Assisted Living Facilities

Elmcroft of Timberlin Parc

4.5/5.00 - based on 45 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 11 months ago

"Clean, attentive, caring staff; needs better holiday staffing."

The facility is clean and attentive to our needs. I like the size since it has only about 60 residents. My biggest concern with Sodalis is staffing levels, especially during holidays. They need better staffing and more accountable staff to relieve pressure on those always there. Overall, the staff is caring and compassionate, and my mother-in-law says the food is good.

4/5.00 Published 1 year ago

"Great administrator, poor location"

It doesn't look fancy, but the person running it was great and always ready to help in his office. I really liked it there, although it wasn't located well for me.

3/5.00 Published 1 year ago

"Needs Better Care and Clear Answers"

I really hope they’d look after our family member better. They keep telling us she could fall, but it seems like they’re not keeping an eye on her, and that’s really annoying. The people working here are friendly, but sometimes when I ask something, I don’t get a straight answer. It feels like they’re just giving me the runaround. The place itself is pretty nice, but they still haven’t done the remodeling they said they would.

1/5.00 Published 2 years ago

"Subpar Care and Terrible Food at Assisted Living Facility"

This place never has enough staff around and it feels like they just don't care. They aren't kind or eager to do anything extra to look after the people who live here. The food is just awful. The only decent thing is the home health nurses and therapists who come to help my dad.

3/5.00 Published 2 years ago

"Positive Turnaround After Initial Hiccups"

At first, there were a few small problems, but after we talked about them, things got a lot better. The person in charge has been really helpful. All in all, it’s been pretty okay!

4.5/5.00 Published 7 years ago

"Great Place, But Mom's Not Ready Yet"

We had a really good tour here. The staff were great, taking their time to answer all our questions. We think mom would be happy here because there are many nice things for residents to enjoy. However, we don't think she needs this kind of help just yet. I would definitely suggest taking a tour here.

5/5.00 Published 7 years ago

"Helpful Staff, Lacking Personal Connection During Visit"

The community was nice, but we didn’t feel a strong connection when we visited. They were very professional and provided us with plenty of information to help us make the right choice. Overall, they did a great job.

5/5.00 Published 7 years ago

"A Nice Place, But Not Her First Choice"

During the tour, we found a nice place where everything seemed great. The tour guide was friendly and professional, and they knew a lot about the community. However, it just wasn’t my mother-in-law's favorite choice.

4/5.00 Published 7 years ago

"A Welcoming Community with Friendly Staff and Great Activities"

My dad loves the people here! They treat him really nicely. The place is nice too, and he's happy since he moved here. But he doesn't like the food much. Still, he's making friends at dinner. They do fun stuff here, thanks to the activities director. And everything looks neat and tidy. We're happy with everything they've done for us. I'd recommend this place to others.

5/5.00 Published 7 years ago

"Great choice, caring staff, and happy atmosphere"

Since moving in, my son's dad has mentioned how nice and helpful the staff are, and how happy the place feels. Choosing Elmcroft of Timberlin Parc was a great decision, and it has eased our worries about him getting the caring attention he needs.

5/5.00 Published 7 years ago

"Great place for Mom, very helpful staff!"

This was the first senior living place I visited from "A Place For Mom" recommendations. I was really impressed. The staff and the whole team were very helpful. Given my mom's age and needs, this was the best fit. She will have a nice room on the first floor, close to everything. I’m sure she will enjoy her new home as time goes on. Thank you!

5/5.00 Published 8 years ago

"Great care and activities for mom!"

My mom is getting great care at this community. She really likes the staff and the meals. The place is clean and has lots of fun activities. We recommend this community to other families.

4/5.00 Published 8 years ago

"Warm and Welcoming Assisted Living Facility"

This place was really helpful. The boss is awesome, and most of the folks are nice too. It feels cozy, like a big fancy house. I liked knowing that the workers eat here too. At night, one nurse wasn't so great, but the community talked to her about it. Overall, it was a really good time, and I wish my mom could've enjoyed it fully.

5/5.00 Published 8 years ago

"A Wonderful Place for Care and Support"

Our experience at Elmcroft of Timberlin Parc has been great! I was pleasantly surprised by how clean and well-maintained the facility was during my first visit. The staff is friendly and professional, and they've really gone the extra mile to help our family during a tough time. I highly recommend Elmcroft; it’s a really nice place!

3/5.00 Published 8 years ago

""Residents Need More Interaction and Activity""

Recently, my mom settled into Heartland Village. After spending a few weeks checking things out, I also spotted that there wasn't much interaction with the residents. Mostly, you'll see the seniors either in their rooms or chilling in the group living room, not doing much.

3/5.00 Published 9 years ago

"Limited Engagement for Residents in Memory Care"

The team dealing with memory care needs to be clearer about the activities they provide for the residents. My relative has stayed there for a while, and every time I visit, I mostly find the residents sitting in the common area, seemingly lost in their thoughts. I hardly see the staff or caregivers interacting with them.

5/5.00 Published 9 years ago

"Great job at Elmcroft!"

Elmcroft of Timberlin Parc does an amazing job! They have a fantastic activities director who keeps everyone busy and having fun. This is a big reason why this place is so nice. The food is delicious, and the staff is wonderful. I’m very happy with this facility.

1/5.00 Published 9 years ago

"Terrible experience at Elmcroft, won't suggest it"

My time with Elmcroft of Timberlin Parc was pretty bad, and I would advise against using them. I went with them for a short period to help care for a loved one. Sadly, she became extremely thirsty and even had a fall from her bed. I was beyond upset when they didn't even try to reach out to me after she fell. They simply put her back in bed.

4/5.00 Published 9 years ago

"Assisted Living with Heartwarming Perks"

Mom might need less care here. They have different levels of care, and they even have a special Grant a Wish day. Plus, they can give medications, and two employees have their parents here.

5/5.00 Published 10 years ago

"Small, quiet, safe in a nice neighborhood."

It’s small, quiet, and safe in a nice neighborhood. I like how cozy it is and how much they focus on details. The size really matters, and Jill was very smart and helpful.

5/5.00 Published 10 years ago

"Clean, lovely, and friendly staff—residents look happy!"

The place is clean, with friendly staff and a smaller, welcoming community. The residents all looked happy, and it's just what we were hoping for.

5/5.00 Published 10 years ago

"Very nice! Cozy place with great memory care."

Very nice place! It's small and feels cozy. The memory care area has only 16 residents, which is great. Both Mom and Dad will live here. Five stars!

5/5.00 Published 10 years ago

"Friendly and caring community!"

It’s a friendly and welcoming place. The staff is very caring. The food is decent, and there’s plenty of parking. We haven’t had any issues with the laundry service.

5/5.00 Published 10 years ago

"Just Like Home"

My mom has lived at Elmcroft of Timberlin Parc for over four years. What I love most about Elmcroft is the caring staff. Whenever I visit, I’m always greeted with a smile and sometimes a hug. They show love and respect to all the residents and go out of their way to make everyone feel special. If a resident has a "special dream," Rachel Waxer, the Healthy Lifestyle Director, will make it come true. She plans fun events and outings and always has her camera ready! It’s great to know my mom calls Elmcroft her home now. Knowing she is happy and well cared for gives me peace and helps me sleep at night.

4.5/5.00 Published 10 years ago

"Top Assisted Living Facility in Jacksonville"

My mom has been living at Elmcroft at Timberlin Parc for 8 years, and now she’s starting her 9th. Elmcroft feels like a real home with a warm, family-like atmosphere. The leadership and staff are truly caring, so I can be at ease knowing my mom and the other residents are well taken care of. Having worked in this field for years, I believe Elmcroft is the best place around. I’ve recommended it to many people, and I have friends whose loved ones also call Elmcroft their home.

5/5.00 Published 11 years ago

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In the summer of 2010, our family had to make a difficult decision. With our father’s health declining, we needed to move both our parents from their home of 50 years. One of us had researched Elmcroft Assisted Living at Timberlin Parc, so it was the first place we visited. In the end, we chose it for our parents. Unfortunately, our father passed away shortly after the move, but he found comfort knowing our mother was in a safe and caring place. Our choice was driven by several things, with their safety being the most important. Having caregivers available 24/7 for emergencies was our top priority. We also valued the facility’s cleanliness, nutrition, medication management, and the ability to add extra services if needed. The friendly staff and variety of activities, including trips off-campus, made it even better. The small size of the facility was another positive factor for us. In 2012, we moved our mother to Heartland Village, Elmcroft’s Memory Care Center. The loving, patient staff has provided her with great care, keeping her safe and happy. Knowing that she is treated with dignity and respect brings us peace. She receives daily hugs and is reminded how special she is. Elmcroft doesn’t just care for our mother—they also support the family. They offer monthly education on dementia and hold fun, family-friendly events throughout the year. It's wonderful to see people of all ages come together. We are grateful every day for the loving care our mother receives at Elmcroft.

5/5.00 Published 11 years ago

"Elmcroft: A Wonderful Place for My Mom"

Every time I visit Elmcroft, I’m impressed. I’ve checked out five different places, and this one stands out. The staff is a group of caring and lovely people, and the facility itself is beautiful. But what really caught my eye were the residents. They look happy, alert, and they join in on activities. They’re warm and friendly too. After visiting several times at different hours, I chose Elmcroft and moved my mom here. She has Alzheimer’s and doesn’t handle change well, so it was a tough day. The staff went out of their way to help her settle in. They called me several times in the first few days to give updates and make sure they understood her routine to keep her comfortable. The other residents welcomed her and made her feel at home. I know I picked the right place for my mom’s new home.

5/5.00 Published 11 years ago

"Dedicated Staff"

More than anything else, it's the staff and their dedication to creating a comfortable and safe environment. The facility isn't brand new, just a bit outdated, but that doesn't affect the overall experience. I was looking for a place with a memory care unit, and Elmcroft had one of the best staff engagements I've seen.

4/5.00 Published 11 years ago

"Delightful Assisted Living Facility with Friendly People"

The place was really nice, and the folks were friendly. We had lunch there. The thing that bothered my ex-mother-in-law and father-in-law the most was that when they met some of the people there, they didn't feel as comfortable. It seemed like there were a lot of old people, but they didn't seem to realize they were old too. Despite that, it was a really nice place.

5/5.00 Published 12 years ago

"Amazing Care and Friendly Staff at This Assisted Living!"

I couldn’t be happier with the care my loved one receives here. The staff is friendly and really pays attention to everyone. The activities keep everyone engaged, and the place is always clean and welcoming. I feel at peace knowing they are in such good hands.

Elmcroft of Timberlin Parc

Amenities:

  •     Secured Community
  •     Restaurant-Style Dining
  •     Classes, Activities & Live Musical Entertainment
  •     24-Hour Resident Care Staff
  •     Specially Trained Memory Care Staff
  •     Customized Care Plan
  •     24-Hour Emergency Call System
  •     Coordination with Healthcare Providers
  •     Scheduled Transportation

Address
7620 Timberlin Park Boulevard
Jacksonville, FL - 32256

Website
https://www.elmcroft.com/community/elmcroft-of-timberlin-parc-florida/

Email

Telephone
(904) 519-9300

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