Assisted Living Facilities

South Port Square

4.2/5.00 - based on 42 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 1 year ago

"Better Oversight Needed in Assisted Living Facility"

They should have better management and communication. The staffing ratios need improvement, and they shouldn't rely on outside agency staff. The care staff in the memory care units should be overseen more closely. The Health and Wellness Director needs to show more compassion and professionalism. Additionally, the sales staff should provide realistic staffing ratio information. Lastly, nursing should follow through better with changes to residents' charts based on doctors' orders and prescription changes.

4.5/5.00 Published 2 years ago

"Great place, but limited availability"

I visited this place and was really impressed. We liked it a lot and might have chosen it, but they only had one apartment left and we couldn't get it in time. The assisted living director was great. The place is very nice, though the apartments are a bit small but still nice.

2/5.00 Published 2 years ago

"Mixed Experience at Assisted Living Facility"

Rewrite this 2 star review of an assisted living facilities retaining the tone and using 8th grade level american English: 'I toured this community and it was not good. The facility wasn't clean and the carpet was dirty. The staff was very friendly, but not a good atmosphere as far as cleanliness. We decided to keep looking.

4/5.00 Published 2 years ago

"Positive Experience with Clear Communication and Dining Choices"

This has been a positive experience, and I appreciate the community atmosphere. Everything has been as expected, and the staff has communicated well with us. They serve three meals a day, and residents can choose from a variety of options.

5/5.00 Published 7 years ago

"Wonderful, helpful staff!"

The entire team has gone above and beyond to help me get my mother into this facility. I will always remember their kindness and support.

3/5.00 Published 7 years ago

"Decent Facility but Billing Problems Hinder Recommendation"

Our time at this assisted living center was alright. My uncle was staying there but has since moved back home and is now taking care of himself. I can't honestly say that I was completely pleased with our experiences at this place. There's a need for them to work on their system for handling bills. We're currently trying to deal with some problems related to the bills that he got while he was there. The people who work there are nice and lend a hand when it's needed. They also keep the place neat and clean. Until this problem with the bills is fixed, I'm not comfortable suggesting this place to others.

4/5.00 Published 7 years ago

"Price Barrier at Assisted Living Facility"

The first guy left when we said we don't earn much. Later, saw pretty apartment, too pricey even with discount. Couldn't afford.

0.5/5.00 Published 7 years ago

"Faced Deceit and Aggression at Assisted Living Facility!"

These folks are the biggest liars we've ever encountered! They kept trying to sell my mom a life care plan, even after we refused. Her physician recommended assisted living, otherwise, she would have stayed in her condo with her buddies. We visited the place and met with their supposed marketing director, who turned out to be quite domineering, unpleasant, and downright rude. We moved mom into the assisted living anyway, only to find them still pushing the life care plan. Trying to contact the assisted living director, was fruitless. She never took or returned our calls and was equally dishonest and obnoxious! The scam was too thick to continue and we decided to move her out.

4/5.00 Published 7 years ago

"Good Care, Nice Place"

The workers at this place are patient and take good care of my sister. She's still getting used to it here. They have things to do every day and they keep the place clean. She says the food is really good. I think it's a bit expensive. I would suggest this place.

4/5.00 Published 8 years ago

"Beautiful Views!"

I love my big new apartment! There’s plenty of space for my stuff, and the view outside my window is beautiful. They organize lots of fun activities for us residents throughout the week. I’m really happy with my decision to retire here.

4/5.00 Published 8 years ago

"Great Place for My Sister"

My sister is doing well at this place. Moving here was a good choice for her. They take good care of her and meet her needs. The staff is nice, caring, and kind. The community is clean and well-kept. She is joining in activities and meeting new people. I know she is safe and in good hands here. It has been a nice experience, and I would recommend this community.

3/5.00 Published 8 years ago

"Family Mostly Satisfied with Assisted Living Facilities"

Our family is mostly happy with this place. We're glad about everything that they've done for us. They've been really helpful about the problems we're dealing with. She is having a lot of fun with the activities they provide. I'm confident she's in a safe place and on the whole, we're all satisfied with her move here.

5/5.00 Published 8 years ago

"Caring Assisted Living Facility with a Friendly Atmosphere"

This is a really nice and caring assisted living place. The staff are friendly and always ready to help. It feels like home, and everyone is treated with kindness.

5/5.00 Published 8 years ago

"Mom loves it here!"

The best place for independent care! My mom is happy and enjoys all the activities. The staff and residents are super friendly, helpful, and happy. It’s exactly what she wanted.

5/5.00 Published 8 years ago

"Wonderful community with caring staff!"

South Port Square is a fantastic senior community! We are so happy with the service our loved one and our family received. The facility is clean and well-maintained, and the staff is friendly and professional. They treated us all like family. The people here are very organized and always had answers to our questions. They really went the extra mile with any requests we made. I highly recommend them!

0.5/5.00 Published 9 years ago

"Beware: Rude Staff at Nice Looking Facility"

The place looks great, the food's good, and it's clean. But, the helpers are totally disrespectful and don't act right at all. Think really hard before choosing this place for someone you care about.

5/5.00 Published 9 years ago

"Going great!"

Things are going really well here. The staff is awesome and always helpful. The place is clean and comfortable. The residents seem happy and are very friendly.

4/5.00 Published 9 years ago

"Pleasant Amenities and Good Experience"

I didn’t stay at South Port Square for long, but I liked the libraries in every building and the pleasant dining area. Overall, it was a good experience.

5/5.00 Published 9 years ago

"Great care and activities for loved ones with dementia."

My family member has Alzheimer's and Dementia. He is quite old and needs special care. He really enjoys living there, and I would recommend this place to others with loved ones who need help. Overall, I give it a 5-star rating. The facility is very clean, and they do a great job with activities.

3/5.00 Published 9 years ago

"Unprepared Visit, Unfriendly Staff at Assisted Living Facility"

We booked our visit on the internet but they weren't ready for us. The person who showed us around couldn't really tell us much about the things people could do there. The staff we met weren't very nice and didn't answer our questions. Even though we came the Saturday after Christmas, you would think there would be a boss around to answer questions.

5/5.00 Published 10 years ago

"Outstanding care and cleanliness for residents!"

This home is super clean. They have a great system for changing residents and bagging all soiled clothes. The residents are changed often, and there’s no bad smell. The staff is really attentive, patient, and friendly. Every time we visit, we get updates about how she's doing. The rooms are cleaned daily by a professional service, just like hotels. My mother-in-law was at another place where we had to buy new clothes every couple of months because they got lost in the laundry. That’s not a problem here. When you first come, you’re encouraged to meet the doctor, who wants to know about her past and health history. We’re really impressed with the care she’s getting overall.

1/5.00 Published 10 years ago

""Beware: Understaffed and Expensive Assisted Living Facility""

Sure, there were some truly remarkable folks at this place, who really did their best. But then, there were those who just seemed not to care at all. The place is aesthetically pleasing, no denying that, but it's also seriously pricey. Here's a word of caution: they lack sufficient staff. If your family member needs a lot of help, be extra careful.

4.5/5.00 Published 10 years ago

"Excellent care in a wonderful place"

This place is great in every way.

4.5/5.00 Published 11 years ago

"Nice apartments, lots of activities, and good food."

The apartments were nice, and there were lots of activities. The facility was large with six floors and two big buildings. It was helpful that they showed activity schedules on TV instead of having to read a board. The food was good, and they had a big salad bar.

4/5.00 Published 11 years ago

"Better for non-specific care needs"

It didn't work for me. I have a disability, and they couldn't help. I left after 3 days. My home setup suits me better; I have the right equipment. South Port tried their best, but their place wasn't right for me. They're great for older ladies who can move around easily. I'm self-sufficient but needed things they couldn't provide.

4.5/5.00 Published 11 years ago

"Good for respite care"

We needed respite care, and South Port Square had availability. We only checked one other place, but South Port Square was much nicer and cheaper. The biggest reason we chose them was they had availability. We would definitely use them again if needed. I had one complaint: the carpet in my mom's apartment was too thick for her to easily use a walker or wheelchair. The hallway carpet was much better. Also, the bathroom in her apartment wasn't wide enough for her to use a walker, which we didn't realize until after moving her in.

South Port Square

Address
23023 Westchester Boulevard
Port Charlotte, FL - 33980

Website

Email

Telephone
(941) 625-1220

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