmark Senior Living at Ridgefield Crossings

4.5/5.00 - based on 54 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 11 months ago

"Family Concerned About Assisted Living's Affordability Promise"

It's an okay place with good intentions. The staff tries hard but could use more support. We chose it because of the sales pitch and cost, but now we're unsure about future affordability.

4/5.00 Published 2 years ago

"Assisted Living Facility Shows Strong Community Outreach and Increasing Staff Improvement"

The assisted living facility has strong community outreach. Some staff members have not met expectations, but improvements are underway. Key staff transitions have occurred, including a new Food Service Director. These changes bring hope for improvement. Residents have access to numerous activities.

4/5.00 Published 2 years ago

"Nice Community, Not the Right Fit"

The community is really nice, and the staff is excellent. Unfortunately, it wasn't the right fit for my loved one.

3/5.00 Published 2 years ago

"Assisted Living Facility Falls Short on Promises and Social Interaction"

They said fancy things would happen, but they didn't. No Yale folks, no fun groups. My family member wanted friends, but there were none. They said a lot but didn't do it. The head nurse was nice. Some staff and helpers were good too. Food was okay. We were charged too much for what we got.

4/5.00 Published 3 years ago

"Assisted Living with Varied Abilities, Room for Improvement in Orientation"

We picked Benchmark because they offer both assisted and independent living, so there's a mix of people with different abilities. My dad got a spacious studio apartment which he loves. The orientation program wasn't explained clearly, though, so they could improve that to make transitions easier for residents and families. Overall, I'd recommend it to other families looking for similar options.

4/5.00 Published 3 years ago

"Friendly Staff and Informative Tour"

We took a virtual tour of this place, and the staff was super nice and helpful. They made sure to answer all our questions.

4/5.00 Published 6 years ago

"Friendly Staff, Excellent Food, Quirky Rooms"

Wow, the food here is excellent! The staff and residents are super friendly. But, I have to say, the layout of the one-bedroom rooms is a bit strange. On the bright side, the associates are always available and the place is well-staffed.

4/5.00 Published 7 years ago

"Convenient, But Too Far"

We visited Benchmark when searching for a home for my relative. I really liked it, but the room they offered was too far down a long hallway for my relative. He didn't like the distance, so we kept looking for a better place.

4.5/5.00 Published 7 years ago

"I toured this community and liked it"

I toured this place and it was really nice. The staff was super friendly and answered all my questions. The rooms were a good size. It felt a bit big and I thought it might be too much for my mom. I had lunch there and the food was tasty.

5/5.00 Published 7 years ago

"Great care and activities for mom!"

I talked to the staff about the care for my mom. They shared a great list of activities, and the menu looked good. I learned that she could join in the activities. They even have small trips outside the community. We recommend families visit this place to see if it fits their loved one's needs.

5/5.00 Published 7 years ago

"Wonderful Staff and Community"

This place is great, and my dad is doing really well since he moved here. I'm happy with everything they've done for us. He's safe and in good hands. The staff is very kind and always helpful. My dad only has good things to say about them. When I visit, his room and the whole place are nice and clean. The meals are good, and there are activities for the residents. It's been a positive experience for us, and I would recommend it.

5/5.00 Published 7 years ago

"Great Care and Friendly Staff!"

This place is awesome at taking care of my loved one! The staff is super friendly and always tries to meet their needs. Even though they’re doing some renovations, it’s still really clean and well-kept. Overall, I’m really happy with it!

5/5.00 Published 7 years ago

"Great care and respect for Mom!"

My mom is a smart, active person who loves her independence. The staff treats her with respect and kindness. She can keep her independence while feeling safe and cared for.

3/5.00 Published 8 years ago

"Good Spot, Friendly Staff, Busy Residents"

The Benchmark senior home at Ridgefield Crossings was a pretty good spot. It was mostly neat and looked after well. The workers were nice and helpful, answered everything I asked. The people living there seemed busy with all the stuff they could do. If we need to, we'd think about Benchmark for my family member to live in.

5/5.00 Published 8 years ago

"Caring Staff Who Go Above and Beyond"

The staff at Ridgefield Crossing work really hard to help my mom. They always listen to what we need and care about our concerns. They go above and beyond for health and social needs. I highly recommend "The Crossing" as a new home for your loved ones.

4.5/5.00 Published 8 years ago

"Ridgefield Crossings an Excellent Choice"

It's quite an adjustment, but my parents are impressed with the staff and happy with the amenities. Over time, they're getting more comfortable with this new lifestyle. My siblings and I visited several senior communities nearby, and while most were impressive, Ridgefield Crossings stood out. There's a unique vibe here a greater sense of vitality. It's hard to pinpoint why, but it's likely a combination of the residents and staff.

5/5.00 Published 9 years ago

"Caring Staff Made a Positive Difference!"

I had a really good experience here. The staff was very caring and took great care of the residents.

4/5.00 Published 9 years ago

"Attractive but Pricey"

I visited this place when I was exploring care options for a family member. It looked really nice, clean, and the staff I met were friendly and professional. But, it was also quite pricey. In the end, we chose a different community, but I would have thought about this one for my loved one.

5/5.00 Published 9 years ago

"Lovely facility, great care, but too expensive"

Benchmark Senior Living is a really nice place overall. The building is beautiful, clean, and well taken care of, and the staff is friendly and attentive. They've done a great job taking care of my loved one. The only downside is that it is very expensive, which makes it hard for us to keep it as a long-term option.

4/5.00 Published 9 years ago

"Nice place, worth a visit"

We toured this community while looking for care options for a loved one. Benchmark at Ridgefield Crossings seemed like a pretty good place overall. The staff we met were friendly, and the facility was well kept and clean. We found some other options that we thought would be a better fit for Dad, but I would still recommend checking this place out!

5/5.00 Published 9 years ago

"Excellent community with great staff!"

The Benchmark Senior Living at Ridgefield Crossing is excellent. Everyone has been great, and we are very happy with this community. We’ve had a wonderful experience here, and I would highly recommend this place.

5/5.00 Published 9 years ago

"Great support for a positive lifestyle change!"

The staff at RC is always polite, helpful, and friendly. This support is really important when you’re making big changes, like moving to a new home and lifestyle. First impressions matter, and RC does an amazing job at making them great. I’m really happy my loved one has friends her age to spend time with instead of being alone.

5/5.00 Published 9 years ago

"Feeling At Home In No Time"

I've been here just a month, but they have met all my needs.

5/5.00 Published 9 years ago

"Great place for different care needs!"

I visited this place while searching for options. I liked that they could handle the medical issues related to diabetes. They could also accommodate both my family members—one who needed assisted living and another who is more independent.

5/5.00 Published 10 years ago

"Great place with friendly staff!"

Ridgefield Crossings has been great! The staff are super friendly and helpful. They've really made an effort to help him get comfortable and settled in. The place is nice, clean, and well-kept.

5/5.00 Published 10 years ago

"So far, so good!"

My parents haven’t moved in yet, but they already have an apartment. Ridgefield Crossings has been super helpful and is making the move really easy for them. The staff we’ve met have been friendly and helpful. If things keep going this well, I’ll keep giving them 5 stars.

5/5.00 Published 10 years ago

"Wonderful place for my mom"

From beginning to end, this was a great experience. We felt very supported without any pressure. Everything was clear, and they understood how hard this is for most families. I can’t say enough good things about them. My mom is very happy there, and that’s the best part.

5/5.00 Published 10 years ago

"Best decision for Mom at Ridgefield Crossings!"

I was nervous about moving my mom in at 83 after she had lived alone for years, but it turned out to be the best decision I made. She loves it here, has made friends, and enjoys socializing. The staff are all wonderful, and the residents are well taken care of. The place is very clean and beautiful!

4/5.00 Published 10 years ago

"Warm and Friendly Assisted Living: A Supportive Environment"

Ridgefield Crossings is really nice. They're friendly to both families and residents. My dad is usually quiet, but they try hard to make him comfortable and go at his own speed. Like any new place, we all have things to learn. But the staff listens when we suggest something, and they're really good at fixing little problems in the first month. I'm still impressed after almost two months.

2/5.00 Published 11 years ago

"Overpriced Care Facility Lacks Adequate Attention to Residents' Needs"

When I first visited this living facility, I was pretty impressed. The building was neat, shining, and everyone was really nice and eager to assist. However, not long after moving in, I started noticing a lot of problems. The staff often seems to avoid giving the extra care that our elderly people need! They overlook important needs and only do the routine things they have to do! The way they handle laundry here is also a huge mess. People's clothing, shoes, beddings, and other personal belongings often go missing or get stolen. With all these issues, the cost for staying at this place is just too much for what they offer! To say I'm disappointed would be an understatement!

5/5.00 Published 11 years ago

"Super clean, honest, great care for Alzheimer's patients!"

The place is super clean, and the staff is really friendly—maybe too friendly for me. When I did my research, their pricing was fair for this area. They have lots of activities, and we’re using the Alzheimer’s care. What sold me was the honesty and variety of services. Other places felt like they weren’t upfront. The staff seems wonderful, and the facility is really well taken care of!

4/5.00 Published 11 years ago

"Mixed Experience at Assisted Living Facility"

My mom's a handful, but things are okay here. The place looks nice and has enough people working. They have tons of things to do, but Mom doesn't join in. Picked it for location and how it looks. Sometimes, they forget to pass along messages between staff.

5/5.00 Published 11 years ago

"Beautiful Atmosphere and Caring Staff!"

I love that the place has a beautiful atmosphere and that the staff really cares. They’re amazing! My mom has her little quirks, and they do a great job accommodating her, which is lovely. The care services are very good, but sometimes a few aides don’t do as much as others. But besides those couple of people, everyone is fantastic. The activities are great, too! My mom doesn’t really participate, but that’s just her and her current situation. She can’t really join in, but there always seem to be things happening. They are also always ready to take her to doctor’s appointments, which is important.

5/5.00 Published 11 years ago

"Amazing Staff and Great Amenities!"

I give this place a 5+ and a 5++ for the staff! It’s really a great place. My brother couldn’t be happier. We love the cleanliness and the warmth of the staff. From the administrative staff to the servers in the dining area, everyone is great. We also like that it’s a very open place. Family is welcome to come anytime, and that’s wonderful. The staff is very stable, and I like the amenities. There’s always coffee and fresh lemon water available for you to help yourself. They have a wonderful library and great activities. Maybe they need to work with the dining room chef because people aren’t always happy with the selection. The quality of the food is good, but the options could be more diverse.

4/5.00 Published 11 years ago

"Fine"

My mom's been there for about 10 days, and I think it's okay so far.

4/5.00 Published 11 years ago

"Lovely facility, caring staff, some downsides."

Lovely place. The program director knew all the patients by name, and they seemed to respond well to her. The staff was very welcoming and happy to share information with us. One downside was that most of the patients were in advanced stages, so there wasn't much interaction between them even though they were in the same room. There weren't many staff around, but there was an outing today, so that might be why. It's very expensive, and there's a lease with a 30-day notice clause (15 days if the patient passes away). Rent is still due even if there is a hospitalization. The staff ratio is 1:7 during the day and 1:14 at night. Great dining options with visual choices and color schemes that help with depth perception. Nice menu choices. Will follow up for a physician list as she will need her own.

3/5.00 Published 12 years ago

"Apartments Packed Closely, Lack Privacy and Scenery"

The apartments all seem to be crammed close together. It doesn't offer much privacy and doesn't let you enjoy the scenery.

3/5.00 Published 12 years ago

""Welcoming Yet Overwhelmingly Big Assisted Living Facility""

It's pleasant, but it's quite big

4/5.00 Published 12 years ago

"Nice Facility with Quick Response and Affordable Aid Program"

This is a very nice place set far back from the road. It has about 100 residents and feels less homey. The apartments have one bedroom and a connected living room. The kitchenette can have a stove. It’s 30 minutes away and has a 5-minute response time. They offer a reduced fee aid program for residents in financial need, but there is a 2 to 3-year wait.

4/5.00 Published 12 years ago

"Inviting atmosphere, spacious accommodation; excellent service and friendliness!"

This place feels really nice and friendly. The rooms are better than other places I've seen, they have more space.

Benchmark Senior Living at Ridgefield Crossings

Address
640 Danbury Road
Ridgefield, CT - 06877

Website

Email

Telephone
(203) 431-2255

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