American House Fort Myers
David
"Good place with some staffing issues"
They’re very good during the week. But in the evenings and on weekends, there are fewer staff members, probably because of the economy, so it's harder to get things done. If you can actually reach someone, they do answer questions. Overall, it’s a good place for a family member. It’s a bit more expensive, but it’s very clean and well-organized.
- Useful
- Not useful
- Share
Kathleen
"Mixed Feelings About American House Fort Myers Assisted Living"
We had a pretty good time at American House Fort Myers. It was smooth for our family. The staff is friendly and helpful. My main worry is there aren't enough activities. Overall, it's been a positive experience.
- Useful
- Not useful
- Share
anonymous
"Assisted Living in Transition, Shows Promise Amidst Staff Changes"
American House is going through changes and just switched up their staff. There are a few problems they need to figure out, but we believe in them and think things will improve.
- Useful
- Not useful
- Share
CT
"Disappointing Service at Assisted Living Facility"
My first meeting with our tour guide, was great. We brought our loved one to live here, but we're not happy with the service. I've reached out many times to the finance department by email and phone, but still haven't heard back. I sent a few emails and called to talk to the Memory Care Director about my concerns for my loved one's care. But the Director has only talked to another family member. Our family is really let down and upset about how our loved one is being cared for. They really need to improve communication between the staff and families.
- Useful
- Not useful
- Share
anonymous
"Caring and Engaging Assisted Living"
American House is a great place for my active 88-year-old mom with dementia. They take good care of her, and she enjoys engaging with staff and other residents during my visits. Sometimes she joins in fun activities, while other times she relaxes in her room. I'm very pleased with our choice.
- Useful
- Not useful
- Share
anonymous
"Good tour, large facility, attentive staff."
We had a good tour at American House Fort Meyers. The only issue was its large size for my loved one. The staff followed up well after the tour.
- Useful
- Not useful
- Share
Anonymous
"Beautiful Facility Lacks Respite Care"
Nice place, not too expensive. But no respite care in Memory Care.
- Useful
- Not useful
- Share
Anonymous
"Amazing Assisted Living Facility!"
This place is great! I really loved it!
- Useful
- Not useful
- Share