Gulf Breeze Courtyard
Anonymous
" "Disappointment and Neglect: Assisted Living Facility Fails Residents""
This is the absolute worst assisted living facility. The original director, whose name has been removed, was always caring, helpful, and very considerate of our loved ones. Unfortunately, he stepped down, and a new director took over. Our experience with her has been a nightmare. She's rude, demanding and has called us multiple times, threatening to involve the police if we didn't comply with her wishes. She's also a habitual liar. She never communicated properly with the relevant doctor about patient care. The doctor had to discover what was going on from a third party. The facility is also very unclean. The resident's room had rotten food and wet clothes that were never cleaned up. Despite the obvious filth, housekeeping claimed it wasn't their responsible. This facility is also understaffed. They expect family members to stay and supervise residents because they claim it's not part of their job to keep an eye on them if they misbehave. They even altered a resident's medication without the necessary approval. Honestly, all I have for this place is negative feedback and utter disappointment. They simply cannot handle patients with dementia.
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Anonymous
"New Management Improves Assisted Living"
This spot has really shaped up since my last visit. It's clear there's new folks in charge because everyone's so nice, the nurses are super kind, and it doesn't cost too much. Really happy we picked this place!
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Anonymous
"Great care and friendly staff make this place top-notch"
The place is very clean. The caregivers really go the extra mile for the residents. The activity staff are nice and always interact with the residents, and family members are always welcome. The management is never too busy to answer questions or give tours. Nurses are available 24/7. All the staff are friendly and helpful. The dining staff is also always pleasant and friendly.
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A L Woods
"Top-notch care, clean spaces, and fun activities. Highly recommend!"
The place is awesome! The people who work here are really nice and helpful. They have nurses all the time, so you can get help whenever you need it. The apartments are big and don't smell bad, which is great. Plus, they have cool stuff to do and good food. I think it's a really good place.
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Anonymous
"Filthy Conditions and Terrible Care at Local Nursing Home"
This care home is downright gross! The whole building reeks of pee as soon as you step inside. The rooms where the residents live are filthy, filled with dirty bathrooms and pee-soaked carpets. People wearing pee and poop-stained adult diapers wander around. The furniture is soaked in urine. It's a totally uninviting place. Residents are left bored in the lobby, with nothing to do. They get the worst care imaginable. No one washes their hands properly, and residents have waste under their fingernails. Dental care is ignored, and residents' teeth and breath are filthy, which can even lead to heart disease. The room aides working there are super untrained and don't seem to care about anyone but themselves. Residents' pants are falling down and no one does anything about it. Residents miss meals because the aides can't be bothered to wake them up. The aides don't give baths as they should and they're always making up reasons why they didn't do it. The place is always buzzing with harmful gossip about the good nurses and aids. The boss, "ED," enjoys watching her staff fight, probably because it makes her feel powerful. The "ED" doesn't even know her residents and likes to blame everyone else for her own mistakes. She's never there when you need her and she'd rather pass the buck to the Resident Assistant Supervisors or the DON before she'll answer a question. More than once, she's thrown her own people under the bus. The amount of money it costs to live in this horrible building, which should be condemned, is outrageous. Please, please put your family members in a better home than this awful dump!
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Anonymous
"Appalling Living Conditions at Understaffed and Unhygienic Facility"
This place is pure filth! The moment you step into the facility the stench of urine hits you. The living quarters are absolutely horrendous, with unclean bathrooms splattered with feces and urine, and carpets that are drenched in urine. Residents roam the place in a pitiful state, their undergarments soiled with urine and feces. Even the furniture is not spared of the urine stench. The atmosphere here is downright disgusting. Sadly, the residents can often be found idly sitting in the lobby with practically no activities to keep them occupied. The level of care they receive is truly the poorest. Hygiene protocols seem to be non-existent, with residents found having feces under their nails. The attention to oral hygiene is abominable, with residents having unclean teeth and bad breath which can potentially lead to serious health issues like heart disease. The room assistants here appear to be greatly uneducated and seem to only care about themselves. It's pitiful to see residents walking about with their trousers slipping off and no one bothering to help. There are also instances where residents are not fed because the room assistants can't be bothered to assist them. The bathing schedule for residents is not adhered to, with excuses always ready to avoid giving them showers. To top it all, there's constant petty behaviour among the staff which undermines the excellent nurses and room aides. The Executive Director has no idea about what's happening with the residents and points fingers at others for her own failings. She's seldom available and prefers not to be the first one contacted regarding any issues. She tends to blame her own staff needlessly. The sizable amount residents pay to live in this unhygienic and dreadful place is unjustifiable. It is my sincerest plea to people to consider a better living situation for their loved ones than this vile holdout.
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Anonymous
"Steer Clear: Courtyard Gulf Breeze Totally Unfit for Loved Ones."
The Courtyard at Gulf Breeze is downright revolting. It's dirty and the obvious lack of attention and care genuinely makes me question why individuals would ever place their loved ones there. I've been there a couple of times to visit my grandmother, and I was repulsed by the sheer filth and awful smell. The meals they serve are either canned or prepared by people who clearly don't know how to cook. The staff are often rude, especially the two nurse both of them were exceptionally unpleasant. Luckily, we relocated my grandmother to a significantly superior assisted living facility, so she is thriving there. I beg of you, don't place your loved ones here! They're grossly ignored, and the personnel seem entirely devoid of any empathy or compassion for the residents in their care.
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