Garden of Roses
Anonymous
"Refund Delay Raises Concerns About Assisted Living Facility"
My mom was only at this place for a few weeks before she died. That was back in June. Here we are, over half-a-year later, and I'm still waiting on a refund. I've called bunches of times and keep getting different excuses. I'd advise against using this place. It feels like they're operating on a tight budget and if they don't have the money for a refund, I doubt they have the resources to properly care for patients.
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Anonymous
"Unfulfilled Promise of Refund at Assisted Living Facility"
My mom stayed in this home right before she died, happening on June 4th. They told me they'd give the $3500 back that I paid for that month. It's been over six months and my refund is still not here. I've phoned them a lot, only to hear, "the check's in the mail." But it's never shown up. This place seems to lack enough money to run correctly, which is why I can't suggest it to others.
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