Assisted Living Facilities

Brookdale Margate

3.4/5.00 - based on 64 reviews
5 stars
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1 stars
4/5.00 Published 1 year ago

"Quick Transition to Memory Care at Waterside Landing"

We had a great experience moving my brother to Waterside Landing. The nurse there quickly realized he needed more care and helped us transition from assisted living to memory care. We’re very grateful.

4/5.00 Published 1 year ago

"Friendly and Helpful Assisted Living with Great Social Activities"

My family and our loved one had a nice time at Waterside Landing. The workers are helpful and nice. Everyone is friendly. They provide meals and activities to help residents socialize. Overall, we think this is a community others would like.

4/5.00 Published 1 year ago

"Friends Thrive at Waterside Landing, Praise Care and Comfort"

My friends took about a month and a half to settle in, but now they really like it at Waterside Landing. They appreciate the caring and friendly staff. There's always a nurse available 24/7. Each morning, they receive a sheet listing lunch and dinner options. They often say, "This place has everything we need!" I can see myself here in the future, if needed!

3/5.00 Published 2 years ago

"Hit or Miss: Mixed Bag Experience at Waterside Landing"

Waterside Landing is pretty clean, and it's in a nice neighborhood. The physical therapy is top-notch. But, some of the staff aren't respectful, while others are great. The help isn't consistent, and they're slow to respond when residents need them. The bosses don't talk to each other, and they're not great at telling residents what's up.

2.5/5.00 Published 2 years ago

"Mixed Bag at Assisted Living"

The place was supposed to manage my loved one's medications, but it took forever to get hearing aids to the hospital during their stay. Overall, they didn't communicate well with our family. I was disappointed when they went through my loved one's fridge while we were moving their stuff after they passed away. Plus, they didn't even know about my loved one's stroke or broken leg.

3/5.00 Published 3 years ago

"Friendly but Unremarkable"

We chatted with Waterside Landing, and they were nice, but nothing about the place stood out to us.

4/5.00 Published 4 years ago

"Good living space but dislikes being locked in"

I liked the living spaces and how they were set up. Most of the workers were really nice and pleasant. I don't like being locked in, even if it's for my "own safety." I hate being told things are done for my security. I want to worry about my own security.

4/5.00 Published 4 years ago

"Quality Assisted Living Amid Renovations"

A recently reopened facility after the hurricane. The apartments are nice, but the grounds are still rough due to the storm and ongoing renovations. Overall, it’s a good place. I’m thinking of moving my mom here.

1/5.00 Published 5 years ago

"Avoid Bed Bug Infestation and Lies at Newly Reopened Facility"

This place didn't have ants, but was infested with BED BUGS, and now they're reopening with a new name. They first claimed they had issues due to Hurricane Irma, which was a complete fib! They then told everyone they had two months to leave, scattering more than 200 residents. Living nearby, I haven't seen signs of thorough cleaning. I also know city workers who've reported no significant changes. Seriously, don't risk your family and avoid wasting money here, where bed bugs are a given! On a side note, their administrator [name removed], isn't worth a dime.

1/5.00 Published 6 years ago

"Brookdale Margate Closes, Ant Infestation Hinders Residents' Relocation"

Brookdale Margate has shut down and given its residents just 60 days to find a new home. Moreover, they have a serious ant problem which makes it tough for its residents to get accepted into new homes or even take their furniture with them.

3/5.00 Published 7 years ago

"Decent Facility, Did Not Keep Some Promises, Still Adjusting"

My dad recently moved into this place. He's doing pretty good, but they didn't do some things they said they would. I was told they could give a lot of care, but we actually had to get extra help for him. Other than that, the place is nice and it's kept clean. Dad's happy with the food. Do your homework before picking a place for your loved one. We're still figuring things out here, but I'd say I recommend this place.

2/5.00 Published 7 years ago

"Dirty and Unpleasant Smelling Apartments Led to Disinterest"

We really didn't like this community. The apartments they showed us were super unclean and some had a terrible smell. We had no interest in this place at all.

5/5.00 Published 7 years ago

"Brookdale was the Answer to Months of Our Prayers"

We always knew that moving a loved one into assisted living or a nursing home might be necessary one day, but that didn't make it easier. After visiting many places that honestly made us think about continuing to care for my mom ourselves (even though we knew we couldn't give her the care she needed), we settled on a place that was expensive, lacked the right amenities, and wasn’t somewhere we felt good about. At the last minute, we were told to check out Brookdale Margate, and everything changed. The sales director, was great to work with, and Virginia, the administrator, was organized and helpful. The director was amazing—he truly cares about the place and making it the best. Even the housekeeping and maintenance teams were professional and eager to help. The facility was so clean and nice that I could see myself living there, and the services were exactly what my mom needed. The rent was about the same as renting a regular apartment, but it came with 24/7 medical supervision, skilled nurses, daily transportation, lots of activities, and three fantastic meals a day, plus tons of other amenities. We could choose what extra services Mom needed, like medication management and help with bathing, for a reasonable extra fee, and skip what she didn’t need. For the first time in years, my mom felt independent again. She even had a pendant to call for help anytime and nurses who checked on her regularly. Her rent also included housekeeping, laundry, linens, and transportation to the bank, grocery store, or doctor’s appointments. The food was so good that my picky mom ate more in one meal than she had in a long time, after losing almost 100 pounds the year before. She loved her apartment, brought her own furniture, and was even allowed to have her little Yorkie with her. The apartment had everything: two TVs, a full kitchen with new appliances, a screened patio, a big bedroom with a walk-in closet, and a senior-friendly bathroom. Before, during, and after the move, everyone at Brookdale Margate was so helpful. They welcomed all our family, including my 5-year-old son. Mom can invite family and friends to stay as long as they like, up to 7 days at a time. My whole family enjoys visiting, and we love the staff and the other residents. I truly believe Brookdale Margate will add years to my mom's life by giving her a real chance to live again. I highly recommend it to anyone who wants their aging loved ones to live independently in their retirement.

4/5.00 Published 7 years ago

"Mom is adjusting; friendly staff, good communication."

Mom is still getting used to her new surroundings, but she seems to be doing well. She is pretty independent and doesn't need much help. The staff seems friendly. She doesn't like the food, but that's just her personality; I'm sure there's nothing wrong with it. The staff keeps open communication with me and gives feedback when asked. Overall, I would recommend them to anyone.

2/5.00 Published 7 years ago

"Toured Facility Disappoints"

My visit to this place left me unimpressed. I wouldn't have felt at ease making it my mom's home because it's not suited for her needs.

3/5.00 Published 7 years ago

"Pushy Tour Guide, Bad Smell at Brookdale"

My mom and my girl checked out Brookdale and didn't dig it. I forget who showed them around, but he was so bossy. The place kinda stunk, too. My mom didn't think it was a fit for her.

2/5.00 Published 7 years ago

"Neglected Facility: Poor Upkeep and Lax Staff"

The company really needs to come and check out this facility! It looks nice from the outside, but the inside is a mess. This could be a top-notch healthcare place if it wasn't so dirty and neglected. It's the same mess every time I visit, which shows how little effort the staff put into cleaning. The employees don't seem to care about their duties and ignore requests. They also aren't quick to make sure medications are delivered as needed and they're supposed to gather laundry but often forget, blaming the residents. The air isn't fresh inside the building, it has a stale smell. Talking with the staff is almost impossible, you'd think you were trying to chat with the president! I've tried to speak with a manager, but it's always a fruitless effort and they never return my calls. The same goes for the accounting department; unless you threaten to complain, there's no response. I would recommend finding a better place for loved ones - unless there's intervention from the company, the facility is on a downhill path. I'm now in the process of looking for a new place.

4/5.00 Published 7 years ago

"Staff Morale Needs Boost at Brookdale Assisted Living"

Brookdale is a super nice place. It's by a really pretty man-made lake with big pine trees all around. The room is nice and it's not too expensive. One thing that could be better is how happy the staff seem. They seem a bit distant.

4/5.00 Published 7 years ago

"Staff Response Needs Improvement"

My mom adjusted well to this place. She enjoys the activities and dining. Our only issue is slow staff response. We've waited three weeks for dishwasher repair and asked multiple times for trash removal.

4/5.00 Published 7 years ago

"Rest Assured"

Everything at the assisted living facility fits my mom's needs. The staff is friendly and attentive. She loves her apartment, and I'm relieved she's safe with helpful workers nearby. The meals are enjoyable, and she appreciates the option to cook if she doesn't want to join the community for a meal. Plus, the laundry and housekeeping services make her feel pampered. Thank you!

2.5/5.00 Published 7 years ago

"Tour Guide Helpful, Residents Not Fitting!"

This place felt worn out and boring. Most of the people living there wouldn't be able to converse with my mom because they were too impaired. On the bright side, our tour guide was friendly and helpful.

3/5.00 Published 7 years ago

"Decent Place but Needs Upgrades and Honest Room Showcasing"

At this place, my sis is doing okay overall, but they definitely need to make a few changes. When they present to you a studio apartment and the one you actually shift into, they're not identical. My sister's apartment feels too tiny and her stove isn't working. I've recommended they should take off the stove to free up some space. Plus, when they bug spray, they shouldn't just do it for one room but the whole area. Considering it's quite an older building, it definitely requires some refurbishing.

4.5/5.00 Published 7 years ago

"Great place for mom!"

Everything is going really well with my mom. We like the community and what they offer. Mom enjoys the food and activities. We think they do a good job keeping the community and mom’s room clean.”

4/5.00 Published 7 years ago

"Nice staff, good place, but chose elsewhere."

We visited this place and took a tour. The people working there were really nice and friendly, and they answered all of my questions. The place looked nice, and overall, it seemed like a good place. However, we ended up finding another place we liked better.

4/5.00 Published 7 years ago

"Friendly Atmosphere but Aesthetic Lacks Compared to Others"

The Brookdale Margate was pretty good, and everyone there was nice, but it didn't look as nice as the place I picked.

5/5.00 Published 7 years ago

"Impressed with Brookdale for my independent mom!"

I’m looking for a place for my independent mom. I was really impressed with Brookdale!

2/5.00 Published 8 years ago

"Urgent Improvement Needed for Assisted Living Facility"

At first glance, this assisted living facility looks quite attractive. However, stepping inside tells a different story. It appears as though they don't circulate the airflow because, well, it smells like an old-age home. The dining area is large with a variety of table sizes, and the building is divided into two parts. Unfortunately, as I looked around, I noticed the place was not as clean as I expected it to be - the elevator was downright dirty. My dad's room was quite pleasant, a one-bedroom space with a kitchenette. Nonetheless, a huge step up in cleanliness across the whole place is necessary! It's noticeable that the outside of the facility is better maintained than the indoors. An unexpected inspection from the main office would probably do wonders - perhaps then they'd ask themselves if they'd place their own parents in there! I got a lot of promising words from the staff but as soon as I left, they didn't follow through. My dad is here just because I haven't yet had time to find a better place but trust me, as soon as I do, he'll be relocated. These are people's beloved family members residing in your facility, so it would be just kind if you'd invest some time into cleaning up. Peering into elevator corners and checking floor cleanliness with your cleaning crew wouldn't hurt. Sitting behind a desk without tending to these issues is why people show dissatisfaction with your facility!

4/5.00 Published 8 years ago

"Overall, everything has been fine."

I'm really happy with my experience at this community so far. There haven't been many issues. The food is healthy and well-balanced, with good portions. The staff and other residents are friendly. My only wish is that they communicated better with me while I was in the hospital, ensuring my belongings were okay and letting me know when I'd be coming back.

2/5.00 Published 8 years ago

"Affordable, Yet Lacking in Service and Activities"

My mom isn't really liking her stay in there. However, the cost is decent and it fits well within my budget. She seems to have quite a large room, like an apartment, which isn’t typical for assisted living facilities, and she enjoys the food as well. However, there are negative aspects too. The staff seems to neglect their work! They are supposed to clean her room and do her laundry, yet many times it's left undone unless I remind them! There are hardly any engaging activities, and oftentimes, even special events get cancelled at the last minute, as they claim not enough people are interested. Several staff members are unkind and not willing to assist beyond their basic tasks, even for minor issues. Though there are a couple of exceptions, it's not the general rule. The only saving grace is a man who's always ready to help solve any issues, even on his non-working days!

3/5.00 Published 8 years ago

"Tour Good, But Mom Needs More Medical Care"

The tour was okay but I think my mom needs a place with more medical help. This place feels more like an apartment, and I don't think she would thrive in this environment.

3/5.00 Published 8 years ago

"A Fair Place, Though Not Perfect—Needs More Attention To Care"

I informed A Place For Mom about my budget of $1850 and they directed me towards this care home. Unfortunately, they had no options that fit within my budget which was a hassle. Upon arrival in September, I was informed that the rates are going to increase next year. On top of that, I had to pay a $1,500 community fee. It seems more like a business than a personal caring environment. Nevertheless, my mother is safe here and the surroundings are neat and clean. I appreciated the layout and development of the place. However, I believe the care aspect needs a lot more attention and care.

0.5/5.00 Published 8 years ago

"Inadequate Service and Mismanagement for Independent Living Residents"

Ten months back, when I walked into this assisted living facility, it catered to healthier, more independent individuals, which matched my needs perfectly. But lately, there is an influx of residents requiring higher levels of care, like those in nursing homes. Moreover, I was paired to live with a lady whose deteriorating health leaves her in a state of constant disarray. My own apartment, which ought to grant me peace, has transformed into a hub of chaos. The management dictates that I should shift to another room instead of her, where my potential roommates also seem to be dependent. In terms of the fees I shell out, I don't feel I am receiving apt service in return, and my rights as a resident are disregarded. A handful of people certainly empathize. However, the higher-ups continuously give me the runaround. The issue began on August 8, and there still isn't a solution in sight. My suggestion would be to skip this place as it falls short on cleanliness standards too. If you're hoping for quick fixes, you'll be disappointed because every response is 'corporate needs to approve.'

2/5.00 Published 8 years ago

"Major Cleanup Required: Friendliness Can't Mask Dirtiness"

This place really needs a major cleanup - it's so dirty! My brother's room is infested with water bugs and despite repeatedly saying they'll fix it, it's still not done. The staff here is nice and friendly, though. My brother lives in the independent area and doesn't need any extra care. The food is alright. I seriously think they need to step it up when it comes to keeping this place clean.

4/5.00 Published 8 years ago

"Safe and Friendly Assisted Living with Tasty Meals!"

The people who work here talk well with each other and are really nice. I think this is a good place for families to consider. There's a bunch of things to do, though my family member hasn't been doing much of them lately, she still likes them. The food is yummy and made well. My family member is taken care of and, most importantly, safe.

3/5.00 Published 8 years ago

"More Personal Care Needed For High Cost"

This place is really neat. It's clean inside and outside too. But, the workers could be better at helping out in a few places. They serve yummy food with lots of options. They also have activities to stay busy. It costs a lot but, they should give my mom more attention for the price we pay.

4/5.00 Published 8 years ago

"Excited for Community Tour!"

I'm excited about touring this community. They offer various levels of care, including assisted living. Plus, they have different room choices, from studios to double occupancies. The rooms even come with a refrigerator and a microwave.

4/5.00 Published 8 years ago

"Satisfied Move-In Experience at Assisted Living"

So far, everything’s been good. I moved in quickly thanks to a special offer they had. There are lots of activities, the staff is nice, and the food is good. The care seems good too. However, the apartment is a bit small and awkward. The bathroom isn’t really set up for wheelchairs, which is strange, and the kitchen needs a lot of work. But there’s a balcony with a nice view, which helps. Overall, the facility has what we need.

3/5.00 Published 8 years ago

"Mixed Review: Assisted Living Facility Feels Like Nursing Home"

It feels too similar to a nursing home with folks in wheelchairs.

5/5.00 Published 9 years ago

"Needs Better Customer Service"

The place is being renovated right now. My client is in hospice and doesn’t get care services or activities. They really need to work on their customer service.

4/5.00 Published 9 years ago

" A Comfortable Place for Loved Ones"

I think things are going pretty good at Brookdale Margate. I only saw the place for a short while when I was helping my loved one move in, but from what I've heard, she seems happy and getting used to it.

1/5.00 Published 9 years ago

""Mom's Complaints, My Quick Observations""

My mom complains about the food not being good. She doesn't like how the nurses at the nurse's stations aren't paying attention. This is all based on what she's told me from her experiences. During my quick visits, I've found the staff nice and the food just alright -- they should consider improving their menu.

3/5.00 Published 9 years ago

"Letdown: Lack of Engagement and Care at Facility"

Overall, we were let down by our time at this assisted living facility. My family member never seemed joyous or content. The staff didn't seem to be very engaged or connected with the people staying there or their families. Even with all the times I visited my mom, no one even bothered to ask how she was doing. While living there, she even got bed sores.

3/5.00 Published 9 years ago

"Okay, but overpriced for the area"

I checked out this place when searching for care assistance for a family member. It looked decent, was tidy, and had amiable staff. Yet, considering the cost, I believed there were superior choices nearby.

4/5.00 Published 9 years ago

"Overall Good, But Room for Improvement"

The place is nice, and the people who work there are friendly. However, sometimes they don't respond quickly enough for people who need more care, even if they pay more. The food is good, and they have fun things to do. But sometimes there aren't enough staff. Overall, it's pretty good.

3/5.00 Published 10 years ago

"Margate Assisted Living: Small One-Bedroom, No Studio Available"

Alright...no studio option, the available one bedroom, hall, and bathroom are quite compact.

2/5.00 Published 10 years ago

"Brookdale Takeover: Neglected Facility with Extra Room Food Costs"

This place turned into a Brookdale on 8/1/14. If you want to take food back to your room, they'll charge you $2. The whole place didn't look clean, doors were all gross, and there were no handles in the restrooms shared by everyone. It felt like nobody was taking care of the place.

0.5/5.00 Published 10 years ago

"Repeatedly requested for cleaning, still unsatisfactory experience."

We repeatedly requested for his room to be cleaned. Honestly, I would give them below zero stars if the option existed. Our experience was far from satisfying by any standards of quality. This wasn't a suitable community for our needs at all, so please be careful.

3/5.00 Published 10 years ago

""$3,125 Average Cost, Varied Opinions""

The average cost is about $3,125. Opinions are quite varied.

3/5.00 Published 11 years ago

"Great People, Slow Service at Local Assisted Living Facility"

I appreciate the location of this assisted living facility because it's nearby. However, they need to focus on completing tasks they've promised within a reasonable time frame. For instance, my mom required certain papers to be sent over to her doctor, but we had to wait for more than a week. She needs a hip surgery and can't schedule her pre-surgery visit until the papers get there. Furthermore, she needed a higher toilet seat which wasn't installed for over two weeks as promised. Because of this delay, she ended up having an accident. Don't get me wrong, the facility is not terrible, the people are good, but they lag in getting things done at the right time. Mom enjoys the meals and her apartment and is fond of the people here. But getting assistance for her is like trying to move a mountain.

2.5/5.00 Published 11 years ago

"Doubts About Care and Facilities"

We're currently undecided about this place. We haven't been too pleased since the beginning. We're seeing that there isn't great organization in the management and care for him. Initially, we liked the idea that assisted and non-assisted living residents were mixed together, but we're now second-guessing that. Overall, the facility is neat, but it is somewhat outdated.

4.5/5.00 Published 11 years ago

"Much Better Place with Familiar Faces"

The new place is much bigger than her old one. It's a really good place and much nicer. It’s run a lot better. Interestingly, many people who left the Courtyards moved to Regency, so she already knew quite a few people there.

4/5.00 Published 11 years ago

"Warm and Welcoming Assisted Living"

I believe they create a cozy and welcoming environment. My mom lives in assisted living, and she has her own apartment with a kitchen, even though she doesn't cook.

0.5/5.00 Published 11 years ago

"Exposé Warns of Neglect and Rodents at Emeritus Facilities"

You should check out the documentary "Life and Death in Assisted Living." If you assume that everything is smooth sailing at this assisted living facility when you're not present, you are sadly mistaken. They advertise having "furry friends" but in reality, they're dealing with a rat infestation - they've even chewed through the walls. These rodents have become such an issue that they've invaded the kitchen and hallways at night. Some residents have even moved out after their caregivers were bitten. One resident recently attempted suicide, while other residents have exhibited disturbing behaviors in public. When pets make a mess on the floors or carpets, they are simply left to dry rather than properly cleaned. Life here is predominantly dull with no major activities to kindle interests. The owner doesn't reinvest in the facility unless a state inspection is imminent, leaving expenses to fall on the residents. WPEC-TV Channel 12 is gearing up to air an exposé on two of Emeritus's facilities in November 2013 in a three part series. The Resident Assistants, or RAs, are able to distribute medication after only a four-hour training, resulting in inexperienced handling of important medications.

4/5.00 Published 11 years ago

"Assisted Living Facility Review: Overall Positive, Some Areas for Improvement"

This place is really nice. The people we talked to before aren't there anymore, but things seem fine. If we had any issues, a quick phone call sorted them out. I've visited my family members a few times, and it's been okay. They had a little problem in the kitchen, so I can't give cleanliness a perfect score. The staff is great, but I expected more activities, and sometimes they don't happen as promised.

5/5.00 Published 11 years ago

"I would move in myself!"

This community is really great! We love everything they offer our loved ones. I think so highly of it that I would move in myself. I recommend it to anyone!

3/5.00 Published 11 years ago

"Dusty lobby, upkeep needed, friendly staff aiming for Memory Care"

The entrance hall and indoor courtyard were grimy and filled with dust. The meeting room also needed a good cleaning and dusting. All the inside doors could use a fresh coat of paint - in general, the whole place needs a bunch of maintenance and care. The workers were nice and they're trying to get consent for a Memory Care center.

5/5.00 Published 11 years ago

"Great facility worth considering for a closer visit!"

This is a nice place that's a bit off the main street, but that doesn’t really matter. We liked it a lot. I’m thinking about coming back for a more detailed visit.

Brookdale Margate

Address
5600 Lakeside Drive North
Margate, FL - 33063

Website

Email

Telephone
(954) 974-6604

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