Assisted Living Facilities

Brookdale Clermont

4/5.00 - based on 40 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 8 months ago

"Mixed Experience at Madison at Clermont"

My family member lives at Madison at Clermont. The staff is friendly, but housekeeping needs improvement. The Activities Director is amazing—kind and talented!

3/5.00 Published 10 months ago

"Mixed Experience at Madison at Clermont"

My family member lives at Madison at Clermont, and it's been alright.

3/5.00 Published 1 year ago

"Mixed Experience at Assisted Living Facility"

I've faced some issues that might be my fault, but the cleaning ladies are nice. Some staff members have been unkind. Trust is lacking.

4/5.00 Published 3 years ago

"Mixed Feelings About The Madison's Renovations"

Our family got to visit The Madison in person. The lady who showed us around was really nice. However, they were renovating the front area when we walked in, which didn't feel very welcoming—it felt more like a nursing home. We did like the bigger rooms and suites with full kitchens, though.

3/5.00 Published 4 years ago

"Lacking Care and Communication: A So-So Choice"

We picked Madison at Clermont because it's close and had room when we needed it. The rooms are okay in size. But, they don't seem to pay much attention to residents. Communication with them was also a problem. Right now, I wouldn't suggest it.

4/5.00 Published 5 years ago

"Facility Aging, Friendly Staff"

I apologize, but the staff is friendly, and the facility is showing signs of age.

1.5/5.00 Published 5 years ago

"Issues Persist at Assisted Living Facility"

My mom's been here for three months, but we've had problems with care and medications due to staff changes. They promised a lot, but we're unhappy and thinking of moving her. Reviews from 2016 mentioned renovations, yet it's now June 2019, and nothing's been done! Her apartment hasn't been cleaned in three months because staff keeps quitting. The director, chef, housekeeping, and nursing staff have all left. The food isn't good, and there's no variety. If you can, find somewhere else.

2.5/5.00 Published 6 years ago

"Biggest Room Keeps Parents at Assisted Living Facility"

The review can be rewritten as: "The biggest room around was the main reason we chose this place. It's also why my parents are still staying there.

4/5.00 Published 6 years ago

"Consider This Assisted Living Facility"

This facility was nice, and it seemed like upgrades were on the way. The staff were caring and accommodating to our needs. While we were looking for a 2-bedroom, it wasn’t available here. Still, we recommend checking it out.

4/5.00 Published 6 years ago

"Caring Assisted Living: Recommended Choice with Upgrades Coming Soon"

This place was nice, and they're planning upgrades. They were really caring and accommodating to our needs. We think it's a good option for people searching. We wanted a two-bedroom for mom and stepdad, but it wasn't available. Still, we suggest giving it a look.

4/5.00 Published 6 years ago

"Cozy Assisted Living: Friendly Staff and Immaculate Environment"

When I visited this place to check it out for my family member, I thought it was really nice and tidy. It's not too big, just two floors. The people who work here are super nice and they know what they're doing.

5/5.00 Published 7 years ago

"Caring Community for Loved Ones"

I really enjoyed the tour of this community. The staff was friendly and caring, always ready to help. The place was clean, and the dining area looked nice. They have plenty of options for taking care of the residents. I definitely recommend other families check out this community for their loved ones.

4/5.00 Published 7 years ago

"Clean and Impressive Assisted Living Facility"

I recently visited this place with my mom. Everything went well. The place was clean, and the staff worked hard to keep it that way. They had cool activities and nice stuff for everyone living there. But, we decided it wasn't the right place for my mom in the end.

5/5.00 Published 7 years ago

"Warm Welcome and Excellent Care for Loved Ones"

When we walked into the lobby, we were greeted right away. The staff were friendly and made us feel at ease. I felt really confident about the care and support my loved one would get here. They take care of everything.

4/5.00 Published 7 years ago

"Friendly Staff, Needs Updates: Overall Positive Experience"

We had a nice visit to Brookdale Claremont. The folks were really nice and helpful. The place could use a bit of fixing up, though. They said they're getting ready to spruce things up.

4/5.00 Published 7 years ago

"Good choice"

We visited this place while searching for a home for my mom. It was really nice, and the staff was super friendly. But we ended up picking a different Brookdale community nearby because it was more budget-friendly due to some special deals they had.

1/5.00 Published 7 years ago

"Friendly Staff But Overpriced and Dated With Poor Food"

This place definitely needs refurbishing from top to bottom, it's ancient! The food also isn't that great. On the bright side, the staff is friendly. However, it's costlier than other similar places around.

4/5.00 Published 8 years ago

"Clean and Friendly Assisted Living; Not Right for My Dad"

I visited this place with my dad. It was nice. Everyone was friendly. It looked clean. But, it wasn't right for my dad.

4/5.00 Published 8 years ago

"A Caring Community"

This community is nice. The staff takes good care of my mother and her needs. The place looks good, and they do a good job with cleanliness. They also have activities for the residents, and I feel she’s safe here. I recommend this community—it’s a nice place.

5/5.00 Published 8 years ago

"Brookdale Clermont truly cares for their residents and families."

The team at Brookdale Clermont is amazing! They truly care about their residents. Ashley, in particular, was fantastic and really helped my dad transition into Brookdale.

4/5.00 Published 8 years ago

"Great staff, good facility."

Staff at this assisted living facility knows each of their 70+ residents and works hard to meet their needs. The community space is a bit small, but they use it efficiently. The individual rooms don't have central air, but the space air conditioners do a good job, even though they're noisy. The dining facility and food services are very nice, and table partners are thoughtfully assigned to match personalities.

4.5/5.00 Published 8 years ago

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In May 2016, while I was at my mom’s home near Pittsburgh, PA, I filled out some info online for A Place for Mom service in Florida. Right after I submitted the info, I got a call from a rep. I told them I wanted to move my 90-year-old mom with dementia from Pittsburgh to near my home in Florida. I also mentioned some family issues between my mom and sister. After that, I talked to one of the staff from A Place for Mom. Once my mom moved to Florida, she helped me a lot with finding a senior home for her. She was amazing and super helpful throughout the whole process. I couldn’t have done it without her. We visited a few places and decided on the Brookdale facility in Clermont, Florida. The Executive Director, was fantastic. Her experience, knowledge, and compassion made me feel really good about choosing Brookdale for my mom. Since my mom moved in, the entire staff at Brookdale has been great, professional, and very caring. It’s tough to place a parent in a senior home, but the Brookdale staff made it easier with their friendly greetings and warm welcome. Their attitude and professionalism made me feel confident in my decision to place my mom at Brookdale.

5/5.00 Published 8 years ago

"Very nice place!"

We're really happy with how things are at Brookdale Clermont! The staff is friendly and professional, and they have done a great job with my loved one's care needs! The place is clean and well-maintained, with a nice dining room, and the food always looks great! Overall, it's a lovely place!

4/5.00 Published 8 years ago

"Cozy Environment with Friendly Staff"

This place feels really nice when you step inside. The people who work here are super nice and always ready to help us out. They make sure to take care of our needs. The things we do for fun sometimes seem like we're doing the same stuff over and over, so it would be cool if they came up with some new activities for us seniors. But other than that, everything's pretty good.

4/5.00 Published 9 years ago

"Mixed Feelings About a Cozy Facility"

The building overall has a cozy appearance, but that's pretty much all I can share for now. I feel conflicted because my loved one has fallen twice.

5/5.00 Published 9 years ago

"Everything is Awesome"

Everything is awesome. The staff at Brookdale Clermont has been super helpful, from finding a room for my loved one to taking care of them every day. The only thing my loved one wishes for is a few more activities during the day.

5/5.00 Published 9 years ago

"Great Place for Mom!"

They've been a huge help with my mom. During the first week I visited, they picked her up for lunch and bingo, then brought her home, which made her transition so much smoother. The apartment is beautiful and fresh, with plenty of activities and healthy meals. The staff is very caring. Overall, I believe this is the perfect place for her.

5/5.00 Published 9 years ago

"Wonderful Assisted Living Experience"

Everyone at Brookdale is super friendly and caring. They really try hard to make sure you get what you want. The place is small enough that all the staff know all the residents. After just one week, my mom was doing more activities than ever before and was much happier and more alert! I’m so glad I chose Brookdale Clermont for her!

0.5/5.00 Published 10 years ago

"High Fees, No Care: Emeritus Assisted Living disappointment."

Here's a simpler rewrite of the review: 'I wrote a letter to the boss at Emeritus telling them how upset I was. They didn't want to lower the crazy high fees they charged for my mom, even after she only stayed for 9 days. The payment was $7,699.00, with another $150.00 as a late fee! Mom had to leave Emeritus on April 12 because she fell and never came back. Even though I said she wouldn't return and gave them permission to lend her room to someone else, they didn't care. They had the room ready by April 30 at 1:00 pm and took the keys. I can't advise anyone to choose Emeritus, knowing they made such a huge profit from my mom's short stay. They wouldn't lose any money even if they cut the charges for May in half or didn't ask for any payment at all. When Mom fell, the staff said she was ok and put her back to bed. But when I came the next day, she couldn't get up and the nurse thought she'd broken her pelvis or leg. I had to drive her to the hospital, and they discovered she needed surgery for a broken leg. After only 9 days and a bill of over $7,700.00, Emeritus didn't even consider a discount. They were late to get her room ready too. My advice - look somewhere else.

5/5.00 Published 10 years ago

"They found a great place for my parents quickly!"

A Place 4 Mom & Dad helped me a lot. They were very quick and on top of things. It took about two weeks to find a place for my parents.

5/5.00 Published 10 years ago

"A welcoming and friendly community"

Everything about it was great. It felt more established, and people already had friendships. The place was very clean, and everyone was super friendly. I would give it a high rating!

5/5.00 Published 10 years ago

"We couldn’t be happier—it’s wonderful!"

We love the people here—they are so kind and caring. Everything has been wonderful, and we couldn’t be happier. Toni King was great, and the costs were better than other places. After visiting another place, we knew this was the one for us. We haven't had a single bad experience.

1.5/5.00 Published 10 years ago

"Disturbing Level of Care and Dreadful Food at Emeritus"

The folks who manage this establishment are truly wonderful human beings. The downside though is that there's very limited activities for people to engage in, except for bingo, which isn't quite a popular game amongst the men. Upon entering, you'd notice most individuals in the reception area asleep. Similarly, even when there are guest singers performing, a large number of residents seem to be asleep. The meals served here are absolutely terrible. Yesterday, I had planned to share dinner with my husband and the options were a meatball sub or a tomato filled with egg salad, alongside two small cookies for dessert. When I arrived post-mealtime, several people were gathered in the lobby. Our conversation led to a unanimous agreement that the meal quality requires substantial improvement. It's dreadfully bad. Due to these reasons, I've decided to move my husband out of Emeritus this Thursday. He despises residing there as he has nothing to engage him throughout the day. The dining experience was incredibly poor and time-consuming, making my husband reluctant to give it another go. Overall, it has been a negative experience. It took an entire month before his sheets were changed. The place calls itself "assisted living" but I barely see any assistance happening there.

4/5.00 Published 10 years ago

"Assisted living facility meets expectations; staff attentive and facility clean."

My dad used to live somewhere else, but this place is much better. It looks nice and is always clean. The people who work here pay attention to him and make sure he's taken care of. He always looks neat and well looked after. They seem to be doing a really good job overall.

5/5.00 Published 11 years ago

"A beautiful community with amazing staff!"

A beautiful community with amazing staff. The director was really helpful and a true professional!

Brookdale Clermont

Address
650 East Minnehaha Avenue
Clermont, FL - 34711

Website

Email

Telephone
(352) 241-0844

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