Alcime Professional Care, LLC

"Tragic Neglect at Alcime Assisted Living Leads to Loss"

My sister stayed at Alcime Assisted Living in Port St Lucie, FL for one month and tragically, she passed away due to inadequate attention to her health condition. She felt unwell and instead of the care assistant calling for emergency services, she was tended to with a cup of tea and some warm blankets. This occurred at 4:15 pm. Only by 5:15 pm did I personally call an ambulance from my home. When she reached the hospital at 6:03 pm, I rushed there and found her on life support when I arrived around 7:30 pm. My sister sadly passed away at 1:30 pm the following day. If only emergency services were alerted at 4:15 pm, she could still be alive today. Additionally, she had medication with her that was supposed to be securely stored, not within a patient's reach. The care assistant stated she could not call 911 until she relayed to the owner, who neither she nor I could get a hold of at the moment—a clear display of carelessness on the owner's part for not being reachable. I would strongly advise against choosing Alcime Assisted Living of Port St Lucie, FL for a loved one's care. We entrust these facilities for the safety of our loved ones.

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