Benchmark Senior Living at Split Rock
Francis
"Assisted Living Facility Receives High Praise from Satisfied Resident"
The staff at this place were really good. The building was so nice. They communicated really well. Cleaning was also really good. I think others would like this place too.
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Leeann, M
"Great Care and Companionship for Our 90-Year-Old Mom"
We found the perfect home and care for our 90-year-old Mom. She's always been independent but as she got older, she became more alone in the house she's lived in for over 50 years, almost 30 of them alone. Now, she lives with new friends right outside her door. She has company at every meal and enjoys food that she likes, prepared for her. Her hair is done weekly. She joins an exercise class daily and shares her skills with others in various activities. The staff is caring; she considers many of them friends too. Even though she's adjusting to this big change, she appreciates that many things are better and easier for her now. We're looking forward to the day when she thinks less about what she left behind and fully enjoys the blessings of her new home.
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Laura
"Helpful, attentive staff; recommended for families."
The staff were helpful, attentive, and welcoming. Recommended for families.
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anonymous
"Lack of Staffing Leads to Subpar Care at Benchmark"
Benchmark doesn't have enough workers. When we told them about problems, I think they tried to help, but they couldn't fix the staffing issue fast. Maybe they don't pay enough or workers leave because there aren't enough people. I'm not sure. We moved our family member out of Benchmark because there weren't enough workers. The care she got wasn't good, and we had a few bad experiences there.
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cj
"Improved Communication and Care in Assisted Living Facility"
This assisted living facility could be more clear, especially for extended family who want to talk to staff or their loved ones, especially during Covid outbreaks. They also need to manage clothing and personal items better. But the care and attention to patients is excellent.
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Anonymous
"Facility Tour Feedback"
I visited this place, and it was alright. I didn't really like how it looked. It seemed too much like a hospital, which wasn't what we wanted.
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anonymous
"Depressing Atmosphere"
Discovered at Benchmark Senior Living at Split Rock. I thought Benchmark Senior Living at Split Rock was really sad on the inside.
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anonymous
"Great place, but multi-floor layout wasn't ideal for us"
Our visit to Benchmark Split Rock was good. The place looked really nice, and the staff was friendly. However, since the facility has more than one floor, it wasn’t a great fit for us because our loved one has trouble moving around. If you’re more active and need less help, it could be a great option.
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Anonymous
"Great community with caring staff and activities!"
I am very happy with everything this community has done for my loved one since she moved into her new apartment. The meals are balanced and have many healthy options. They also offer a great activity program for the residents. The nursing team has done an excellent job keeping me updated on my mother’s progress and any changes
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Anonymous
"Simply fantastic!"
We're really happy with this place and the staff. They've done an awesome job helping my family member adjust. Maryann is amazing. The community is always tidy, and my loved one enjoys the food during meals.
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Anonymous
"A Great Place, But Not the Right Fit for Mom"
I really enjoyed visiting this community, and the staff were super friendly. During the tour, my mom felt it wasn’t the right match for her. They provided all the information we needed to help us decide. Nothing was wrong with the tour at all!
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Anonymous
"Mom Thrives at Benchmark Senior Living!"
I recommend this place because the staff is caring and loving. They know the clients well, even though there might not be enough night staff yet. The restaurant atmosphere is wonderful, and the food is delicious. The activities, like music programs and movies, are enjoyable. My mother loves playing Bingo there.
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Anonymous
"Seemed like a nice place!"
We visited this community while exploring care choices for a family member. I thought Benchmark at Split Rock was a pretty good place overall. The staff I met were friendly, and the facility was clean and well-maintained. However, my dad is quite social, and we were hoping for a place with more male residents. Still, overall, this was one of the better options we saw, and definitely worth considering if you’re looking in the area!
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Anonymous
"New, state-of-the-art facility, great staff, needs easier access"
The facility is brand new, and everything is state-of-the-art, like a five-star hotel. They provide everything needed, with RNs on duty 24/7 and a doctor on staff. They even bring my mom down for meals and handle her laundry. The staff is very attentive—if I have any concerns about my mom, they make sure she gets to activities. Since it's a new place, they haven’t figured out a system for people coming and going yet. The doors are locked after 8 PM, and a staff member has to let you in or out. A key would be more convenient, as sometimes you have to wait.
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Loved one
"Friendly staff, clean place, and a positive atmosphere!"
Benchmark Senior Living is doing a fantastic job! The place looks great, is always clean, and the residents get excellent care. The staff is super friendly, and there’s a really positive vibe throughout the community. They make an effort to know each resident personally, creating a family-friendly atmosphere!
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