State Street Assisted Living
Anonymous
"Friendly Staff and Great Experience"
Our family really appreciates the friendly and fantastic staff at State Street Assisted Living. Based on our experience so far, we'd recommend this community to other families seeking a place for their loved ones.
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Anonymous
"Money-Minded Management, Misleading Sales Tactics: Our Unpleasant Experience"
We sadly didn't enjoy our time with them. They just care about making money. They don't show any care for their residents or their families at all. In our view, the management was too focused on getting more money. The person who sold us on the place would say one thing, but the reality was much different. I also know 2 other people who lived there and they and their families appear to be satisfied with it. However, this was just how it was for us.
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RP
"Positive appearance, unmet promises, friendly staff."
Overall, it's been good. Nice place, friendly staff, promises unfulfilled.
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L O
"Decent Facility, But Far and Cramped"
This place wasn’t my top pick. It’s pretty far away, and the room’s kinda tiny too.
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Nicholas Trincia
"Assisted Living Community Navigates COVID Challenges Admirably"
I'd suggest this place to friends. Overall, they're doing well. The food quality dipped due to COVID, but they're serving residents in their rooms. The community is giving their best during these times.
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Cathy
"Don't Send Loved Ones to This Disorganized Facility"
This place is a real mess. Can't figure out how to handle medicines. People living there don't usually get help with things like getting dressed or taking a bath even when they keep asking. If you're a family member with a problem or question, they'll probably ignore you. People living there don't look too happy. The folks who sell you on coming make a lot of big promises, but we found out a lot of them are just not true. My advice? Don't let someone you love live there!
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Anonymous
"Beautiful Exterior, Disappointing Management. Caution Before Placing Loved Ones."
This place might look nice from the outside, but the people running it aren't doing a good job. They don't have enough staff, which causes problems. Before you decide to bring someone you care about here, make sure you check the complaints that have been made to Health and Social Services. Also, keep an eye on how they give out medication and how long residents have to wait for it. Many of the people who live here and have trouble remembering things wander around not knowing where they're supposed to be. If you're thinking about choosing this place, be careful. You might not get the care you expect for the money you're paying.
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Anonymous
"Pleasant Surprise in Dover"
Tour was great. Pleasant surprise in Dover.
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Anonymous
"Decent amenities but slightly pricey for budget-conscious families."
This place has cool clubs for seniors. Staff is nice. It's clean. But, kinda pricey.
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Anonymous
"Improving transition, good community, pleased overall"
Moving here was tough, but it's improving. Nice community, welcoming people. Good staff, cleanliness, meals, activities. Adjusting well overall.
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Anonymous
"Great Meals and Helpful Staff Make This Community Recommendable"
I'm happy with how things are going for my mom at this place. The staff sometimes have trouble communicating, but they're trying hard to fix problems and answer my questions. The meals here are really impressive, with lots of variety and delicious flavors. I would definitely suggest it to anyone interested.
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Jennifer
"Great care but room for improvement in food and setup"
Overall, I'm really happy with State Street and so is my aunt. It's been a very positive experience. I feel she’s safe and well taken care of. It would be nice to have more fresh fruit and vegetables, but otherwise, we don’t have any complaints about the food. They seemed a bit unprepared when she first arrived, and it took a while to get things like her shower schedule sorted out. They could be a bit quicker to respond.
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