Assisted Living Facilities

Brookdale DeLand

4.3/5.00 - based on 37 reviews
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3/5.00 Published 9 months ago

"Brookdale DeLand Falls Short on Security and Quality"

I'm sorry to hear about your experience with Brookdale DeLand. It's disappointing that someone stole your mom's belongings, and the recent changes in food vendors and rent increases have made things worse. Here's a concise headline for your review: .

4/5.00 Published 1 year ago

"Small and Personal Assisted Living with Excellent Care"

Brookdale is a small facility where they always tell you where to go. They have taken good care of my mom and meet her needs right away, so she's comfortable.

3/5.00 Published 1 year ago

"Friendly Staff, But Dated Facility"

There wasn't much to like about our tour, except that the staff I met were friendly and engaging. The facility looked old, and you could see that right away.

4/5.00 Published 1 year ago

"Informed and Welcoming: Brookdale’s Positive Spirit"

At Brookdale, the staff kept us informed throughout the process. Our family appreciated the positive atmosphere.

3/5.00 Published 2 years ago

"Assisted living facility needs improvement, but staff is friendly."

I'm kinda disappointed with this place. The cleaning isn't great; I end up tidying Mom's room myself every other week. They don't even fold laundry, so Mom's clothes are always wrinkled. Food's often cold, not much variety. And there aren't many things to do. But the staff's nice. They're good at keeping in touch, except with the doctor. Getting info to and from the doc is tough. Billing's a mess. I had to stop autopay because their bills are confusing, and I've found mistakes. Not sure if I'd tell my buddies to come here, depends on what they need for their folks.

4/5.00 Published 6 years ago

"Cozy, Convenient Assisted Living Near Hospital and Amenities"

This place has super nice people working there. It's near the Adventist Hospital in DeLand, and also near a nursing home and rehab center. Even though the building is old, they have a new area just for people with memory issues. It has a kitchen for everyone to use, a popcorn maker, a piano, and lots of fun stuff to do. Even though it's not as big as other places I saw, it still seemed nice and the people living there looked happy. I didn't eat there, so I can't say anything about the food.

5/5.00 Published 7 years ago

"Beautiful place with great staff and good food!"

My friend enjoys living here. The staff is helpful and encourages her to stay active. The caregivers are attentive and make sure everyone is well cared for. She’s starting to join in on the daily activities. The food is great, and the community is beautiful. I would recommend it.

1/5.00 Published 7 years ago

"Beware of Brookdale's Unkind Staff and Hidden Costs"

Reviewing my experience in assisting my friend with her husband, I found Brookdale Deland to be lacking in supportive and kind staff. Unfortunately, my friend could no longer care for her husband, leading us to seek additional help. We thought Brookdale would be the right choice, but the staff has not only been unkind but unsupportive as well. I have serious doubts about the quality of care provided to residents, as my friend's Alzheimer's-afflicted husband has ended up in the hospital due to dehydration despite only residing in their memory unit for five weeks. Brookdale was aware of his Alzheimer's condition and propensity to try to escape, but they still accepted him as a memory patient under a specific fee. However, when his escape tendencies did surface, the staff pushed his wife to hire a personal sitter, a cost she could hardly bear on top of Brookdale's existing fees. Anyone considering Brookdale should be mindful of these potential added costs. Furthermore, obtaining his admission physical has been a recurring issue over the past two weeks. We're getting the runaround with Brookdale claiming they don't have it and the doctor's office insisting it's with them. In terms of cleanliness and maintenance, Brookdale Deland appears satisfactory from what I've noticed.

4/5.00 Published 7 years ago

"So Far, This Is a Nice Community"

So far, everything is going pretty well for my mom since she moved to this community. It's a nice place, and everyone has been helpful and kind. They do a good job keeping the community clean. They clean my mom's room once a week, but I also do some cleaning when I visit. Overall, it's a work in progress, but right now, I'd recommend this community.

3/5.00 Published 7 years ago

"Decent Facility Tour, But Not a Good Fit for Us"

I had an alright tour of this place. It seemed neat and tidy. Our visit was just fine, but we didn't feel this was the place for us.

5/5.00 Published 7 years ago

"Clean and Helpful Environment with Friendly Staff!"

This place was well organized and really clean. Everyone was so nice and helpful.

4/5.00 Published 7 years ago

"Unable to Make the Move, But A Nice Community"

I couldn't move in because my daughter's too young, but it's a nice place. The residents are friendly, and overall, I'd recommend it.

5/5.00 Published 7 years ago

"Happy Care for Families"

The care at this community is wonderful. The staff are caring and attentive to her needs. The community is clean and maintained. They have activities for residents who want to participate. We would recommend this community to other families for good care.

4/5.00 Published 7 years ago

"Great Visit, but Too Pricy"

I had a nice visit to this place. I went there to see if it's suitable for my parents. Everything went smoothly. The place looked well taken care of. The people working there were nice and welcoming. It was enjoyable, but it cost more than we can afford.

4/5.00 Published 7 years ago

"Great Experience for Dad's Respite Stay"

This community was great for my dad's respite stay. The staff in the memory care unit were friendly and qualified to care for him. They encouraged his participation in daily activities, and he enjoyed the ice cream social. The community is clean and fantastic I can't praise them enough. We'd definitely use this community again.

5/5.00 Published 8 years ago

"Outstanding Care for My Husband"

I am very happy with the care my husband is getting here. The staff is outstanding and caring. The community is always clean. I like that he is involved in activities. It makes me feel good knowing he is active with others. He seems to be very happy with the food. I like that they have an excellent memory care unit for when he is ready. I highly recommend this place for other families needing great care for their loved ones.

4/5.00 Published 8 years ago

"A Tour of the Community"

This community looks nice, and the staff we met during our tour were friendly. However, it seems more suitable for people over 70, so it wouldn’t be a good fit for us.

4.5/5.00 Published 8 years ago

"Great Experience at Brookdale with Fantastic Staff and Happy Mom"

I'm happy with the Brookdale facility so far. The people there are fantastic. Using A Place For Mom helped me find a great place for my mom. She likes it and is happy. We’ll see how things go in the coming weeks, but right now, everything is great.

1/5.00 Published 9 years ago

"Brookdale Overcharged Us, Didn't Keep Their Word"

My family and I were pretty unhappy with how things turned out at Brookdale. I'm not sure if they were just not being truthful when we were getting a tour and moving in, or if they just didn't check everything close enough. They told us one price, and then when we got the bill, it was a lot more.

4/5.00 Published 10 years ago

"Friendly Staff and Satisfactory Facility"

We considered several other places, and this was our backup option. The staff here was friendly, and the facility was satisfactory. However, it was pricier than our first choice. When a room became available there, we were pleased.

3/5.00 Published 10 years ago

"Assisted Living Lacks Immediate Dementia Care But Staff are Nice"

My mom has dementia, and they could provide a secured place. They're starting to build a special unit for memory care, but my mom needs aid right away. The staff there are nice.

5/5.00 Published 11 years ago

"Outstanding facility and staff"

This place is amazing! The building is clean, and the staff is super friendly. They go out of their way to help and make sure everyone is comfortable. I couldn’t have asked for a better place for my loved one.

Brookdale DeLand

Address
1210 North Stone Street
DeLand, FL - 32724

Website

Email

Telephone
(386) 736-8100

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