Superior Residences of Clermont
anonymous
"Warm Welcome, Medicaid Concerns"
Our family visited in person and felt warmly welcomed. Our loved one would have enjoyed this community. However, the small Medicaid contract raised concerns about future needs.
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R. W.
"Friendly community, but food and dining room need improvement."
The community is friendly and welcoming. My loved one is happy here. I hope the food improves a bit. The dining room just reopened last week, so residents eat in shifts.
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anonymous
"Couldn't Tour Facility, Uncomfortable Atmosphere"
We went to look at this place but couldn't get a full tour because of the pandemic. We could see the inside from outside, but it didn't feel like a good fit for our family member.
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Anonymous
"Inconsistent Care and Activities at SRC Assisted Living"
Our mom's been at Superior for a while, and we've bonded with the staff and residents. The helpers and cleaners are amazing, but they're overworked and underappreciated. They should have more say and support in their work. Activities for residents are repetitive. Birthdays used to be special, now they're not. Movie choices and seating are uncomfortable. We suggest fun events like "drive-in" movies. More varied activities are needed is great at organizing them. The food is lacking. It's often cold and overcooked. Breakfast is the best, except for the powdered eggs. When residents pass away, there's no proper memorial or announcement. It's a sad experience for those left behind. The frequent changes in the admin team negatively affect residents. Consistency in care is crucial. The corporate office should listen to feedback and prioritize resident and staff satisfaction.
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Anonymous
"Friendly Staff, Clean Place, but Laundry Issues"
Cleanliness - They do a good job keeping the place clean. No bad smells. Friendliness - Staff is friendly and helpful. Care services - The staff is very nice to the patients. I think they don't take the residents to the bathroom often enough, but that might be because there aren't enough aides for all the patients. Legally, they have enough, but in reality, it isn't enough. Activities - My relative is in the memory care unit, so there aren't a lot of activities. They do play bingo, make some crafts, and have people come in to play music, which they love. Food - My relative says the food is good. There's a good variety. The only problem I have is they can't keep the laundry straight. Even with names on clothes and sheets, my relative's stuff disappears. Not sure why this keeps happening.
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Anonymous
"Engaging Assisted Living Facility with a Few Limitations"
This place was nice. It had a dance floor, and people seemed busy with activities. Definitely worth checking out. Our main concern was finding a two-bedroom unit for Mom and Stepdad, but unfortunately, they didn't have any available right now. Still, it was a good tour and a pleasant place.
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Anonymous
"So many activities to enjoy!"
Everything is going well! My loved one is getting the therapy she wanted, and she's really happy. At first, she said she wouldn't do anything and would just stay in her room. Now she’s so active that it’s hard to find her when we visit. The staff is super friendly, and the place is clean. If something breaks, they fix it right away or the next day. My loved one loves her room and feels comfortable. They have great activities like chair exercises, chair dancing, bingo, and people often gather to do puzzles or chat. They even take residents to Walmart once a week and offer trips to other places for a fee. I highly recommend this place!
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Anonymous
"Great care and friendly staff"
The care at this community is great. The staff is friendly and caring. The place is always clean, and we really like the meal options. They also have fun activities for the residents. We would recommend this community for its good care and value to other families.
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Anonymous
"Pleasant Tour!"
I recently toured this community for my mother, and I have no complaints. The staff was punctual for our appointment and patiently answered all my questions. I appreciated the well-designed floor plan and the great amenities available. The location was convenient, being close to my house with easy access. Although the price didn’t align with my final decision, I would still recommend it to others.
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Anonymous
"Very impressive place with happy residents!"
The place has a nice, warm, and welcoming atmosphere. The residents seem really happy and content. It’s a very impressive facility! Everything during our visit was excellent! It definitely lives up to its name!
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Anonymous
"Alright place, staff nice, needs beauty boost!"
This place was alright. It was pretty well kept, even though it didn't look that great. The place looked a little on the old side. The people that worked there were nice, which I liked about this place.
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Anonymous
"Highly Discouraging: Cramped Rooms and Lack of Privacy at Facility"
We visited this place while searching for my mom's future home. Don't even think about bringing your relatives here! It's absolutely gloomy. The rooms are incredibly cramped, and they force two people to share such a tiny space. The only thing separating them is this small three-foot wall, meaning privacy is pretty much nonexistent. In the Memory Care department, the residents are simply rolled out into the hallways and left to sit there the whole day. The staff seemed kind, but it's clear they were just trying to get us to sign up asap. Do not send your family here.
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Anonymous
"Overcrowded and Saddening: Don't Consider this Facility"
When we visited this place for my mom, we were left disappointed. You shouldn't consider sending your loved one here. The environment of this place is just so gloomy and sad. The rooms are tiny and it's hard to believe that they squeeze two people in them. And with just a three-foot wall separating them, don't expect much privacy. The Memory Care portion is worse. They just place the residents in the hallway where they stay all day. The staff seemed friendly, but it felt like they were just trying to get us to move in quicker. I really can't endorse this place.
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Anonymous
"Nice and Clean with Good Food"
This place is very nice. It's clean and has good food.
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Anonymous
"Warm Welcome at Clean Community"
I had a nice tour of this place. Everybody was nice and friendly. They keep everything clean and organized. I enjoyed visiting this place. My family wants me to live closer so they can visit more easily. Overall, it's a nice place, and I think it's worth checking out.
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Anonymous
"My Father Is Happy Here At This Community"
My father is doing really well at this community. He is very happy, and I’m glad he moved here. This place is great for him and meets all his needs. They do a great job keeping everything clean and well-maintained. The staff is friendly and nice. I know he is safe and in good hands. Overall, everything has worked out really well, and I recommend this community.
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Anonymous
"Great staff and activities; could use more healthy food options."
My mom recently moved here. Staff is great, helping her feel comfortable. Lots of activities once settled. Food's good, but more salads and fruits would be nice. I'd recommend it for families needing assistance.
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Linda
"Caring and Responsive Staff"
Everyone here has been awesome. They really care and respond quickly to my sister’s needs. We’re happy, and so is she.”
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Anonymous
"Clean, friendly, good programs. Worth considering for care options."
We visited Superior Residences for our loved one's care. It looked nice overall. The place was clean, the staff was friendly, and they had good programs for residents. We chose another community, but you might want to check out Superior Residences.
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