Charity Care
Anonymous
"Grandfather's Health Declines at Neglectful, Poor-quality Assisted Living Home"
Since my grandpa started staying here his health has gone downhill quickly. My last visit, I had to yell at the staff because they were dragging him by his arm across the floor, causing him pain. Their only response was, "he can walk". This place is atrocious, it reeks of and seems like they just want their residents to give up. I don't know whether to feel heartbroken or somewhat relieved that my grandpa is finally leaving this terrible place to go to hospice care. I'm not blind to the fact that Dementia/ Alzheimer's has a role in his current state, but at least before coming here, he could walk and talk. Now that he's been here, he's confined to a wheelchair and hardly speaks anymore.
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Anonymous
"Avoid this facility: They worsen loved ones' conditions, not improve them"
My grandpa has drastically worsened since coming to this horrible assisted living facility. I confronted the staff when I saw him being dragged around the floor by his arm, in clear distress. All they could say was, 'he can walk'. It's a miserable place that smells awful. They just expect their residents to sit down and give up on life. I’m uncertain if I should feel sad or relieved that my grandfather is leaving this awful facility for hospice care. No doubt, his dementia and alzheimer's contributed to his current state, but this facility has done him no favors. He was able to talk and walk prior to his stay here. Now, he's wheelchair-bound and rarely speaks.
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Anonymous
"Grandma’s Comfort"
My grandma receives great care here. The staff is kind, the place is clean, and she enjoys the meals and activities. We recommend it to other families.
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Anonymous
"Uncle loves it here!"
Charity Care community is a hit with my uncle. The staff are super easy to work with and communicate great. They take excellent care of him. He has lots of activities to join in. The place is very nice and clean. He enjoys the variety of food, especially the familiar Hispanic dishes.
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Anonymous
"Review: Deplorable Experience at Assisted Living Facility, Hialeah, FL"
This is absolutely the worst place you could take a family member to receive care! This institution shamelessly exploits the insurance protocols at the expense of vulnerable seniors who need genuine medical attention. They show unhesitating audacity receiving sick family members only to shuffle them around different facilities. Eventually, you're left clueless as to where your loved one is.
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Anonymous
"Facility Profits Off Insurance, Provides Poor Care: Disgraceful"
Absolutely don't send your family member to this place. Those running it are unfairly profiting off the medicare and Medicaid insurance, which is completely wrong. They'll accept your family member for care, then they'll shuffle them around due to the insurance situation. It's utterly disgraceful how they're cashing in on our insurance and seem to be getting a kick out of it. Meanwhile, you might find yourself wondering where your family member has gone. These supposed caregivers could potentially give your loved one away without so much as a warning. Yet, they'll ensure they collect the money from your insurance. It's a disgrace! They better watch out because justice will be served to these shameless individuals in due time!
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