Heron House
Anonymous
"Care Concerns at Heron House"
My family member lives at Heron House. They're lacking in many areas. They don't have enough staff, and the workers don't seem to care. They also don't seem experienced enough to properly care for the residents.
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Anonymous
"Assisted Living Facility Falls Short on Activity Engagement Promise"
The promise of regular check-ins and activity reminders fell short. She mainly interacted at meals, missing activities.
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Paul W
"A welcoming, helpful community for loved ones."
The place was clean, friendly, and helpful. Residents enjoyed meals and activities. Recommended for loved ones.
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anonymous
"Unsatisfactory Experience at Heron House Assisted Living"
If you're considering Heron House for someone you care about, please understand their needs first. And, don't rely on just one visit to make your decision. From what we went through at this place, I wouldn't suggest it to anyone else.
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SL
"Great assisted living with caring staff."
The team at Heron House provides comfort, support, and encouragement. The reasonable price and convenient location make it a great choice. The executive director, is excellent a dedicated and caring worker. I recommend considering Heron House.
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Anonymous
"Grateful for Assistance at Heron House"
You guys were really great. She was amazing. I just flew from New York yesterday to visit my dad at Heron House. I got to spend 90 minutes with him and then tucked him in bed. A few hours later, he passed away. I don't have much time to talk, but I want to say that I couldn't have gotten him into Heron House or explored other options without her help. I'm really thankful to her and all of you for that.
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anonymous
"Institutional Vibe, Friendly Staff - 3.5 Stars"
We went on a tour at Heron House, and it was okay. The lady who guided us was super nice and kept in touch afterward. But we decided not to pick this place because it felt too much like a nursing home, kind of cold and not cozy.
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K C
"Friendly Assisted Living with Fun Activities!"
This place is pleasant to live in. The staff are kind and caring. Residents can enjoy activities like bingo, games, and movement.
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anonymous
"Not Ideal: Felt More Like a Nursing Home"
I really wasn't a fan of this place. It seemed more like a nursing home, and we wanted something that felt more like assisted living.
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