Assisted Living Facilities

Brookdale Port Charlotte

4.6/5.00 - based on 69 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Pleased with staff, facilities; recommend Brookdale Port Charlotte to families."

We liked the staff and facilities. Few hiccups initially, but happy overall. Recommend Brookdale Port Charlotte.

4/5.00 Published 1 year ago

"Assisted Living Facility Concerns: Medication Handling Raises Family Frustration"

It's a nice place overall. My mom came with her own meds, but within two weeks, they took them away and started giving them to her. I'm her POA and wasn't informed until after she signed something she doesn't understand. They claimed she wasn't taking them correctly. Since they started administering them, she's felt unwell and says she's not getting all her meds. I'm in Pennsylvania now and will have to deal with this when I return to Florida. I chose this place so I could have some normalcy, but instead, I'm dealing with unnecessary arguments.

4/5.00 Published 1 year ago

"Pleasant staff, community with unexpected rule changes, still recommend"

We chose this community for its one-floor layout and inside garden. Staff are pleasant and work well with residents. There were unexpected changes in rules about doctor distances and smoking regulations. Despite that, I like the staff and community and would recommend it.

3/5.00 Published 1 year ago

"Disappointing Tour at Brookdale Port Charlotte Assisted Living Facility"

My family visited Brookdale Port Charlotte for a tour. The tour was okay. The place looked old and not very clean. The restroom was especially gross. It wasn't a nice, clean place.

4/5.00 Published 1 year ago

"Caring Staff, Delicious Food, Could Use More Caregivers"

This place really cares about the residents and families, and everyone is so nice. The food tastes really good. I think they might not have enough staff to help everyone. If they had one more person to help with caregiving, they could take even better care of us.

4/5.00 Published 2 years ago

"Smaller Rooms and High Costs, Overall Good Experience"

I visited this community, and overall it was good. The rooms appeared smaller than others we saw. The cost was also higher than our budget.

4/5.00 Published 2 years ago

"Mixed Experience with Assisted Living Facility"

The assisted living place is okay, but not the best. They don't have enough staff, but the ones they do have are really nice. I wouldn't say you have to go there, but it's fine. There might be nicer places to live. The person in charge of activities left and they haven't replaced them, so there weren't many activities. The kitchen had a few different chefs while we were there. Some were good, some were not. Overall, the staff were friendly during my loved one's stay.

1/5.00 Published 2 years ago

"Dismal Care at Assisted Living Facilities; Quality and Concern Lacking"

Wish we could give less than 1 star. Can't endorse this place. My father stayed here, and his health got worse fast before he died. The nurses and the people in charge didn't do a good job, and they didn't listen to what the caregivers were saying. We're dealing with the main company now. Don't risk it. They don't pay any attention to caring for people.

1/5.00 Published 3 years ago

"Inadequate care, poor management, no amenities or activities, declining food."

This place used to be awesome, but not now. Moved my grandma out because of trashy care and management doesn't care. No cleaning, nothing to do, and the food that used to be ace is now garbage. It's such a pity.

1/5.00 Published 3 years ago

"Displeasure over food, care, pricing and lack of activities."

So disappointed. The food was awful, the care was poor and they really overpriced everything, especially for things we never even received. There were no activities or events for the residents. This place was a total joke.

5/5.00 Published 6 years ago

"took good care of mom"

They took great care of my mom. Looked at a few places and don't regret picking Brookdale p.c.

5/5.00 Published 6 years ago

"Brookdale Port Charlotte "

My parents and I are very impressed. The facilities are clean, lively and feel very warm. Both my parents really like the layout, and the staff. They enjoyed the memory event they attended. They are on the top of my list.

5/5.00 Published 6 years ago

"Laughter and happiness all around!"

This place is nice. It's clean with a simple layout and nursing staff in the building. The staff was very friendly and did exercises with the seniors in the family room. There was a lot of laughing, and everyone seemed to enjoy themselves. The seniors we talked to were happy. We learned about some VA benefits, which no one else had told us about. Overall, it was a great experience, and she helped our family find a solution we appreciate. It was a different experience from the other places we visited.

5/5.00 Published 6 years ago

"Residents feel well cared for"

I liked what I saw. I really liked hearing from the residents who live there. Their actions speak louder than words, and it seems like they feel well cared for and listened to. I didn’t get a chance to try the food.

5/5.00 Published 6 years ago

"Dignity and compassion shine here!"

Our family loves Brookdale Port Charlotte. Mom has lived here for several years and is getting older. The management team is steady in their goals. They hire only the kindest caregivers who always put the residents first. The managers work hard alongside everyone and lead by example. Dignity matters a lot to my mom, and this team never gives up on her. That’s what makes this community special!

5/5.00 Published 6 years ago

"Not what I expected!"

I just had a wonderful lunch there. The food was flavorful and restaurant quality. I'm still shocked because I never expected that from a facility. Their sales counselor is great—really helpful and kind. It's clear they are making a difference. All the residents I met were nice. This place just moved to the top of my list!

5/5.00 Published 6 years ago

"Looking forward to my new home"

I really liked this place and will be going there with my service dog. I went to an exercise class that I could do in my seat, then had lunch and chatted with the lovely ladies. They all said how much they enjoy living there and how the staff care a lot for them. I also went to a big event, and the food was amazing. They set the place up so nicely. I was impressed. It's a smaller place, and I love the layouts and the beautiful garden. There’s so much to do, and I am excited to entertain the ladies with my organ skills. I'm very excited.

5/5.00 Published 6 years ago

"Great place with good options and fun activities!"

This is a really nice place. We liked what they offer. They have different apartment sizes, and residents get served their meals. It's clean, smells good, and they seemed to have fun with a learning activity when we visited. They also accept dogs of all sizes.

5/5.00 Published 6 years ago

"Amazing place with caring staff and happy residents!"

What a wonderful place! It’s clean, has great care, delicious food, and feels like a happy home. The doctor said my mom wouldn’t benefit from assisted living, but he was wrong! She is active, lively, and happy again. It’s all thanks to what this facility does for her and her new friends. We’re so glad we chose this place, and most importantly, she is doing so well!

5/5.00 Published 6 years ago

"Amazing care and support for our loved one!"

We have a parent living at Brookdale Port Charlotte who has dementia, and it's been a tough change for us. The staff there is a true blessing! They are patient, informative, and always help us with what feels like constant changes. The care and attention they provide are even better than we expected. These changes can be scary for us, but they always find a solution that works. The therapy services and programs have been really helpful. We don’t worry anymore because we know they care for our parent as if they were their own. The management team is excellent and runs the place with a lot of heart. If we could give more than 5 stars, we absolutely would!

5/5.00 Published 6 years ago

"Promises fulfilled, family gained"

We're really happy with our choice. Mom is doing well, and they have done everything they promised. We definitely gained an extended family.

5/5.00 Published 6 years ago

"Great place that feels like home!"

We had a great experience with this community. Our sales counselor really cares about the seniors. They were super helpful. The place is clean, lively, and feels like home. It’s all on one floor with a beautiful outdoor area. Everyone we met had nice things to say, and we even spoke to a lady who has lived there for over ten years. We didn’t try the food yet, but we’re going to a lunch soon. We looked at many places, and this community is the best fit for us. There’s nursing on-site and care 24/7.

5/5.00 Published 6 years ago

"Our Experience"

Our loved one lived at Brookdale Port Charlotte. We were happy with the care and attention. Special meal needs weren't a problem. Anytime we had questions or concerns, they made themselves available and always followed through. The executive director, sales director, business manager, and care staff are the best. The feeling we had from our first visit to the day we left was the same! The room was always cleaned every week, laundry service was consistent, and they kept the place clean. They offer activities and day trips frequently. The cost is reasonable for the amount of attention they give. When considering assisted living, you should visit. We highly recommend this community!

5/5.00 Published 6 years ago

"Heart in This Community"

Great community. Clean, lively, and unique. Visited in '17 and this year. Staff is patient and engaged. Food was good, and we liked the "I can do" mentality on both visits. My dad likes this one and is eager to move in. Definitely worth visiting. This Brookdale is different in a great way. Lots of heart in this building.

5/5.00 Published 6 years ago

"Lived at Brookdale for Many Years"

I lived at Brookdale Port Charlotte for several years. I miss everyone terribly and am grateful for everything they've done for me and my family. The care I received was the best, especially when I had given up on myself. They refused to let me give up. I am better today because of them. I ate meals every day, sometimes with my family. The chef offers many choices, and you never go away hungry. There’s always something to do, and they involve everyone, discovering what your passion is. Anytime my family or I had obstacles, the management team fixed them promptly. They genuinely care if I was happy or needed anything. I owe a lot to these wonderful people. I live in another state now, and the community is nice, but I miss Brookdale and my family. I would tell visiting families how good my experience was because it's important they know their loved ones will be well taken care of and not just institutionalized. Brookdale Port Charlotte does everything with love. I miss you all.

5/5.00 Published 6 years ago

"Brookdale checked all our boxes and more"

We visited Brookdale Port Charlotte a few times this year. We also had dinner and lunch on different occasions and even attended a party. We liked that residents—and my husband and I—could order whatever we wanted to eat. One time, my husband changed his mind about his meal, and they were very welcoming and made him what he wanted. The residents we talked to said they liked living there and felt they had a say in everything, even food and trips. The place is clean and well-kept. My daughter and grandkids like it, too, and thought the food was good. Brookdale checked all our boxes. Their sales manager has been great to work with, without any pressure like we’ve felt elsewhere. We’ll be moving here next year, and Brookdale is our choice.

5/5.00 Published 6 years ago

"Mom is thriving in her new home!"

I moved my mom into this facility this year, and we are really happy with that decision. She’s doing better than we expected, and the management does a great job keeping us updated on her progress. They send pictures and feedback, which is so nice since we don’t live in Florida. They really don’t have to do any of this, and we are grateful for the whole staff. Mom loves the food and activities, and she has made new friends here. They take excellent care of her. Thank you!

5/5.00 Published 6 years ago

"Thankful for Brookdale’s amazing care!"

We chose Brookdale in Port Charlotte, Florida, because it feels comfortable and has friendly staff. When my mom toured, she was really impressed by the care and attention given to the residents and the delicious meals. We got way more than we expected! My aunt, who lives there, always raves about the food. She says the staff are incredibly gentle and provide the support she needs. They anticipate her needs and meet them before she even asks. She’s making friends and fitting in well. This has been a wonderful gift for our family. My aunt is happier than I've seen her in years and isn’t feeling isolated like she did when she was at home with 24-hour caregivers. The change has been so amazing that I get teary-eyed thinking about the quality of life she has regained. The residents are welcoming, and the staff go above and beyond every day. We are kept informed about everything, and [name] has kindly answered all our questions with great professionalism. The whole family feels included, and we are very grateful for the excellent care at Brookdale Port Charlotte.

5/5.00 Published 6 years ago

"Our recommendation"

We had a great visit! Lunch was tasty, the place was clean, and the staff was really caring. You can see they want to make a difference. It felt just like home. We definitely recommend it!

5/5.00 Published 7 years ago

""

We moved my grandmother to Brookdale Port Charlotte, and we are very happy. She wasn’t excited about assisted living, but now she says it feels like home. The staff is great, and the managers are very helpful. When issues come up, they handle them quickly, and my grandmother can be a bit demanding. The place is clean, and her care has been consistent since she moved in. This community really cares about doing right by the residents! It’s such a relief for our family. You don’t need to look anywhere else. This place is everything you could ask for!

5/5.00 Published 7 years ago

"Our top choice for Dad!"

Brookdale Port Charlotte was a great surprise for us. We checked out about five places in Port Charlotte, and none compared to what we found here. The sales counselor was super helpful and didn’t make us feel like we were being sold something. Brookdale’s programs and care plans really stood out to us, and we loved their special way of taking care of seniors. The food was tasty, and the staff were friendly. Everyone we met took the time to chat with us. It felt very welcoming. When our dad is ready to move to Florida, this place will be at the top of our list.

5/5.00 Published 7 years ago

"Clean, active, and organized facility with happy residents"

This place is really nice. It’s clean, active, and organized. I talked to many residents who said they were happy living there. It felt very different from all the other places we visited. I would have moved my mom in if she hadn’t passed away. Take a look at this place; you’ll be glad you did!

5/5.00 Published 7 years ago

"ONE IN A MILLION!"

Brookdale Port Charlotte truly showed their strength during tough times. When the hurricane hit, the team stayed and cared for my mom and all the residents nonstop. They gave up their sleep and comfort to keep everyone calm and safe. They were amazing—always patient and loving, with no complaints. We are so thankful for each one of them. Now, Mom is back in her apartment, smiling and returning to her routine. It really matters to know who your caregivers are when things get hard. They are truly one in a million! Thank you from the bottom of our hearts.

5/5.00 Published 7 years ago

"Fantastic facility!"

This place was really nice! It looked great, and the staff were super friendly! I would have had no trouble placing my loved one here; it was just fantastic!

5/5.00 Published 7 years ago

"This is a great place for my mother-in-law!"

We are very happy with the care my mother-in-law is getting here. The staff has been wonderful in helping her through this tough transition. There are many activities for the residents who want to join, along with field trips. We also like the resident doctor program, so my mother-in-law doesn’t have to go out for her appointments. Plus, we appreciate that this is a smaller community where the staff really shows they care about the residents.

5/5.00 Published 7 years ago

"Great teamwork caring for Dad!"

Our dad can be a handful, but the staff is consistent with his care. No matter the challenge, management finds a way to keep him happy. They go above and beyond, and we are so thankful! They truly care about their work and handle high expectations very gracefully. The management style really shows throughout the whole team. We are always impressed to see the managers working alongside the aides and nurses when needed. They work well together! Things aren’t always perfect with someone like our dad, but it’s nice to know they are always looking for solutions. We never saw that in Dad's previous homes. He is happy, and we have peace knowing they are taking great care of him.

5/5.00 Published 7 years ago

"Wonderful Place with a Caring Atmosphere"

This is a very nice facility. It's clean, friendly, and has a home-like feel. I spoke to residents, and they had great things to say. Management seems to listen to their concerns. I liked that they offer different apartment styles, and most have large windows with nice views. The outdoor area is beautiful for residents. The facility is all on one level with large, bright hallways. We felt so warm when we walked in, and by the end of our visit, we couldn’t think of any reason to keep looking. We especially appreciated the community sales manager, who was full of information and genuinely committed to the seniors who live here.

4/5.00 Published 7 years ago

"Clean, Friendly Assisted Living with One Floor"

The staff and residents are friendly, and it's clean. Having just one floor is nice, but the location isn't very convenient for us.

5/5.00 Published 7 years ago

""

Brookdale Port really exceeded our expectations. We knew nothing about assisted living and had a tough choice to make for our loved one. The sales counselor helped ease our worries with compassion, patience, and consistency from start to finish. They truly care about the residents and want to make a difference in their lives. If something isn't right, they will fix it. Our loved one is doing better than we ever imagined, and that’s all thanks to the staff.

5/5.00 Published 7 years ago

"A Small Intimate Community"

Mom is doing really well at Brookdale. She has made friends and enjoys walking. The staff are wonderful and quick to respond to any issue. They handle her memory issues well and are attentive to all her needs. The community is very clean and secure. Mom likes the food and is eating better. Everyone knows everyone, and I would recommend this community.

5/5.00 Published 7 years ago

"Great people who truly care about the residents."

These are just good people who treat residents like family. Of course, there are bumps along the way, but they always handle things quickly. The nursing director ensures great care, the aides understand dignity, the chef listens to feedback and keeps everyone happy, and the activities manager is creative and patient. The sales manager shouldn't even be called 'sales'—she’s better than most social workers. The community is clean and feels like home. This is our third place, and we won’t consider moving again. I’m so thankful for them. Now, I don’t worry about her at all.

5/5.00 Published 7 years ago

"Happy with the caring staff and welcoming environment"

We’ve been very happy here. The staff is caring and always ready to help new residents settle in. The meals offer lots of choices, and there are many activities for everyone. Residents can even bring small pets! The building is bright with big hallways and a nice courtyard. Families will love this smaller community.

5/5.00 Published 7 years ago

"A Truly Caring and Unique Community!"

We made the hard choice to move my mom into assisted living, and we visited Brookdale Port Charlotte three times. We had meals there and joined an activity, and we were very impressed. The staff showed us exactly what we wanted for my mom. We talked to other residents, some of whom came from other places, and they all had great things to say. Management listens to the residents and meets their requests, involving them in meal planning and activity outings. They even started activities that residents asked for. We saw a lot of flexibility! The attention to care was clear. We met with the sales manager, who was always responsive and helped us with VA benefits and bridge loan options. There was no pressure, just compassion and help, which the whole family appreciated. We didn’t find that at other places! There is so much to think about when making this big change, and we looked everywhere. I can say without doubt that Brookdale Port Charlotte is unique. It’s a smaller, single-story building that is very clean, well-kept, and peaceful. You can tell that this team really cares about their residents.

5/5.00 Published 7 years ago

"We found home"

Never have to worry at all. My loved one gets great care and is treated with love by this team of professionals.

5/5.00 Published 7 years ago

"COMPASSIONATE AND DEDICATED TEAM."

They take wonderful care of my mom. She can be tough and has memory problems, but they treat her with kindness and love. They encourage her to socialize and stay active. Moving her here was the best decision we made. I can’t say enough good things about this team. They all work hard to help the residents. They prepare her meals just how she wants, and they never say "no," even to some of her quirky requests.

5/5.00 Published 7 years ago

"Best community for independence and care"

This is a great community! It's clean, has good food, and feels warm and welcoming. They really listen to what the residents need and want, and they make it happen. They also help residents stay independent, which is very important to my mom. The staff is kind and caring, like one big family. You don't get that in the bigger communities. This was the best decision we ever made.

3.5/5.00 Published 7 years ago

"Compassionate Care"

The staff is incredibly caring.

2.5/5.00 Published 7 years ago

"Mediocre Food, Limited Activities and Sparse Weekly Doctor Rides"

The food here is just so-so, but they listened when we said it needs to get better. They promised they'd work on this. It would be nice if there were more fun things to do here. Also, rides for appointments with the doctor are only available once a week.

5/5.00 Published 8 years ago

"Wonderful care and happy family at Brookdale Port Charlotte"

The staff at Brookdale Port Charlotte takes excellent care of my grandmother. They pay close attention to her needs while respecting her independence. The place is always clean and well-maintained. The food is tasty, and they have plenty of activities, shopping trips, and family events for us to enjoy together. She’s really happy, and so are we!

5/5.00 Published 8 years ago

"We Highly Recommend Brookdale Port Charlotte for Assisted Living!"

Our visit to Brookdale Port Charlotte was even better than the scheduled visits at other places. It felt very homey, and the staff was super friendly. The marketing manager helped us find VA solutions and really understood what we’re going through. I talked to a few residents, and they all said they love living there and seemed really happy. The place was clean, and there’s a nice outdoor courtyard for residents to enjoy. A musician was singing, and everyone seemed to have a great time. I didn’t get to try the food, but the residents I spoke with said it’s always good, and they get to pick their meals. Brookdale Port Charlotte seems to be doing everything right. They allow pets and even have a secure area for dogs to play. We definitely recommend it!

5/5.00 Published 8 years ago

"Great place with friendly staff and fun activities!"

I was very impressed. This single-level community was clean, friendly, and had lots of staff available. Residents were out and about, having fun with crafts. I stayed for lunch, and the food was very good. I liked that they have four room sizes and are pet-friendly. The sales manager and chef were awesome. Brookdale has many programs designed to help their residents, and they really make it happen. I loved that nursing is onsite. My best advice is to look around and consider this community. It truly is an ideal place for seniors.

5/5.00 Published 8 years ago

"Dad is happy and adjusting well to his new home!"

Dad is settling in nicely at this community. I haven't tried the food, but he enjoys it and there are many healthy options for him. The place is clean and well-kept. He likes to join in some of the activities they offer. The staff is great, and communication is good. I would recommend this place.

5/5.00 Published 8 years ago

"Great Facility"

Everything from our first visit to my dad's admission was handled with care for him and all family members. They anticipated our needs and questions, making the transition smooth.

5/5.00 Published 9 years ago

"Warm, family feel, great food, and caring staff!"

Our experience with Brookdale Port Charlotte has been amazing! I'd give them more than 5 stars if I could! Right when you walk in, it feels different from other places—like a warm, cozy, family home. The staff knows all the residents by name, and they all seem to get along well! I've even seen the managers joining in activities with the residents. The dining service really impressed me too. The residents are treated like restaurant guests, with lots of choices, and the food is great! I can’t say enough good things about this place!

5/5.00 Published 10 years ago

"We are very happy here!"

Everything has been great at Sterling House! They take wonderful care of my loved one, and she really enjoys it here! We are very happy. The staff is friendly and treats all the residents well!

4/5.00 Published 10 years ago

"Another Great Spot!"

I also enjoyed this place!

3/5.00 Published 10 years ago

"Routine Expenses Rise, Attention and Quality Remain Unchanged"

It was decent, though the rent kept getting more expensive. They didn't give her much attention. The meals were okay, just not noteworthy. She had a personal room, but it felt more like a bedroom than an apartment.

4.5/5.00 Published 11 years ago

"Friendly, Caring Staff with Great Activities"

The staff is really friendly and the place is nice. They keep everything in good shape. Even though my mom is in the hospital right now, they still treat her like a resident and take good care of her. She hasn’t been there long, but the activities seem really good from what I’ve seen.

4/5.00 Published 11 years ago

"1-Bedroom Kitchenette with Snacks"

This assisted living facility offers a 1-bedroom kitchenette with snacks in the afternoon and evening. The room is 325 sq ft, and there's an additional charge for cable and telephone services. They hold an LNS license.

Brookdale Port Charlotte

Address
18440 Cochran Boulevard
Port Charlotte, FL - 33948

Website

Email

Telephone
(941) 743-9300

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