Brookdale Citrus
Linda Ann Duncan
"Understaffed Assisted Living Facility"
My mom stayed at The Reserve at Citrus, the second facility she’s been in for care. Unfortunately, it was seriously understaffed during her two months there. Response time was slow, leading to falls and hospital visits. Communication was always an issue. Very disappointing.
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anonymous
"Friendly staff and great food!"
The food and activities were great, and the staff was really friendly.
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AJM
"Great Care at Brookdale with a Friendly, Relaxed Atmosphere"
My father-in-law adjusted to Brookdale better than we hoped. The staff is friendly and seems caring. It’s not a fancy place, but it’s well-kept and has a calm, welcoming vibe.
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Ed Stack
"Friendly staff, caring service, and a helpful handyman."
My mother has settled in really well since she arrived. The staff is very friendly and cares about all the residents. There's also a great handyman who helps everyone and is fun to be around.
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Susan Hohn
"Great care and comfort for Alzheimer’s and hospice care"
My mom lived at Colorado Assisted Living for over 5 years. They helped us through every stage, from stage 3 Alzheimer's to hospice care. She felt at home in their cozy, small setting. I was really grateful to find this place.
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Susan Hohn
"Comforting Care and Cozy Environment for My Mom"
My mom lived at Colorado Assisted Living for over 5 years. They helped me care for her from stage 3 Alzheimer's to hospice care. She felt at home in their small, cozy environment. I’m really grateful I found this place.
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Anonymous
"Great staff and clean rooms, but location wasn't ideal."
This place could've been perfect if it wasn't by a busy road and closer to town. When I visited, everyone seemed happy, the workers were nice, and the rooms were tidy. Security was good too. Brookdale seems like a good company that knows how to take care of older folks. The memory care area was busy and well-staffed, though the food wasn't the best. But because of where it is, it didn't suit our needs.
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Anonymous
"Great Facility, Poor Location, Decent Food"
This place would've been perfect for our family member if it wasn't situated on a busy road and was closer to town. During our visit, we noticed that everyone seemed content, the employees were nice, the rooms were neat and looked after well, and overall security was great. In my opinion, Brookdale knows how to run a place for the elderly effectively. The memory care section we visited seemed well managed during meal time. Although the food wasn't the best we had come across across different facilities, the residents seemed to enjoy it. But ultimately, its location made it a no-go for us.
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Anonymous
"Great Place for Mom"
Everything is going well for my mother-in-law at Brookdale Citrus. She’s settling in nicely. The place is clean and well-maintained. The staff are friendly, caring, and attentive to her needs. They have many activities and amenities she enjoys. Bingo is her favorite, and they even had a class on using Tablets! We’ve dined there with her, and the food is excellent.
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Anonymous
"Friendly Staff and Fun Events!"
My dad recently moved into this community, and even though he's having a tough time adjusting, we're happy with the overall facility. I appreciate that families can join in some of the events happening throughout the week. It's nice to visit and encourage him to participate in activities with other residents. The staff is super friendly, and I feel good about the care they provide.
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Anonymous
"Decent visit, wrong location."
The visit was good. Staff were nice and helpful. Clean place. Good amenities. Wrong location.
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Anonymous
"Clean and Friendly Assisted Living Facility"
This is a very nice and clean place. The staff were friendly, and I was impressed with the common areas and the size of the rooms.
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Anonymous
"Senior Care at Aging Community: A Mixed Review"
We checked out this place for my mom's care. It's an old community and we didn't feel like it would be a good match for her. We recommend that other families come to visit, it might work for their loved ones.
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Anonymous
"Unsafe Location for Seniors!"
I wouldn't pick this place for my mom because it's near a highway. There's hardly any security, so anyone could wander off and end up on the freeway. The facility was okay, and the lady who showed me around was nice, even though she was short. But overall, it wasn't what I was hoping to find.
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Anonymous
"All Is Well in Memory Care"
My mom is doing really well in a friendly community. The meals and activities suit her, especially in Memory Care. The staff keeps me informed and provides sincere care.
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Anonymous
"Very happy with my mom’s move to this community"
I’m really happy with my mom’s move to this community. Everyone has been super kind and helpful. She has her good and bad days, but I feel good knowing she’s safe and well taken care of. The staff is great, and they’re getting to know her well. I really love this place and everything they’ve done for us. My mom is doing well here, and I would definitely recommend this community.
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Anonymous
"Clean and friendly, but rooms too small for preference."
I visited this community, and it was pretty nice. Everything looked clean, and the people who work there were really nice. The room they showed me was a little too small for what I like. They did answer my questions well, though. Overall, it was a good tour, but I don't think this is the place for me.
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Samantha
"Disastrous Director Falsely Reports Neglect After Removal From Facility"
The food here is average at best. The individuals in charge of medications are unpleasant and difficult. It's ridiculously pricey and the services do not match their promises. For example, they constantly confuse laundry, meaning you often find yourself with belongings from other residents. That's unacceptable. The Executive Director is a total disaster - extremely distant and disrespectful. If you remove a loved one from their facility, she falsely accuses you of abuse and neglect, prompting a visit from the Elder Care Department for an investigation. She dared to make this false report on the day I was moving my family member out and then had the gall to tell me to reach out if I ever needed help. This shows her two-faced nature. She must be ousted from this job. I'm currently discussing this spurious report with my attorney.
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Anonymous
"Director’s Attitude Could Be More Positive for Memory Care"
I went to visit her two times today. I've been the one to see her regularly. She seems good and has even made a friend. But, the lady in charge of the memory care has a bad vibe. She could be more positive when handling some problems.
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Anonymous
"Clean and friendly at Brookdale"
The staff at Brookdale Citrus are always friendly and helpful. The place is clean, fresh, and tidy every day!
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Anonymous
"Doing a Great Job"
We're happy with our experience at Brookdale Citrus. The place is clean, the staff is friendly, and the food is tasty! They're doing well. My only suggestion is that the staff could receive more thorough training, especially in assisting residents with hearing aids.
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Family Member
"Clean and Polite Staff"
We’re quite pleased with them. The place is super clean, and the staff is really polite.
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Anonymous
"Impressive Assisted Living with Social Activities"
The assisted living facility has a pleasant, calming atmosphere. There are plenty of activities to stay socially engaged, and it's easy to navigate. The director's vision is impressive.
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Loved one
"Very Happy with This Place!"
We're very happy with how things are going at Emeritus at Barrington Place! The staff are friendly, professional, and take great care of the residents. They understand the challenges of Alzheimer's and are patient and understanding. The food is amazing, and the chef deserves more recognition. The dining service is consistently great, fast, and friendly!
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Brad k
"Amazing Place for Loved Ones!"
My mom has been at this wonderful facility for almost two years, and she’s just as happy as when she first arrived. Her days are packed with fun activities, and the food is delicious and plenty. I visit at least once a week at different times, and I always see everyone smiling. The staff really cares, and it shows. You will be glad to have your loved one here!
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Anonymous
"Clean, Homey, and Friendly: Great Place!"
I really liked this place. It has clean, large private rooms and feels homey. The staff is friendly.
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Anonymous
"Bright Room and Friendly Staff Made a Great Impression"
My visit to Barrington was really interesting. The residents were celebrating Valentine’s Day with a band playing Frank Sinatra songs. I checked out the room where my dad will stay, and it was bright and clean. The staff seemed friendly and caring.
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The Hamilton family
"Warm, Friendly, and Helpful"
Everyone has been so great and helpful in getting the room ready for my husband's brother and sister-in-law. We're excited about all the activities planned for everyone living there. The place is clean, the staff is awesome, and the food is good.
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Customer
"A Cozy Assisted Living Experience"
I visited the place, and it felt cozy. The staff was friendly, and the management was easy to work with. Overall, I had a positive impression of this facility.
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