Pacifica Senior Living Forest Trace
Anonymous
"Management Needs Improvement at Assisted Living Facility"
The staff who take care of medical needs, maintenance, and housekeeping are very friendly. However, management needs improvement. During orientation, there were issues with my father's medication administration due to poor communication. The property manager hasn't made any effort to meet us. Despite this, my father is happy and well-accommodated. The nurses have been welcoming, and the facility is kept clean. It's essential to stay informed about residents' care details.
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Anonymous
"Spacious Place with Friendly and Energetic Staff"
The place is very spacious. The staff are friendly and energetic. They pay a lot of attention to details.
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Anonymous
"Great Assisted Living Experience"
Surpassed expectations! Beautiful grounds, clubhouse, pool, and roomy apartment!
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A. Grey
" "Pacifica: Unhelpful Staff and Lack of Respect for Residents""
My in-laws stayed at Pacifica and didn't have a positive experience. The employees weren't friendly or helpful at all. My mother-in-law consistently had problems with a rude front desk worker. The dining room staff also had poor attitudes and everything felt constantly rushed. My father-in-law uses a wheelchair and we felt the managers treated him disrespectfully. They would try to hide him away in a corner during meals, which isn't fair. There were many other instances of this treatment that I don't have space to put here. Our elderly loved ones deserve to be treated with dignity and respect. Pacifica really needs to teach their employees to be empathetic, compassionate, and kind. Thanks for listening!
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Monique Z
"Helpful, Kind Sales Director at Pacifica Senior Living Forest Trace"
I want to praise the sales director at Pacifica Senior Living Forest Trace. She was very helpful when we looked into placing my mom there. She was kind and patient, answered all our questions, spent time explaining the services, and gave us a tour. We met her three times and talked on the phone several times. We loved the apartment and the beautiful grounds. After thinking it over, my mom, who has macular degeneration, decided to move to a smaller place closer to family.
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Anonymous
"Good Experience, Room for Improvement"
The Pacifica Senior Living community provided a positive overall experience, but they should pay closer attention to residents' needs.
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anonymous
"Pacifica Senior Living Forest Trace"
Be careful considering Pacifica Senior Living Forest Trace. They seem to have a deal with healthcare providers, and they don't like it if you choose your own. Also, their kitchen struggles with simple things like low-sodium diets.
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anonymous
"Resident disappointed by lack of activities and social interaction in facility."
The main reason I moved here was because it was close to my previous home and friends, but there's nothing to do here every day. There are no activities or chances to socialize with other residents at all. I end up leaving to play cards elsewhere most nights. It's really boring. This has really spoiled my experience, and I can't wait to leave.
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Joseph
"Spacious Lakeside Community"
We chose this community because of the spacious grounds and lakeside location. They could improve transportation for residents. I recommend it to other families.
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anonymous
"Pacifica Senior Living Forest Trace Review"
We picked Pacifica Senior Living Forest Trace because it seemed nicer and cleaner. It looked like it would be better for my mom compared to others we looked at, and it has been. Mom has a studio apartment, and it suits her needs well.
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anonymous
"Great staff, clean inside, needs outside work"
The staff was super helpful when we signed up and very nice to our family. The medical staff is also really sweet, I love them. The inside is clean, but the outside could use some work. Overall, it's a very nice place. My parents are still getting used to it. [Name] and [Name], the move-in directors, were amazing and very accommodating. They helped us a lot.
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anonymous
"Pacifica Senior Living Review"
The Pacifica Senior Living grounds are nice, but they need some work, which we know they are doing now. The food for the residents is really great and has been a good experience for us.
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EB
"Assisted Living Woes"
The apartments are nice, but cleaning and maintenance are lacking. No painting or fixing of appliances during my mom's stay. Very little upkeep overall. Her rug was never properly cleaned, and AC vents were filthy. The food quality has steadily declined, while prices continue to rise. The pool is always broken, and the tram to the clubhouse is never available. No lunchtime snacks are offered anymore. The front desk is uncooperative. Doctor visit rules make it difficult to use the travel service. The Wellness Center lacks specialists like before. Residents must travel outside for appointments. This used to be a top-notch place but has declined under new ownership by Pacifica, a large, uncaring corporation.
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Maxine
"Pacifica Forest Trace review"
Since 2003 my mother has lived here. I have the fortune of living nearby, so I come to visit almost everyday. The staff is a caring, kind and overall wonderful group of people. The management leads in a very effective manner... it all starts with the top. Those in the dining room are very helpful. Those at the front are always with smiles... They put their residents first.
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Anonymous
"Thriving in a Vibrant Community"
Forest Trace Pacifica is a lively and active place for many different seniors who really enjoy life. The staff and management help create this fun environment. My husband and I, at 80 years old, are doing great here. We love the ongoing education, challenging games, interesting programs, healthy food, and exercise opportunities. The caring and loving support we get makes us feel happy and fulfilled.
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Andrea
"Review of Pacifica Forest Trace"
We had our parents' birthday celebration at the clubhouse, and it was great! The workers were super helpful and took care of all our guests' needs.
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William
"Great decision for us at Pacifica Forest Trace!"
Moving to Pacifica Forest Trace was our best decision after living in many houses. We no longer have to worry about maintenance or bills. The health and food services are excellent. The staff is kind and helpful. It’s a beautiful place to walk, with trees and a lake.
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Alan
"Great Welcome at Our New Home!"
All the staff have been really friendly and made us feel at home. We can't wait for many happy years here!
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Barbara
"Great community with helpful staff and nursing care!"
A nice and organized community for retired folks. The staff is great, and the nursing care is wonderful.
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Stanley
"Great place to live!"
The exercise program keeps me active. The staff and residents are friendly, and the food is good. I’m glad to be here.
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Elaine
"Wonderful Assistance at Maplewood Senior Living"
He has always been there for me when I needed help. When I first moved in six and a half years ago, she assisted me with arranging my furniture and hanging things on the walls. Since then, whenever I've had specific needs, she's been ready to help find solutions. I really admire her.
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Marilyn
"Best Care Team in Florida!"
There isn’t a more caring group of people who work and supervise this facility anywhere in Florida.
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Carolyn
"Fantastic staff and food! Housekeeper is amazing!"
The food is great, and the staff is excellent. I really like having a housekeeper. She works hard and goes above and beyond her job.
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Hilary
"Review of Forest Trace: A Wonderful Place to Live"
I’ve lived at Forest Trace for 4.5 years, and I always feel lucky to be here. Everyone, from the senior staff to the new employees, is kind and helpful. The food is great, and there are always activities going on. No one has to feel lonely or bored here. I hope Forest Trace stays around for a long time!
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Sharon
"Review of Pacifica Forest Trace"
The staff here is really caring and attentive. They make sure everyone feels comfortable and supported.
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Sharon St. Clair
"Review of Assisted Living Facility: Caring Staff"
The staff here is very caring and helpful. They truly care about the residents and their needs.
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Bardaea Toney
"Review of Pacifica Senior Living Forest"
This is a well-organized and friendly place for retirees. The memory care staff is excellent.
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Elaine Ferstandig
"Friendly and Helpful Staff at Pacifica Senior Living Forest"
I've been living here for six and a half years. When I first moved in, [name removed] was super helpful with arranging my furniture and hanging up my wall decorations. Whenever I've needed extra help since then, she's always there to figure things out with me. I really appreciate her assistance!
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Beverly Maurie
"Great place to live for 10 months!"
We have been here for 10 months, and we really enjoy living here. The people, food, and facility are all wonderful. It's a pleasure to be here.
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Stanley Guberman
"Great place with friendly staff and good food!"
The exercise program helps me stay active. The residents and staff are friendly. The food is tasty, and I’m glad to be here.
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Carolyn Williams
"Wonderful staff and food, plus an amazing housekeeper!"
Food is great, and the staff is excellent. I really love having a housekeeper. She is super efficient and goes above and beyond.
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Hilary Bash
"Review of Forest Trace Senior Living"
I have lived at Forest Trace for a year and a half, and I feel so lucky to be here. From the senior staff to the new hires, everyone is kind and helpful. The food is great, and there are always activities. No one has to feel lonely or bored. I hope Forest Trace continues like this for a long time!
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Sophia
"Best community with happy activities and friends!"
My mother loves all the fun activities and her friends here. It makes me so happy to visit her and see her enjoying life. We really enjoy visiting her for dinner and family nights. This is the best community around!
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Leah Blasbers
"Excellent service, great food, and clean rooms!"
The service is excellent. The food is great! The staff is very good. The rooms are clean and smell wonderful!
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Pauline B
"Amazing care during Hurricane Irma! Everyone felt safe."
During Hurricane Irma, this place was amazing. They did so much to make everyone feel comfortable that no one was scared.
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David Velen
"Nice staff and helpful management"
I was impressed with the two women for their help, compassion, and understanding. I'm looking forward to the completion of the facilities under construction. The staff is nice and the management is helpful.
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June Rabin
"Lucky to be here during a hurricane!"
What a great place to be during tough times. The care we got during the hurricane was the best! They didn't miss a thing in making us feel safe and secure.
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Larry Ross
"Amazing Care and Impressive Quality at Forest Trace!"
Forest Trace is outstanding—better than I thought it would be! The whole place is kept really clean. The food is much better than what you usually find. Plus, the service and maintenance are excellent!
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Roz Parker
"Love living here at Pacifica Forest Trace!"
If I have to live anywhere, it’s Pacifica Forest Trace. I love it here!
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Rose Boyarsky
"Wonderful care and support at Pacifica!"
We feel so lucky to live in “Heaven on Earth". They take care of us from A to Z. Hurricanes are no problem for us older folks who have limitations. Knowing we are in good hands really eases our worries, and it turned out to be a calm experience since we cooperated, too. Thank you to the management and staff for your amazing skills and for doing such a great job with both your head and heart!
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Ruth Martin
"Best choice for my loved one!"
The staff here is amazing. They work hard to keep residents comfortable, happy, and busy. Choosing this place was the best decision I could make.
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Bunny Butterman
"You exceed expectations—very happy!"
On a scale of 1 to 10, you are a 20! I'm very happy with everything.
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Frances Thomsen
"Wonderful holiday dinner and caring staff"
I want to thank the amazing staff for all their hard work and the tasty dinner they made for us tonight for the holidays. The staff is truly caring and special.
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Herb Chermak
"Great community with wonderful staff, feels like a cruise!"
This community is fantastic! The whole staff is amazing! It feels like a cruise ship without the water!
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Mona S
"Perfect place with help anytime"
Everything here is wonderful. There's always someone to help you, day or night. If you're looking for a perfect place to live and enjoy life, this is where you should be.
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Harriet Wiederhorn
"Warm and Welcoming Community with Friendly People"
The staff and residents here are really friendly. It makes the place feel warm and welcoming. I enjoy being around such nice people!
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Shirley Hirschbein
"Everything is done perfectly with great staff!"
Everything here is handled perfectly. The staff is really excellent.
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Shirley Berger
"Great hurricane preparation and care for all!"
I've lived in Florida for 53 years and been through many hurricanes. The way Pacifica Forest Trace gets ready for storms is amazing. They really put in the effort and care about everyone.
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Thelnk, K
"Lovely Place"
I’m very happy to be here. It’s a lovely place.
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Harriet Newman
"Caring staff, great activities, and amazing hurricane support!"
I'm really happy with the caring staff. They offer lots of interesting activities. The way they looked out for us during the hurricane was amazing.
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Pr. Phyllis Ellsweig
"Love living here!"
Forest Trace is amazing! The staff really cares and respects me. I’ve lived here for 5 1/2 years and love it every day.
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Suzanne Juster
"Happy here, great staff and pool!"
This place meets my needs perfectly. I’m a swimmer, even at 91! The pool is lovely and very well cared for. The staff is friendly and well trained, and the food is really good. I am happy here in my senior years.
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Betty S
"Great staff made my move easier and pleasant!"
I found everyone from the caring management to the helpful aides and eager staff were all focused on making my move from living independently at home to assisted living a surprisingly nice experience.
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Stanley W
"Great Staff and Beautiful Apartments"
I think the staff is great. The apartment is beautiful. The food is good—in both Independent Living and Assisted Living.
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Meyer Samson
"Amazing Staff at Pacifica Forest Trace Makes Us Very Happy"
My partner and I have been at Pacifica Forest Trace for four years. We are really happy here, especially with the staff!
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Sarah Pass
"Great care and support during hurricane!"
I love living at Pacifica Forest Trace. They take care of all my needs. The staff is very caring, especially during the hurricane. They went above and beyond.
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Stephen
"Great care and activities for my father!"
This is a great place with 5-star service. The staff is friendly and professional. I have complete confidence in how they care for my father. There are also great activities.
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Shmuel Elazar
"Luxury living, great food, and fun activities!"
Living in Pacifica Forest Trace feels like a luxury cruise! The rooms and food are great, and the daily activities, entertainment, and service are excellent. Living here makes you feel young and energetic. Medical help is always available when you need it. My wife and I feel lucky to be here.
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Marilyn Hertz
"Love living here despite not liking Florida!"
I have lived at Pacifica Senior Living Forest Trace for 5 ½ years. The food is great, and the service is amazing. Everyone who works here is so nice. I don’t really like Florida—I moved from the Poconos—but thanks to PSL Forest Trace, I won’t leave! I love my life here and the people who live here!
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Tina Brooks
"Thanks for the loving care!"
I want to thank the amazing staff and leaders during Hurricane Irma (and always!). I appreciate the loving care you give every day to all the residents!
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Anonymous
"Wonderful community!"
Pacifica Senior Living Forest Trace is a fantastic senior living community. The staff is great, and the residents are wonderful! It's a lovely place!
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Anonymous
"Excellent Care During Hurricane Irma"
With respect to Hurricane Irma, The owner and the amazing management team and staff did an excellent job taking care of us all at Pacifica Forest Trace. They made us feel very secure in both Assisted and Independent Living. They kept us informed with daily meetings and provided us with food and entertainment during the storm. Like all South Florida residents, we lost power for some time. The facility had generator capacity to provide emergency lighting, functional elevators, cooking facilities, and A/C in common areas. We at Pacifica Forest Trace in Lauderhill were in good hands throughout the ordeal. Our families felt at ease knowing we were well taken care of.
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Gaye Olin
"Staff did great during the hurricane!"
Great job during the hurricane! Your staff went above and beyond to keep the residents safe. They also provided reassurance and comfort during a really tough time. Kudos!
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Anonymous
"Care for my friend"
This is a nice community. My friend is doing well and has adjusted to the big change. The staff are caring and attentive to her needs. The community is clean and a pleasant environment. There are activities for the residents to enjoy. I'm happy to know my friend is happy here, and we would recommend this community for the care and value it offers.
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Anonymous
"Great choice for Dad!"
My dad is really happy since moving to Pacifica. We recommend this place because everyone is super nice, and it’s very clean. We haven’t had any problems at all.
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Anonymous
"Mom enjoys activities, clean community, and decent food. All good!"
My mom likes it here. She's joining in some activities they have. The place is clean, and the people are friendly and helpful. Mom says the food is alright.
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Anonymous
"Comfortable Tour"
My family and I had a really good tour here. Everything looked nice and tidy. The place seemed well-kept and neat. But my mother-in-law wasn't comfortable with the multi-level building. It's a nice community, just not right for her.
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Anonymous
"Too Expensive!"
The Pacifica Senior Living Forest Trace is a great community. It’s bright and has a positive atmosphere—we liked everything about it. Unfortunately, the price held us back.
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Anonymous
"Lots of space and great amenities!"
This is a brand new place, and it's really nice and, of course, clean. The apartments are huge, and they even come with a refrigerator and microwave. We were invited to a party to meet the chef, which I thought was great. I’m going to move my mom here because they have everything we need.
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Anonymous
"Very Helpful and Professional!"
I couldn’t tour the community, but they was super helpful. She answered all my questions and told me about their offerings. I appreciated their professionalism. I would have gone here.
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Anonymous
"Great place to live with friendly residents and staff!"
The resident has been here for three months. The apartment is spacious, comfortable, and well-designed. The other residents are friendly and helpful. The staff is always polite and quick to respond.
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S A
"Great amenities, delicious food, and a nice place!"
I had a loved one in this facility for a while, and it was a really nice place. It had lots of great amenities like beautiful outdoor spaces, a ballroom, and excellent dining service. The building was older, but they were always updating it and keeping things nice. The food was always delicious, with many choices and variety available. Sometimes there was a little trouble with communication with the staff because of a language barrier.
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Daughter
"Very Well Run and Supportive"
My dad lived here for a long time, and we always thought it was a great place. He started in independent living and only moved to assisted living when he needed more help. Forest Trace is very well run. They provided two meals a day, and care was available if needed.
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