Assisted Living Facilities

Brookdale Paddock Hills

4.4/5.00 - based on 66 reviews
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2/5.00 Published 1 year ago

"Disappointing Experience at Brookdale Paddock Hills Assisted Living Facility"

My family member stayed at Brookdale Paddock Hills, and it wasn't good. Communication was poor. Staff couldn't make residents bathe if they refused. My loved one wore the same clothes for five days and got sores. We had to bring in Home Health to help. Then, she got Covid and things got worse. It was hard to get pain relief. They'd give meds when I was there, but not when I left. Her health declined rapidly. We hired a sitter who kept her clean for five days. The head nurse said pain meds would be changed, but they didn't inform the med tech. The sitter called me at 3 AM because my loved one was moaning and praying for help. There's more, but that's enough. I don't recommend this place, and I feel guilty for not moving my loved one. She passed away quickly in the end.

2/5.00 Published 1 year ago

"Assisted Living: Beware Empty Rooms"

Assisted Living isn't right for people who need help with everything, even if the paperwork claims otherwise. Make sure to carefully review the contract before signing, and check for empty rooms—that's a warning sign.

5/5.00 Published 6 years ago

"Review of Brookdale Paddock Hills"

My husband has lived here since March 2018. He has adjusted well because of the good care. He has congestive heart failure and mild dementia. I highly recommend this place for loving care.

4/5.00 Published 6 years ago

"Considering Assisted Living"

Visited - The place was neat, staff friendly, and prices reasonable. Considering it for Mom.

5/5.00 Published 6 years ago

"Supportive staff and caring environment!"

When I first visited, my parents were in a different facility we weren't happy with. My 16-year-old daughter and I dropped by unannounced and were met by a wonderful staff. [Name] showed us around and introduced us to some team members, including one of the owners, [Name]. As we left, my daughter said, “This is the place.” My wife, daughter, and I returned again, unannounced, and received the same warm welcome. We decided to move my parents in, and we couldn’t be more pleased. The staff was attentive, helpful, patient, and caring as they dealt with two patients who had dementia and Alzheimer's. When my daughter passed away suddenly, the staff was very understanding and helped keep her death a secret to protect her grandparents. My father passed away later, and [Name] and [Name] and their staff were incredibly supportive of my family and my mother, who felt lost without her husband of 62 years. Mom became ill and was briefly hospitalized, then released to hospice care. [Name] and his team stepped up and cared for her until her peaceful end.

5/5.00 Published 6 years ago

"Loved the staff and felt at home!"

Even though this place wasn’t as fancy as others I’ve seen, I loved the staff. The facility was clean, and I felt at home. There was a real warmth between the staff and the patients. In short, I decided to move in, and I’ll be moving there just after mid.

5/5.00 Published 7 years ago

"Great Care for New Residents"

My mom is a new resident here. She moved in during the hurricane mess, and they were very accommodating. They got her room set up until I could bring her furniture. The entire staff was wonderful, making her feel comfortable and welcome and taking care of her needs.

4/5.00 Published 7 years ago

"Assisted Living Tour: Too Much Like a Hospital Setting"

I had a good tour at the assisted living community. But it felt too much like a hospital. Many residents used wheelchairs and walkers, which my dad doesn't need right now. It wasn't the right fit for him.

4/5.00 Published 7 years ago

"Safe and Sound"

My mom's happy and safe here, everything's going great!

5/5.00 Published 7 years ago

"Comfortable and well-equipped community"

I really enjoy living at Brookdale Paddock Hills. It's comfortable, and I have everything I need. I would definitely recommend this community to others.

4.5/5.00 Published 7 years ago

"Wonderful Respite Experience"

My dad stayed here for two weeks for a break. He had a great time, and the staff was awesome. We’ll definitely come back when we need to be away for a while again.

2/5.00 Published 7 years ago

"Worried About My Mom's Poor Care at This Expensive Facility"

My mom's transition to this place still needs improvement. I'm worried about the insufficient attention she's getting. The staff don't seem to focus on her or her needs. Since moving in, she's only had a single shower. I don't think it's right, considering the high cost she pays to live here. While the folks are friendly, they're not looking after my mom as they should.

5/5.00 Published 7 years ago

"Great experience and very comfortable care for Mom!"

This place is wonderful. Mom and I had lunch with my sister and spent time with my father. It was a very productive day. I feel 100% comfortable leaving my mom here for respite care, thanks to the brook dale paddock hills and staff.

4/5.00 Published 7 years ago

"Fine Community"

My mother-in-law is doing okay since she moved to this community. There have been a couple of setbacks, but overall, we’re pleased with everything they’ve done for us. We know she’s receiving good care, and the staff, for the most part, is good. Our experience here is going well. Overall, it’s a community I would recommend.

4/5.00 Published 7 years ago

"Friendly Guide, Great Experience!"

During my visit to Brookdale Paddock Hills, I saw that it was super clean and well-kept. The tour guide was friendly and shared helpful info, answering all my questions. They showed us around the rooms and common areas. Overall, it was a great experience.

4/5.00 Published 7 years ago

"Friendly Community with Room for Improvement"

This place is cool. The people are friendly, but they don't talk enough. I think they should get more helpers. They give good food, lots of choices. They do lots of fun stuff she can do. She really likes the parties and music. There's a cool outside spot she likes. It's super clean here. I think other families should check it out if they need good care.

5/5.00 Published 7 years ago

"We Are Extremely Grateful"

We absolutely love this community! My sister and I live out of state with no other family to care for our mom. We were at our wits' end. My sister worked closely with Athena and moved our mom into the facility within days! Athena went above and beyond to help our mother and was an answer to prayer, an earthly angel, for us. Words fail to express our thankfulness for all Athena has done during an extremely difficult time. She is a valuable asset, and we are extremely grateful she was here to help our family.

5/5.00 Published 7 years ago

"Brookdale Paddock Hills to the Rescue!"

My sister and I live in PA, and our mom lives in Florida. The family member she lived with passed away, and her grief affected her ability to care for herself. Due to our own illnesses and financial circumstances, it was tough to get her the help she needed. Thanks to Brookdale Paddock Hills in Ocala, especially their sales manager, all our concerns were resolved in 3 days after 2 1/2 years of hitting brick walls. Our mom was hospitalized, then suddenly had to be discharged and needed help. A Place for Mom and Brookdale/Athena moved our mom to a nice studio Apt in their ALS unit. Their services and care are excellent and reasonably priced. We set everything up via the internet, fax, and phone. Our mom loves it there!

3/5.00 Published 7 years ago

"Pricey Assisted Living, Not Quite Comfortable"

My mother in law was a resident here. It's a pretty good environment, though she wasn't really at ease. Plus, it was quite pricey and she had difficulty managing the cost, otherwise, it's decent.

1/5.00 Published 7 years ago

"Steer Clear, Promises Broken and Subpar Care at This Facility"

I can't suggest this place to anyone. This place really needs to step it up. In the start, they told my mom and me a bunch of stuff that they'd give us, but they didn't keep their word on most of it. The way they handle money is super bad. They keep trying to make my mom pay for stuff that she didn't even get. Whenever I talk to the guy in charge about this stuff, he says he'll make it better but he never does. They don't even have all the stuff they say they do. And everyone really hates the meals there. This place isn't right for anyone, they don't take good care of people.

5/5.00 Published 7 years ago

"Pleasant Experience with the Staff at the Facility"

Working with all the staff has been a great experience!

5/5.00 Published 8 years ago

"Mom is so happy and feels at home!"

My mom is really happy here. At first, she didn’t want to go, but once she got there, she made friends quickly. Now she plays bingo, joins in dress-up days, and loves it. Everyone there makes her feel at home. I feel great knowing she is well taken care of.

4/5.00 Published 8 years ago

"The Other Community Option"

They were my second choice after visiting another community. It was clean, with activities for residents. Although a bit farther to travel, they provided the care we needed. The woman who gave us the tour was very nice.

5/5.00 Published 8 years ago

"Great place; friendly staff!"

I toured this community with a close friend. We were greeted with smiles and instantly loved it! Even though my friend isn’t ready to move yet, she thinks this is the best place for her. I’ve talked to many facilities, but we both believe this is the right choice. We met the kitchen manager, the activities coordinator, and some aides. They were all very friendly and took time to say hello. When she’s ready to move, this will be her home.

2.5/5.00 Published 8 years ago

""Not Fully Satisfied with This Assisted Living Facility!""

At first, this assisted living place seemed okay for my dad. But then, they sent him to a mental hospital and didn't tell us. It took us four days to find out where he was. My dad liked the food there and it looked pretty good to me. But they didn't really follow through with the list of activities they posted on their bulletin board. The shared spaces were kept clean, but my dad's room wasn't.

5/5.00 Published 8 years ago

"Grandpa loves it here; friendly staff and tasty ice cream!"

Our grandpa is a resident at this place, and it’s a great place. We enjoy visiting because everyone is really nice, and they have delicious ice cream. We pray for all the residents every day.

5/5.00 Published 8 years ago

"Very caring place!"

This place really cares about its residents.

5/5.00 Published 8 years ago

"Great care and friendly staff at Memory Care!"

My husband is in Memory Care, and I'm really happy with his care. The staff is very nice and caring.

5/5.00 Published 8 years ago

"Review of Brookdale Paddock Hills - Ocala, FL"

Brookdale Paddock Hills is a wonderful place. My father is in Memory Care, and the staff is amazing! Everyone, from the front desk to the cleaning crew, Director, and Activities team, is kind, caring, and understanding. Thank you for everything you do!

5/5.00 Published 8 years ago

"Wonderful Staff Making a Difference Every Day"

The staff here are really nice, from the front desk to every part of the facility. They always try to improve and do better. Mrs. Athens and Mr. Ken were especially kind.

5/5.00 Published 8 years ago

"Great choice! Perfect fit for our needs."

We looked at about five places and chose this one. The people we talked to, the supervision, and the layout were just right for us.

5/5.00 Published 8 years ago

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I love this place! Everyone here is so nice, and the food is great.

5/5.00 Published 8 years ago

"Friendly, caring staff making everyone happy!"

We're really happy with how things are at Brookdale Paddock Hills! It’s a clean and well-kept place, and the staff is friendly and professional. Everyone goes out of their way to make sure my loved one is comfortable and happy, and I really appreciate it!

3.5/5.00 Published 9 years ago

"Good People, Decent Care, Needs Better Communication"

Things are going pretty well. The staff are nice. The place is getting fixed up bit by bit. The meals are okay; my family member is fussy about food, but they’re making sure she’s eating. We hope for more talks with us about her health care. We’re figuring things out and getting used to each other. I believe it’ll all turn out fine. I’d rate them a bit over three stars, not quite four.

3/5.00 Published 9 years ago

"Decent Care Facility, Requires Updating, Supportive During Hard Times"

There are really nice staff members who are doing great work there. However, the facility itself could use some improvements. There are already plans lined up for this though. Overall, considering the difficult times our family was going through, our experience there was generally positive.

4/5.00 Published 9 years ago

"Nice Facility, Not Ideal for Short Rehab Stay"

I checked out this place when I was exploring options for someone I care about. Brookdale Paddock Hills looked okay in general. The people I met during the tour were friendly, and the place seemed tidy and well-maintained. However, I don't think it would have been the perfect choice for my loved one. It seemed like they mostly focus on helping people with memory issues, but my loved one only needed a short stay for rehab.

5/5.00 Published 9 years ago

"The staff is wonderful, food is great, clean facility."

The staff is great. My aunt says the food is wonderful, and we're really happy she’s there. The residents seem happy too. I hope they bring Sarah back as the activities director—she was amazing and worked so hard. Overall, Brookdale Paddock Hills is a nice, clean place with friendly people.

4/5.00 Published 9 years ago

"Helpful Staff and Clean Facility"

The folks at Brookdale Paddock are awesome, caring for my wife well. We've faced some problems, but we're sorting them out. Generally, I'd suggest this place to others. The main reason? The staff is super helpful, and the place is squeaky clean!

4.5/5.00 Published 9 years ago

"Great Food and Friendly Staff in a Modern, Fun Facility"

The food is really good, and the dining room feels like a nice restaurant. There are lots of fun things to do, and the staff are friendly and helpful. Everything is clean and modern. They try their best to meet reasonable requests. This is a great assisted living facility.

4.5/5.00 Published 9 years ago

"Friendly staff, elegant dining, and good food—very happy!"

The staff are very friendly and helpful. I’ve talked with other residents and their families, and they all had good things to say. They treat everyone with respect and kindness, and everyone always has a smile. The dining room looks nice, and the food is good. So far, we are very happy with our choice for our dad.

5/5.00 Published 9 years ago

"Highly Recommend"

I found Emeritus East to be a great fit for my 89-year-old mother who has dementia. The staff is really helpful and supportive. Everyone knows her by her first name, and she loves the friendliness shown by all. The food is excellent, though my mom only complains that there’s too much of it. But, she’ll eat anything put in front of her—old habits don’t go away. I gave 3.5 stars for activities because I’ve asked several times for them to start a walking club, which my mom loves. Even without one, she still enjoys walking. If you're considering a place for a loved one, I recommend scheduling a visit.

5/5.00 Published 10 years ago

"Great place for my loved one!"

Things have gone really well for my loved one at Emeritus at Ocala! She was really nervous about moving, but after just a few days, she had only good things to say about her new home and how much she was enjoying it! I also like that, since they are a big chain, there is a location near me where we can move her if we ever need her closer to family.

4/5.00 Published 10 years ago

"Ideal for sociable residents; staff support, but shy might struggle."

You gotta remind them sometimes to get things done, but that's pretty normal for these places. If your family member loves chatting and hanging out, this spot's gold. They've got loads of chances to socialize and fun stuff to do. But if your loved one's a bit quiet, it might not be their jam. The staff tries to get everyone involved, but they can only do so much.

5/5.00 Published 10 years ago

"Wonderful place with great activities and friendly staff!"

This place is wonderful! My loved one loves all the activities. The food is great, and the staff is always friendly and helpful. We are very happy here!

5/5.00 Published 10 years ago

"Great staff and attention to detail!"

I like how safe and clean this place is. The nursing staff, especially the ones who give out medicine, are great. They pay close attention to details with the meds. The staff is very friendly and always quick to help. They remember who I am! When I call, they know my voice, and I appreciate that. It’s a smaller community, and it’s working out well for us.

3.5/5.00 Published 11 years ago

"Mixed Feelings in Memory Care"

This place had some issues. During the tour, there was water damage, but the guide brushed it off, which was weird. The memory care area seemed nice at first, but there was a scary incident with a resident. It felt a bit awkward. However, the setup in the memory care unit was interesting, focusing on memories with cool old stuff. Overall, it was okay, but the moisture problem was concerning.

4/5.00 Published 11 years ago

"Care Concerns"

The assisted living facility provides good care, but the lack of activities worries me.

5/5.00 Published 11 years ago

"Very Nice, Leaning Towards This One"

Very nice. Leaning towards choosing this one.

5/5.00 Published 11 years ago

"Very impressed with everything—staff, food, and cleanliness!"

I've been very impressed. The staff is great—accommodating, helpful, and always pleasant. My mother loves them, and I’ve had no issues. The only minor thing is that I use a different pharmacy, which makes things a bit harder for the staff, but that’s mostly my fault. The food is good, the facility is clean, and there are no bad smells. The residents all seem happy, and overall, I’m very satisfied.

3.5/5.00 Published 11 years ago

"Clean and Friendly Assisted Living with Clinical Feel"

This place seemed more like a hospital than other ones I checked out. It's all on the same floor, so it's not hard to move around. The people working there were really nice and kept everything super clean. It's a pretty good spot, it was our second choice.

Brookdale Paddock Hills

Address
1601 Southeast 24th Road
Ocala, FL - 34471

Website

Email

Telephone
(352) 547-1285

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