Brookdale Wekiwa Springs
MR
"Disappointing Care and Broken Promises For Loved Vet"
I wouldn't suggest you choose this place. It's really expensive and definitely doesn't give you your money's worth. The food, the help they provide, and the way they care for people was thoroughly disappointing. They showed no concern for my family member. They kicked him out with an eviction letter just because he was late with one month's payment, and they didn't even give him any warning. This was really hurtful, especially as he's a WW11 vet. Even though it's close to our family, they lied to us with promises they didn't keep.
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Michelle
"Assisted Living Tour Disappointment: Unhappy Residents and Higher Costs"
Our tour guide was friendly, but residents seemed unhappy. Staff rarely engaged unless asked. Facility less clean, rooms smaller, and pricier than expected. We hoped Wekiva, closer to home, would be better.
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Anonymous
"Unclean Facility and Unpleasant Layout"
We found dirty floors upon entering and disliked the floor plan.
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anonymous
"Nice place with end-of-life care but few residents"
Our visit to Brookdale Wekiwa Springs was great. I liked that they offer end-of-life care, so we wouldn't have to move our loved one later on. However, I didn't see many people there, and she's very social. Still, it seemed like a safe place with good activities, and the location was really nice.
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Kathy Y
"Mixed Feelings About Assisted Living"
The community had many amenities, but it felt a bit impersonal. The rooms resembled hotel rooms, which wasn’t what we wanted. The memory care didn’t meet my standards.
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anonymous
"Friendly Assisted Living with Great Activities!"
The Brookdale Wekiwa Springs community is really nice. The outdoor area and surrounding grounds are super pleasant, and we really like that part. The staff members always have a smile on their faces when we visit our loved one. We enjoy the activities program, especially the dancing, music, and socializing. We’d recommend this community to other families.
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Daniel B
"Better Than Most"
It’s been okay, but I’d prefer being at home. I get along with the other residents, and out of the places I’ve seen, this one is better.
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Edith F
"Top-notch care and safety, staff very accommodating, overall great experience!"
I don't have anything bad to say. The people who work here are really helpful, and I feel safe.
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Beth V
"Caring Staff Builds Happy Community"
The employees are really nice and friendly to almost everyone living here.
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Joan C
"Comfortable and welcoming assisted living, could use more male residents"
I really like living here; it feels like home to me. The place is just the right size, cozy and comfortable. I think they need more guys around, but the staff are doing a fantastic job. I feel like I'm getting good value for what I pay.
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Charlene M
"Nice people, no bad experiences, overall pleasant experience."
Here's the rewritten review in 8th grade level American English: The people are nice, I haven't had any bad experiences. It's been pleasant.
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Lois L
"Mixed Feelings About Assisted Living"
It's not too bad. Everything seems okay—I've been here for about six months.
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Anonymous
"Impressive Visit to Cozy Assisted Living Facility"
Visiting the place was really useful. You can see the bedrooms, shared spaces, and meet the residents and staff. It's a great place.
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KrisCreatative
"Great Changes at Our Assisted Living Facility"
The new management team is really making a positive impact. The Executive Director and Head of Nursing do an amazing job. They always answer my calls and are super helpful!
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Anonymous
""Unsatisfied: Inadequate Care at Assisted Living Facility""
We really didn't like the service from this place. They told us that they'd be able to help her with stuff she needed personally. The staff was never around when you needed them and took forever to respond. It seemed like they didn't have enough people working. They didn't even take her to the eating area to have meals with the other folks living there. There were lots of fun activities that they never included her in. We definitely wouldn't suggest this place to other families.
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Anonymous
"Stay Away: I'd Never Recommend This Assisted Living Nightmare"
I wouldn't wish this place on anyone. If my dad had stayed there, based on my experiences, I honestly think he wouldn't have survived. So it's not somewhere I would suggest to anyone. Another family member once lived there. They were supposed to help her dress, which is what we were paying for, but they didn't. She tried to do it herself and fell, hitting her head. The list of issues I have with this place could go on. The independent living section was acceptable, but the assisted living was a nightmare. He had to take care of his own wounds because nobody was at the nurse's station. On top of everything, they had brown-banded cockroaches.
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Anonymous
"Great Staff and Amenities, But Not the Right Fit"
I liked the visit I had with my mom at this community. The staff were punctual and provided plenty of helpful information. They also answered all our questions. The place had a good layout with many nice features for everyone living there. However, we decided it wasn't the best choice for us in the end.
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Kathy McGuffin Palmere
"Great referral and support!"
The follow-up from A Place for Mom was terrific. They made sure we found the right people to talk to. They connected us with Brookdale in Apopka, and we just moved our dad into this senior living center.
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Anonymous
"A Good Place for My Friend"
My friend is doing well since moving here. I know she's safe and happy. The staff is nice and good at their jobs. They keep the place clean. She's trying the activities and likes the meals. She's getting used to it, and I'd suggest it.
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Anonymous
"A great place!!"
This place is a six out of five! The people are amazing and have gone above and beyond to help us. It's clean, and they have daily activities.
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Anonymous
"Friendly and Helpful Community with Great Activities"
So far, everyone has been super friendly and helpful. Sometimes it’s hard to reach them on the phone. The facility is clean inside. The friendliness is top-notch. Everyone has been kind and welcoming. The activities are great too. Everything has been going well. We’re really happy with Emeritus at Wekiwa Springs. It’s a nice and friendly community. I would recommend this place.
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Anonymous
"Not Much Variety at Assisted Living Facility"
The place has just one long corridor. The other people living there seemed way ahead compared to my father. The spaces for activities and dining are really small.
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Anonymous
"Lovely Assisted Living Community"
We checked out this community while exploring care options for our loved ones. If I had to pick a place for my parents, it would be this one. It stood out as the nicest among all the communities we considered. The Villas and the rooms were just lovely.
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Loved one
"Checked out facility, left unimpressed"
I had a look at this place while seeking care alternatives for a family member. To be honest, this one did not wow me. The entrance was neat and tidy, but there was a strange smell once you stepped inside the actual living area. We also had trouble with things like getting in and around easily and parking for guests.
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John Rolfe
"Pre-move-in experience at Emeritus"
My mom hasn't moved into Emeritus at Wekiwa Springs yet, but she will at the end of the month. The staff has been really helpful and friendly. The place is clean, and everyone was active, which was a big reason we picked this facility.
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Loved one
"Care Grows Costly Despite Quality Not Improving"
We first thought this community was great, everything seemed very clean and the staff was friendly. They were able to take care of our loved one who didn't need too much help. But, when our loved one got sick and needed more care, we were not as happy. The cost went up a lot and we don't think the care they got was worth that higher cost. If your loved one only needs a little bit of help, this place could be good. But, if they need a lot of help, it might be better to look somewhere else.
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Family Member
"I Give Them a Cautious Four"
I’d give them a cautious four stars. The place was clean, and the staff were friendly. But they really pushed my loved one to stay there, which we didn’t like. When our loved one came home, they said it was nice, but they knew how much money they had, and Emeritus wanted it. Even my loved one could feel the sales pitch. The food was good, but they didn’t do a great job getting them to take their medicine. Emeritus always had an excuse. Would I use them again for respite? Maybe, but I wasn’t happy about the hard sell. The facility was nice, well-run, and the other residents were friendly.
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Potential Resident
"Too Pricey"
The facility is really nice, but the cost is way too high. They charge double what we pay now.
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Customer
"Good Spot, But Available Rooms Too Small For Mom's Needs"
Decent location. The largest room they have is an alcove. It's too cramped for Mom. They do have cottages, but unfortunately, none are open at the moment. I might let Mom see the place, although I'm not sure she's prepared for a move yet.
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Customer
"Nice facility but feels more like a nursing home."
This place is really nice, but it feels more like a nursing home than a residential care facility. I'm searching for something that feels more like home.
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