Brookdale Vero Beach South AL
RE
"Good care, high prices affect value"
I think they are a great community and I would recommend them. But their care plan pricing is very high, so I rated them low on value for cost. The care the residents get is very good, though.
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Anonymous
"Great staff, needs better housekeeping and tastier food"
The staff is great. They seem short-handed, but everyone is really nice and helpful. The housekeeping is good but could be better. The food is kind of bland and tastes like it's made for a lot of people. I think that's normal for places like this.
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anonymous
"Brookdale Vero Beach South Disappoints in Value for Money"
We thought Brookdale Vero Beach South would be better for the price. Comparing everything, it seems like they should charge $1000 less.
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Anonymous
"Small and Dated Facility"
I visited this place. It's kind of small and looks a little old.
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Shawn
"Comfortable assisted living facility with minor access and cleaning concerns."
This place is pretty nice overall. The common areas and dining are nice. The staff were really great. Sometimes getting in and out of the building on weekends can be a bit tricky. It would be better if they cleaned the rooms more often.
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Chris
"Caring Assisted Living with Great Value!"
It's not a huge facility, so the staff can provide personalized care. The manager,, has been fantastic. The staff genuinely cares about our loved one and the other residents. Considering what's offered and the quality of care, it's a good value for the money. Our loved one really enjoys the music and singing, and we'd recommend this place to other families.
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Joni
"Assisted Living Facility Praised Despite Initial Covid Guideline Issues"
The only problem we faced was that sometimes they didn't follow all Covid rules. But that's improved a lot. I would definitely suggest this place to others. It's a small community all on one floor, so no stairs or elevators.
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Anonymous
"Personalized Activities and Communication Need Improvement"
The place tries hard to keep folks in the memory care unit busy. My family member’s there, and sometimes it’s tough doing activities with everyone. But they’ve been super cool about spending time one-on-one with my loved one. They found out she loves golf, so they made a special putting area for her in her wheelchair. She really enjoyed that. We wanted them to stop giving my loved one a certain medication. It was tough to get that sorted out because communication wasn’t great.
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Anonymous
"Residents Relocated Amid Hurricane at Older Assisted Living Facility"
The assisted living facility has an older building, and during a recent hurricane, residents had to move multiple times.
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Anonymous
"Quiet Assisted Living Near Botanical Gardens"
This community only accepts private payments and is located near beautiful botanical gardens.
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Anonymous
"Horrific Experience at Assisted Living Facility"
I wish I could give this place no stars at all. My mom, who is 81 years old, was actually hit by a staff member while she was staying there for memory care. Then they kicked her out right away because of her actions. They say they provide "compassionate care", but they need to remove that from their mission statement. To make matters worse, it seems like the administrative staff needs to learn how to train their staff better, or maybe they just need more staff. Either way, this place needs to change a lot before it gets any better. I wouldn't recommend this place for any kind of help you need!
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Anonymous
"Mixed Feelings About Assisted Living Community"
I liked the tour. The staff was friendly and really nice. The community was good, but not as great as we expected. The residents were active in the community.
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Anonymous
"Assisted Living Facility Needs Update"
This place looks kinda old, with stains on the lobby carpet. Feels more like a nursing home than assisted living.
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Anonymous
"Nice facility, friendly staff, minor issues"
Balmoral Assisted Living is nice, with friendly staff. Minor issues noted.
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