Assisted Living Facilities

The Village at Buckland Court

3.9/5.00 - based on 46 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 9 months ago

"Mixed Feelings About Assisted Living"

I’d suggest this place if you need a lot of help with your body or mind. But it’s not for living on your own. He went to another facility, and we’re happier there.

1/5.00 Published 11 months ago

"Assisted Living Facility Fails to Meet Standard Expectations"

If you're hunting for an assisted living spot that's always late providing medical aid, constantly breaking their own COVID rules, and luring seniors in with low costs only to spike it by a lot each month, then this place is just right for you. The staff here are so short-handed that they just breeze into rooms to turn off emergency signals without properly helping, only to dart off again to make it seem like they're being efficient. Surprisingly, this place has managed a 6.8 rating, but to me, this score is too generous.

4/5.00 Published 1 year ago

"Great Assisted Living Choice!"

My mom lives at The Village at Buckland Court. The people at the front desk are really good! They let us use a different door when we moved in. This place has fun activities and yummy food. The cleaning and laundry staff do their job well and stick to a schedule, which is nice! If someone has Covid, the staff follow a careful process. The nurses might be a bit slow to respond, but it’s usually not urgent stuff. Overall, I’d recommend this place to others.

1/5.00 Published 1 year ago

"Dishonest Buckland Court Assisted Living Facility Disappoints"

We had a terrible time with Buckland court. They kept feeding us lies, and they weren't happy when we noticed. We only kept my folks there for a month before moving them out. We even reported it to the elderly support agency in Connecticut and the attorney general, and got in touch with Buckland court's main office.

3/5.00 Published 1 year ago

"Good care, pricey; need more activities and staff training."

Chose for location and services, good care but pricey, lacking activities.

1/5.00 Published 2 years ago

"Avoid The Village: Sales Pitch Exceeds Reality"

My grandma briefly moved to The Village, an assisted living facility I'd heard great things about. The salesperson was quite persuasive, making this place sound amazing. Other people whose grandparents lived here gave it good reviews. Online rankings were higher than other places, and they even had a sign praising their top-notch memory care program. I was excited to have my grandma move in. But everything changed when she settled into her room. There were no fun activities throughout her stay. The staff was not good at communication and couldn't even answer basic questions about the facility's daily routine. Honestly, keep away from this place.

4/5.00 Published 2 years ago

"Friendly Staff and Modern Facility"

Our family took an in-person tour, and the facility looked very nice and modern. The staff members we met with were friendly, informative, and thorough.

1/5.00 Published 2 years ago

" "Buckland Court Neglects Residents and Misleads Families""

Everything at Buckland Court Village was awful. They didn't feed my mom and left her hungry, and the people in charge fibbed about stuff that went wrong. We saw other old folks not getting the help they needed. I would never let anyone I care about stay here. We told the state of CT what was going on and even wrote to the big bosses at the top. Nothing changed. We're really let down by the whole thing.

4/5.00 Published 2 years ago

"Mixed Feelings About The Village at Buckland Court"

Our visit to The Village at Buckland Court was alright. The staff were really nice. Overall, it was good, but the rooms weren't big enough. Also, our family member liked another place better.

4/5.00 Published 2 years ago

"Good setup but not for wheelchairs"

I visited this community and liked the setup, even though it seemed a bit old. It had a nice vibe. I liked how they kept the memory care residents safe by having a separate area for them. The rooms didn't seem great for handicapped people, especially for wheelchairs, probably because of the age of the place. I didn't have any major complaints, but it just wasn't right for my loved one.

4.5/5.00 Published 3 years ago

"Great activities and support for special occasions and appointments"

Even though my loved one doesn't join in on all the activities, there are a lot of options to choose from. They offer things like movies, shakes, and lemonade on the patios. They’re also really good at helping with transportation to doctor appointments and other personal trips. They even made sure to stay with my loved one so they could attend my wedding.

4/5.00 Published 3 years ago

"Welcoming small community, activities engage residents; communication with staff can improve."

This assisted living place is small. They do activities and involve residents. Staff could communicate better with me. My loved one likes it there. I would suggest it to others based on my experience.

2/5.00 Published 3 years ago

"Disappointing Experience at Assisted Living Facility"

The place looked good, but we weren't happy with everything else. When we visited, they made my family member quarantine for two weeks.

4/5.00 Published 6 years ago

"Cozy Home Away from Home"

This place is really nice. It feels comfortable and welcoming.

4/5.00 Published 7 years ago

"Check out this friendly and clean community with fun activities!"

I met nice and smart folks here. Place looked tidy. They offer activities and a game room.

4/5.00 Published 7 years ago

"Pleasant Tour, Kind Staff"

I had a really nice tour of this community. It's a pleasant place. Everything I saw looked well taken care of and clean. The staff was friendly, answered all my questions, and provided helpful information. Overall, it was a positive experience, and everyone was very kind to my family and me.

3.5/5.00 Published 7 years ago

"Pricey Renovated Community Offers Pet-Friendly Atmosphere and Daily Activities"

During our visit, the place was getting fixed up, which was cool. Inside looked good, and the folks we talked to were friendly. They have stuff to do every day, and you can bring your pets. But, sadly, it was too expensive for us.

4/5.00 Published 8 years ago

"“Not Much Happening!”"

The tour was nice, and the person who showed me around was really helpful and knew their stuff. But I didn’t see any residents doing anything. The staff seemed friendly, though.

4/5.00 Published 8 years ago

"No Complaints Here!"

The staff here is the best part of this community. The activities are good enough, and my mom enjoys them. The food is tasty, and they even call the dining area the restaurant. Plus, the whole place is always clean. I don't have any complaints.

4/5.00 Published 8 years ago

"Welcoming Community with Friendly Staff"

I had a nice visit to this place. Everything was good. Everyone was really nice and friendly. I would have been okay with my husband living here. The place looked really nice. It seemed like everything was kept up well. The people working there were really nice and polite. Overall, it's a nice place with friendly people.

5/5.00 Published 8 years ago

"Attentive and Caring Staff!!"

Their staff is wonderful and always keeps me updated about everything that happens. I would definitely recommend this place—they go above and beyond to meet my loved one's care needs. The meals are healthy and tasty—I couldn't ask for more. They also offer activities on-site for the residents.

4/5.00 Published 8 years ago

"My Tour of This Community Went Well"

This community is nice, and my tour went well. The community looks well-kept and pleasant. The staff I met were friendly and answered my questions informatively. Overall, it's a good community with friendly people.

4/5.00 Published 8 years ago

"Satisfied with Friend's New Home"

My friend is doing really good at this place. Everything is good and I'm happy. The place looks nice, everything is taken care of well. The people who work here are nice and take good care of her. Overall, she's in good hands and I would tell others to check out this place.

5/5.00 Published 8 years ago

"Top marks for everything, couldn’t be happier"

Our experience with The Village at Buckland Court has been amazing. I’d give them top marks for everything. They really went above and beyond. We were in a tough, time-sensitive situation when we came to them, and they helped us quickly and guided us through the whole process. It’s a nice-looking place, and they take great care of the residents. We couldn’t be happier with our choice.

5/5.00 Published 8 years ago

"A Great Place for Care and Comfort"

My mom has been living at The Village for a while now, and it's been a great experience. She really enjoys all the attention from the staff, and even though she doesn't join in on many activities, there are plenty available if she wants to. The staff are warm, friendly, and always helpful! Overall, we’re very happy with the community and the care she gets. I would definitely recommend it.

4.5/5.00 Published 8 years ago

"Friendly Staff and Active Residents at the Village"

My mom loves the Village because she's made friends and stays active. The staff is friendly and helpful, but I'm still figuring out who's who.

4/5.00 Published 8 years ago

"Safe & Happy"

My mom has lived at The Village at Buckland Court for almost 9 months. The staff is really good and seems to care about the residents. The food is great, with good quality and variety. They offer a nice mix of activities, and the staff tries hard to involve the residents. Overall, I think The Village is a safe and happy place for my mom, and I highly recommend it.

5/5.00 Published 9 years ago

"Very happy with the Villages!"

We are really happy with everything at the Villages. I would rate them as excellent overall.

5/5.00 Published 9 years ago

"Wonderful place with exceptional care!"

We’re really happy with how everything is going at The Village at Buckland Court. The staff is friendly and professional, and I believe the nursing care they provide is excellent! The facility is well-maintained and clean, and they truly take great care of the residents.

5/5.00 Published 9 years ago

"5-Star Care and Cleanliness"

I give this place 5 stars. The Village at Buckland Court is really nice. We’re very happy with it. It’s super clean. Everyone is friendly and kind. The staff is quick to help. They take great care of my loved one.

5/5.00 Published 9 years ago

"The Village at Buckland Court is amazing"

We love The Village at Buckland Court. The staff are super friendly, professional, and always helpful. The place is amazing.

5/5.00 Published 9 years ago

"Easy Move-In and Great Review Process"

The review process was great, and moving in was super smooth.

1/5.00 Published 10 years ago

"Scary News About Village Worker After Disappointing Visit"

We rolled up right for our 6:15PM Monday meet-up with Lorrie Funk, but we found out that Lorrie doesn't even work on Mondays. The workers seemed frantic & a bit mixed up. We ended up chatting with Doug Murphy, their big boss. Doug was pretty up-front with us – when we mentioned my Mom's money troubles, he said that the Village at Buckland Court was way above our budget. He gave us some sound advice on what to sniff out next. We thanked him for being straight-up & not leading us on a pointless tour of a place my Mom wouldn't see. Later that night, while watching the 11PM news, we saw a piece about a care home worker. The worker was from Village at Buckland Court! Even if my Mom did have the funds, this would be the last place I'd think of for her!

2.5/5.00 Published 10 years ago

"Facility's Low Nursing Staff Prompts Concern & Forced Family Exit"

This assisted living facility has a great environment that's neat and tidy. Whenever I needed help, Doug was always on the scene ready to assist. The majority of the serving staff were sweetheart as well. My main issue, however, was with the nursing department. They are in charge of around 120 residents at any given moment, but between the hours of 11pm and 7am, there are only two aides handling everything. We had no choice but to move our relative somewhere else because of this staffing issue. One day, our relative went from being able to walk unaided to needing help and nobody thought to immediately dial 911. After two more similar instances, we had to relocate our loved one. I was under the impression that this facility presided over seniors who needed slight to comprehensive care, but sadly, they did not fulfill their end.

4.5/5.00 Published 11 years ago

"Friendly Staff and Nice Atmosphere"

I thought it was a really nice place, and the staff is great. Sometimes she's too picky and can be a bit mean. Overall, they're a very nice place.

2/5.00 Published 11 years ago

"Issue at Hand: High Noise Level at Assisted Living Facility"

The problem is the high noise levels. We told the management how important quiet is when we signed up because my mom's hearing is really good even though she can't see well. There are some days when it's pretty quiet, but sometimes around 3 or 4 in the morning, the person in the room above us blares their radio and wakes my mom up. The nurses just say that the person can listen to their radio, basically saying the other residents can't sleep in peace. There are also some weirdnesses here and there. The staff have been helpful in warning my mom about alarms and the fire drill because those are super loud for her. The food is tasty and the waitstaff is great. There's a ton of activities, but my mom is pretty independent and she can't really enjoy things like movies and music because they play them too loud. A good amount of the staff try their best to keep things quiet but it just doesn't work most of the time.

5/5.00 Published 11 years ago

"Thoughts on The Village at Buckland Court"

Excellent. When judging a facility, look at the staff first, then the building.

4/5.00 Published 11 years ago

"Very nice facility and good location, but might be confusing."

Nice place, convenient location. Large size might be confusing initially.

4/5.00 Published 12 years ago

"Clean, Bright, Felt New. Staff Knowledgeable."

The place was clean, bright, and felt new. The staff knew their stuff, and it was quiet during my visit. The activities schedule was okay, and the menu items seemed fine. Plus, it's conveniently located up the street from Unity.

The Village at Buckland Court

Address
432 Buckland Road
South Windsor, CT - 06074

Website

Email

Telephone
(860) 644-7366

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