Lake Morton Plaza
ML
"Residents Thrive!"
My grandma really enjoys it. Everyone there seems happy.
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Anonymous
"Friendly and Helpful Staff!"
I chose this place because the staff are friendly and helpful. They seem to enjoy their work and the residents. I'd recommend it to other families.
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Perinne
"Unpleasant Facility with Confusing Room Arrangements But Nice Door Staff"
All in all, I didn't like this place at all. They never let us know that one person rents the bedroom, and another person rents the living room with a shared bathroom and kitchen. The place was dirty and the people working there weren't helpful. The whole facility was pretty dreary and didn’t feel homey. This place could definitely use some big upgrades. Although I will say the folks at the door were real nice.
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JW
"Outdated Facility, but Spacious Apartments with Large Kitchens"
This place was really outdated and felt behind the times. However, they had large apartments with spacious kitchens.
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Mary T
"Mom’s Happy Place"
Adjusting to the routine was tough, but Mom enjoys it. Friendly staff, tasty food, and a stunning view of Lake Morton!
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Teressa A
"DIRTY & BUG-INFESTED: Assisted Living Facility Not Worth the Risk"
This assisted living place is real gross. Even though they're trying to clean things up now, it's still dirty. The floors and hallways aren't clean and we even had to call the higher-ups. There's some gross stuff coming from the trash place and it wasn't cleaned up for days. We finally got them to clean the hallway and trash place recently. After talking to some of the other folks here, we think there might be bugs because we're getting bitten. We even thought there might be lice, and when we told them, they said they've had problems before. We try to keep our space neat, but we're planning to move out. They don't even have a license for independent living and the folks needing more help are spread all over, which doesn't seem right. I wouldn't tell anyone else to live here. The folks in charge are mean and probably shouldn't be working here. Also, the food's bad.
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Anonymous
"Mixed Experience at Assisted Living: Do Your Research"
Before picking a community, make sure to research thoroughly. We faced a few problems at this place. Dealing with the office staff was tough; they were slow with paperwork and not very cooperative. However, the folks at the front desk and healthcare team were helpful. Although, it seemed like the healthcare team had too much on their plate.
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anonymous
"Satisfied with spacious apartments and good value, recommends for others."
We had a few hiccups at first, but things are getting better. We picked this place because the apartments are bigger, and it's a good value. The nurses are great, but they could respond a bit faster. I'd suggest it to others looking.
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anonymous
"Residents' close bonds create a comforting family atmosphere."
We really liked how close all the residents are. It feels just like being with family.
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anonymous
"Assisted Living Facility Needs Cleanliness and Food Improvements"
This place needs to clean up better and get better at hiring kitchen staff. The food is gross, the meats are tough, and it's served cold.
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Joan Schrair
"Unfair Treatment and Poor Conditions at Assisted Living Facility"
I'm really fed up with not getting tasty food here. I need a new fridge, mine is rusty and doesn't work properly. I was told I'd get one...when? This place clearly has double standards. Nothing ever changes here.
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Milnes
"Mixed feelings about assisted living facility, improvements noted, staff turnover."
The place costs a bunch. Food's better. Rooms are decent, big bath and closet. Many workers left. Lots of new faces. Not much outside space. No bus now.
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Anonymous
"Centrally located, private room, shared space, other options available."
Visited centrally located facility, private room, shared living/kitchen, alternatives available.
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