Assisted Living Facilities

The Fountains at Boca Ciega Bay

3.9/5.00 - based on 69 reviews
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4/5.00 Published 10 months ago

"Caring staff, needs new common room and activities"

The staff was very caring to my husband and me. I think they could use a new common room and more activities. I loved the staff and how caring they were with both of us. They let me be with my husband any time, day or night! They were great about calling if there was a problem, even 911.

2/5.00 Published 1 year ago

"Assisted Living Facility Falls Short on Safety and Food Quality"

During our 5-day stay, I helped 2 residents stuck by the elevator door. The door wouldn’t open, posing a danger. The automatic doors haven’t worked for at least 2 weeks. It's risky. Meals, a total of 6, were all served on plastic plates, cups, and cutlery. We were told it's because the dishwasher has been broken for six weeks. Food quality is terrible! Ordered roasted cauliflower, got canned mixed veg. Ordered blackened fish, got plain fish. Staff can't even prepare simple dishes like blackened fish. Ordered a club sandwich, got a basic sandwich on white bread with cheese slices. There's more, but I can't fit it all here.

4/5.00 Published 1 year ago

"Friendly Community with Varied Activities, Meals Need Improvement"

We chose this community because it offers many activities and has more people, including lots of senior veterans. The studios are spacious, and the staff is helpful. The rent is affordable, and local stores are within walking distance. The residents are friendly, and there are plenty of activities to enjoy. The staff is helpful, although sometimes the meals can be served hot or cold, but they always fix it. However, the food could be better.

2/5.00 Published 1 year ago

"Elance Assisted Living Review"

Elance, formerly known as the Fountains, has some issues. The food is not great, and they had to eat off paper plates when the dishwasher was broken. Weekly cleaning is terrible, and even in assisted living, dusting seems to be a challenge. Independent living is worse—no dusting, dirty stove burners, and reminders needed for bathroom cleaning. Laundry mishaps and long waits for clothes return are common. Communication is lacking—no Facebook or Instant message responses, and emails take forever. Elevators often have problems, especially since there's no freight elevator for move-ins during the day. If you have a medical emergency, good luck. On the bright side, the buildings look nice and smell great, thanks to the maintenance team.

3/5.00 Published 1 year ago

"Mixed feelings about The Fountains at Boca Ciega Bay"

My family member stays at The Fountains at Boca Ciega Bay now. It's in a good spot. It's clean enough. The staff are nice and care is decent. Food and service are just okay. But management could be better.

2/5.00 Published 1 year ago

"Disappointing Experience at Assisted Living Facility"

My mom lived there a year. Then they said no more Medicare. We had 45 days to leave. The staff didn't help. Mom's care got worse. Food expired. Clothes on floor. No shower for over a week. We asked for records. They promised but didn't send. Staff and supervisors lied. Had to do a nurse interview myself. Moving only after hours. No refund for moving fee. New place wants the fee too. Once Elance took over, we weren't important. Can't imagine if no family nearby.

3/5.00 Published 1 year ago

"Disappointing experience with some bright spots; left due to concerns"

The place was dirty and the food wasn't good. They promised fancy stuff like salmon and steak but never delivered. The girl in the lunchroom was rude all the time. The people who cleaned the place were also rude. Why do they hire such mean people? But, the big bosses were really nice and helpful. The physical therapy folks were great too. The maintenance guys were kind and helpful. The dining room boss was super nice. We left after 4 months because we didn't want to stay there forever, especially since the prices were going up.

3/5.00 Published 3 years ago

"Assisted Living Concerns: Elevator Safety and Food Quality"

The Fountains' scenery is lovely, and prices seem fair. But, the elevator troubles worry me. Only two people allowed, and one elevator's out - a big problem with so many floors and residents unable to use stairs. The food isn't just bad; it's inedible. People resort to buying their meals. Few dine in the dining room, maybe due to the elevator issue. This isn't just about health; it's also about safety. When can we expect fixes? I understand the challenges of the pandemic, though.

3/5.00 Published 3 years ago

"Mixed Experience at Assisted Living Facility"

My family member had things taken from their room. I'm upset about how the community handled it. I'm not pleased with my loved one's stay. On the bright side, they seem content with the food. However, there's frequent staff turnover.

4/5.00 Published 4 years ago

"Affordable and Comfortable Assisted Living with Friendly Staff"

I'd rate them positively. I feel comfortable here, and the staff is friendly. The dining area used to serve good food before COVID. Now, the food is delivered to our rooms, but it's not as warm and the selection isn't as good as it used to be. The delivery setup needs improvement. One important thing to consider is the price; it's much better compared to other communities I visited. Overall, it's as good as it gets.

4.5/5.00 Published 5 years ago

"Wonderful Independent Living Experience!"

I had a great 15 months living independently, and I regret leaving to go back to the UK. If there are openings, I'd happily return.

2/5.00 Published 5 years ago

"Subpar Meals Disappoint Residents at Otherwise Decent Assisted Living Facility"

Everything at this place is okay, except for the food. It's really bad!

3/5.00 Published 5 years ago

"Assisted Living Facility Needs Bigger Kitchen for Better Dining Experience"

The kitchen is too small. This causes issues because the food in the dining room isn't great. It's like high school cafeteria food.

4.5/5.00 Published 6 years ago

"Fantastic community with great views, staff, activities, and food."

This is a fantastic community with amazing views, friendly staff, lots of activities, and good food. We visited 8 places before picking this one. Some had better food, but most were worse. The food here has enough variety to keep it interesting. The dining hostess is fantastic. After three visits, she knows your name and makes sure you’re comfortable. She helps with your walker and introduces you to everyone at your table. Your tablemates are always helpful, letting you know what’s good and what the menu doesn’t say. There are so many activities each day that you can’t do them all. On Saturday evenings, we gather for a show or concert in the auditorium. The staff plans lots of special events, like a Halloween party that was so popular there wasn’t enough room. There are weekly outings to places like the mall, grocery stores, theaters, and the beach. The maintenance staff are great and have a “can do” attitude. They help with everything from bringing up packages to setting up your TV and hanging pictures. The only downside is housekeeping. They come every two weeks and can’t move or pick up things to clean properly. Despite this, the hospitality group does a great job making your move to The Fountains easy. Volunteer residents help new people feel comfortable. We’ve been here for three months and love it.

5/5.00 Published 6 years ago

"Great place with fun activities and beautiful views!"

We had a great time visiting The Fountains. Everyone seemed to be having fun with all the activities. The food looked delicious, and the staff were friendly and welcoming, inviting us to join the enjoyable events. The Fountains felt like a lively community where residents were happy every day. Plus, the views of the water were simply beautiful!

1/5.00 Published 6 years ago

"Don't trust the good reviews, this living facility falls short"

This assisted living home is really disorganized, it's like nobody who works there knows anything. Every time I ask about my dad's care plan, they promise to find out and call me back, but they never do. They completely fooled us about the Veterans Aid and Assistance Program, making it sound like it would definitely cut the cost of living in half. But actually, that assistance isn't a sure thing, it's tough to get and we found that out too late. I feel like their employees don't know anything, because every time I ask a question, I get different answers or even no answer at all. And what's worse, my father has had to wait for half an hour just to get his medication and also for his meals. The longest he ever waited for food was an entire hour. I wouldn't suggest this place to anyone. There's definitely other places that are more organized, cheaper and where they actually take good care of the people living there.

5/5.00 Published 6 years ago

"The Fountains is a wonderful place for all needs!"

My mother lived at The Fountains a few years ago. She started in Independent Living and later moved to Assisted Living. I visited her often. The service was excellent, and everyone was so friendly and caring. They offer everything a person could want or need. Now, I'm thinking about moving there for Independent Living.

4/5.00 Published 6 years ago

"Assisted Living Gem: Great Rooms, Yummy Food, Amazing Views, Good Prices!"

Rooms are nice. Food is good. View is fabulous. Prices are competitive.

4.5/5.00 Published 7 years ago

"Outstanding care and leadership during a challenging time!"

To the friends and families of those living at The Fountains, you should be very thankful to the Executive Director, and her dedicated team. They worked tirelessly for the past 5 days to keep your loved ones safe and well cared for. Meeting was an honor and seeing her amazing leadership during this tough time was humbling. Despite what was likely very little sleep, she stayed calm and worked hard to ensure everyone's safety, constantly communicating with her team and residents. She is truly a gift to everyone involved. If you’re looking for a retirement community for yourself or a loved one, I highly recommend The Fountains. Their commitment to safety and their emergency plan is top-notch and team, it would have been a pleasure under better circumstances. We hope you will come back to Mission Inn Resort for a relaxing visit. Thank you for caring so much about your residents. You are a blessing.

1/5.00 Published 7 years ago

"Experience it before you decide -- I did, and I regretted it."

I spent some time here to see if I would enjoy it, and believe me, I didn't. The food? It's pretty bland and is definitely not designed for people with diabetes or heart conditions. The service? Staff are often short, unfriendly, or just not there when you need them. The activities? They're dull, and the personnel often talk to the residents as if they're little kids. The cleanliness? Gross. I saw health code violations in their tiny café (which seldom even opens). Plus, I fell sick after eating a sandwich from there. The hallways? They have a weird smell that might even be mold. The rooms? They have those lousy heating and cooling units you find in cheap motels that you can't properly adjust (another person mentioned this too). Don't believe the MANAGEMENT'S HYPE about "frolicking pelicans and playful dolphins". That's all baloney. Plus, because the building is near water, everyone has to leave whenever a storm comes in, even if it's just a minor one (not to mention the constant rust issue on the outside). To echo another person's comment, the management is just SELLING A PRODUCT. They'll tell you anything to have you live there. Spend a few days there for free and judge for yourself.

4/5.00 Published 7 years ago

"A Good Start, Room for Improvement"

This place has been pretty good. We've had a couple of issues, but management is helping us out. Mom thinks her room is a bit small, but she likes the view from her window. The community is nice and clean, and the staff is friendly. Mom's already making friends, which is great because she's social. The dining room was good at first, but now it's not as great, and sometimes the food is cold or not so good. We've signed Mom up with the resident doctor program, and once she's settled in, she'll join the activities. We're taking it one step at a time.

5/5.00 Published 7 years ago

"Top Leadership Ensures Safety at The Fountains"

You should be really thankful, the Executive Director at The Fountains at Boca Ciega Bay, and her awesome team. They worked super hard over the past 5 days to make sure your loved ones were safe and taken care of. It was amazing to meet and see her great leadership during a tough time. Even after 5 days, with probably little sleep, she was calm and efficient in getting everyone back safely and keeping everyone informed. The owner is truly a gift to her residents, her staff, and the whole community. If you're looking for a retirement community for yourself or a loved one, I highly recommend The Fountains. Their dedication to residents safety and their emergency plan were top-notch. [Removed] and team, we wish we could have met under better circumstances, and we really hope you come back to Mission Inn Resort for a fun visit. Thank you for caring so much about the residents' safety and well-being. You are a blessing.

4/5.00 Published 7 years ago

"Assisted Living Facility Strives to Meet Needs Amid Challenges"

My dad's doing alright here, though it's not exactly what he wants. But, it's where he needs to be for now. He's made some friends, which is nice. The food isn't really his favorite, but I think that might just be because he's not feeling too great right now. The staff has been okay. They seem pretty professional. Plus, they're already planning ahead for the storm, which makes me feel a bit better.

4/5.00 Published 7 years ago

"Couldn't Accept Both Parents"

We visited this community, hoping to find a place that would accept both our parents—one for memory care and the other for assisted living. Unfortunately, they only had an opening for one side, so this community didn't work for us. During the tour, I chatted with the residents, and they mentioned they enjoyed living there. The staff was friendly, and overall, it seemed like a good place.

3.5/5.00 Published 7 years ago

"Memory Care Fell Short: Nice Staff, Not Right Fit"

I didn't like the memory care at this place as much as the one we picked. The workers we talked to were friendly, and they seem to have good stuff. But I didn't think it would suit my family member.

5/5.00 Published 7 years ago

"Everything is going great!"

Everything is going great! The staff makes me feel comfortable. The marketing director really helped make the move easy. Overall, I'm happy with everything!

4/5.00 Published 7 years ago

"Smooth transition to community, despite medication billing concern. Great maintenance."

My family members are adjusting well here. It was hard at first, but I'm confident they're being taken care of. The staff is nice and attentive to their needs. I've had a problem with medication billing, but I hope they can fix it soon. Besides that, everything else is going well. The facility is well-kept, and they're doing a good job with maintenance. Overall, this community is working out nicely for my family, and I'd recommend it to my friends.

4/5.00 Published 7 years ago

"Pricey Memory Care, Great Independent Living Amenities"

We liked this place when my mom stayed there. It has two tall buildings. They had activities all day long. Mom made friends there too. The place is pretty and the staff were friendly. The food they serve is really good. But the memory care part was a bit pricey for us.

4/5.00 Published 7 years ago

"Not Impressed!"

When I visited The Fountains, it felt too large for me. Plus, the cost was a tad high, and I found a more spacious room elsewhere for the same price.

2.5/5.00 Published 7 years ago

"Pleasant yet Problematic: The Fountains of Boca Ciega"

I needed to find a home for my older aunt fast and A Place for Mom was a big help. One place they suggested was The Fountains of Boca Ciega, an assisted living place backed by the VA Hospital too. It's a nice spot and didn't cost much, offering different levels of care for seniors. But, the management was bad at talking to each other and I got ignored so many times. I asked for copies of some documents and never got them. My aunt passed away suddenly and we almost had to pay for two more months of rent, if it wasn't for Claire Ferry. The elevator situation is a mess - they're tiny and stop working often. If you're moving big stuff in, there’s no service elevator and The Fountains won't help. You got to hire R&M moving company - they've been shifting stuff to and from The Fountains for a long time and they do great work.

5/5.00 Published 7 years ago

"Great care, clean community, and good meals."

This is a great place with excellent care. The staff is caring and really pays attention to her needs. The community is always clean, and we’re glad she enjoys the tasty meals and nice dining area. She stays active with the other residents and loves having a room on the ground floor. We would recommend this community for the great care and value for other families.

4/5.00 Published 7 years ago

"Bent over backwards to get mom moved in."

My mom just moved here. She's still getting used to it and spends most of her time in her room. Her studio apartment is really nice, and she loves it. The staff is super friendly and helpful, very professional, and made the move-in process really smooth. They went above and beyond for us.

1.5/5.00 Published 7 years ago

"Subpar heating/cooling in The Fountains' apartments"

Don't be tricked by the fancy front area at The Fountains - confirm for yourself the state of the living spaces. Simple reality: there's no centralized heating or cooling system serving the apartments. Instead, you'll find low-end hotel-style wall units with control buttons for 'more heat' or 'more cold' rather than a traditional thermostat. It seems the main building has central HVAC, but it doesn't extend to the personal digs. This means constant fussing around with the unit’s buttons for comfortable temps, even waking up at night to adjust. Because of this, I crossed The Fountains at Boca Ciega Bay off my potential list.

3.5/5.00 Published 7 years ago

"A Caring Oasis"

The community is beautiful, with many activities and a wonderfully caring staff.

4/5.00 Published 7 years ago

"Not the Right Fit for Us"

My sister was the one who visited The Fountains at Boca Ciega. Everyone was nice, but they didn't like how tall everything was. The place felt more like a motel and not like home.

5/5.00 Published 7 years ago

"Great staff, kind community, happy with my move!"

I really love this place. Moving here was a great decision for me. The community is beautiful, and everyone is so kind. The staff is fantastic—they’re helpful and friendly. They keep everything clean and well-maintained. Since I moved here, everything has gone smoothly. I would definitely recommend this place. It’s really nice.

5/5.00 Published 8 years ago

"A wonderful place for Mom!"

Everything is clean, the food is great, and the view is amazing. I can't say enough good things about the caring and kind people who helped us get my mother settled here. For me and my mother, "Thank You All" for going above and beyond. What a wonderful place for her to live!

5/5.00 Published 8 years ago

"Mom is happy at The Fountains!"

My mom recently moved into her new apartment at The Fountains. She has a beautiful view and really likes it so far. The staff is friendly, the food is good, and there are plenty of activities to keep her busy. The Fountains takes good care of the residents, and my family feels good about her move.

5/5.00 Published 8 years ago

"Mom loves it here!"

Mom is doing well, and she loves it here! I think it's a great place. The grounds are beautiful, they keep everything clean, and the rooms are nice. My mom's room has a great view of the shoreline that lets in a lot of light. The food is really good, almost like restaurant quality. This community has a nice atmosphere.

5/5.00 Published 8 years ago

"Great staff and good food!"

My husband is still getting used to this community, but it seems like a good move so far. He hasn’t joined any activities yet, but the food is good with healthy choices. The staff is helpful, really kind, and goes above and beyond for the residents.

5/5.00 Published 8 years ago

"Great Care at Fountains at Boca Ciega - South Pasadena, FL"

This is a really nice place. It's clean, and everyone gets great care here.

4/5.00 Published 8 years ago

"Top-notch care and enjoyable activities for loved ones."

My family member stays in the memory care part. We're really happy with how well they take care of them here. They have different activities that they seem to really like.

4.5/5.00 Published 9 years ago

"Friendly and Helpful Staff, but Elevators Need Improvement"

We’re really happy with The Fountains! The staff is super friendly and helpful, and they were great during the whole move-in process. They were flexible with the move-in dates and always ready to help! It’s been a big change for my parents, and they’re still getting used to it, but they keep saying how nice and welcoming everyone is. My only complaint is that the elevators need to be better. They get really slow when lots of people use them.

1/5.00 Published 9 years ago

"Negligent Memory Care at The Fountains"

Our time at The Fountains at Boca Ciega has been really bad. My relative is in the memory care section, and as far as I can see, there's practically no real "care" given to them. It seems like my relative, along with everyone else in this section, are basically over-medicated and just left to sit in chairs. We're getting our relative out of there as soon as we can.

3/5.00 Published 9 years ago

"Decent Place, Some Issues to Consider"

I think the place is good, with really awesome views. A lot of the workers are super nice and most of the folks living there look pretty happy. But, there are some downsides, like waiting forever for elevators and the servers aren't all that friendly. My dad says you have to eat with others at mealtime, which can be kind of annoying.

5/5.00 Published 10 years ago

"Great Job and No Concerns!"

They're doing a great job, and I have no concerns. The elevator can be tricky at meal times. The programs, tours, and activities are done really well.

5/5.00 Published 10 years ago

"Nice location, helpful staff, older building, mostly older residents"

My parents stayed here for a short time, and I spent several weeks there while my dad was in the hospital. The staff was really good—responsive and accommodating, especially when my dad got sick. The building is older, and the air conditioning was a bit loud, but the location is nice, close to the water. My parents chose it because it's near where they lived. It felt more like a nursing home, and many residents were using walkers. My parents, in their 80s but still active, felt out of place. The food was good, and it was financially affordable.

5/5.00 Published 10 years ago

"Nothing but good things!"

I have no complaints about this place. Everyone was very helpful and caring. The facility was clean, and I got the attention I needed.

2.5/5.00 Published 10 years ago

"Inferring Quality: My Experience Finding Senior Care for my Parents"

My family and I visited The Fountains at Boca Ciega Bay last year, considering it for my parents who both struggle with dementia. It was important for us to find a place that would take good care of them and allow them to stay together since mom had mobility issues and had started using a walker. The Fountains is quite large with different care levels divided into sections. However, even after a thorough tour and interviews, we were uncertain if it was right for my parents. The first person you'll see in such places is usually a salesperson. They might be compassionate and care for the elderly, but they're not medically trained for elder care or handling memory issues. They reminded me of realtors. Both my parents and the salesperson suggested independent living in an apartment so they could stay together. But my parents have dementia! They'd need daily cleaning and gradually more personal care, especially for mom. The Fountains' fees seemed too high just to prepare an assisted living apartment that may not be a long-term solution. Plus, many services were extra, like housekeeping was only included twice a month. The facilities at The Fountains felt old and cramped, needing renovations to improve accessibility and to meet ADA requirements. It was a bit depressing to see so many people dressed up with nowhere to go just hanging out in the lobby. We chose Brentwood Senior Living Community instead, due to their modern apartments in the memory care unit. Here my parents can live together, with daily housekeeping and medication management included in the cost. The staff is great and really care about preserving everyone's dignity. Here's what I learned: most often the first person you meet is a salesperson. Go prepared with all your important questions. Look at the residents - are they happy or just sitting around? While cost does matter, consider if you're getting value for your money. It's beneficial if everything's included in the fee because extra services can add up quickly. These places often have vacancies and are open to negotiation - you might get a discount for the first few months or not have to pay a move in fee. Always trust your instincts. If it feels just okay, keep looking. You and your family deserve a place that gives you peace of mind knowing your loved one is safe, well taken care of and happy (the last part might take a while but it happens).

5/5.00 Published 10 years ago

"We really liked this place."

We really liked this place. It is near everything we know.

5/5.00 Published 10 years ago

"I am really happy with everyone!"

I am really happy with everyone at The Fountains!

5/5.00 Published 10 years ago

"This place is head and shoulders above the rest!"

This place has been great so far! It's a beautiful place, and the staff are friendly and provide excellent care. We checked out many places during our search, and this one is way better than the others. It offers great value for the high quality of care.

3.5/5.00 Published 10 years ago

"Unpleasant Odor Upon Arrival"

We visited Southland Suites. When we walked in, there was a strange smell. I couldn't pinpoint the issue, but it just didn't work for us.

4.5/5.00 Published 10 years ago

"Great Experience for Dad—Loves the Food and New Friends"

My dad has been there for a month, and it’s been great! He enjoys the food much more than before. His room is brighter, and he has met many friendly people. Overall, it's been a good experience!

4.5/5.00 Published 10 years ago

"Amazing Place! So Active and Full of Fun!"

This place has really made a big difference for my mom in just the past few months. She lives independently but gets two meals a day, transportation, and her apartment cleaned twice a month all included. They have lots of parties to celebrate special events, like Oktoberfest and Halloween. They even take them out on a boat to Boca Ciega Bay, out to eat, and on tours of navy ships and mansions in the area. The Fountains has totally changed my ideas about these kinds of places. The residents are all happy, busy, and active. They even have a 25-seat movie theater! Plus, there’s a gym and physical therapy right there, so you can get the care you need without leaving. Everyone there has been great, and my mom has really come to love it. She used to live alone in Iowa but has now made lots of new friends. When new residents move in, they get a peer mentor to help them settle in.

2/5.00 Published 10 years ago

"Outrageous Cost for Minimal Services at The Fountains"

The price was simply outrageous. I had a small apartment where the living room and bedroom were combined which was on the lower end of their offerings. Sure, there was a nice view of the bay, but that certainly doesn't justify a $2000/month price tag. As a veteran, I get most of my healthcare from the VA. Unfortunately, The Fountains does not offer any care services and they only provide two meals per day. They do have a bunch of activities, but the majority of residents are in their 80's and 90's which doesn't allow for much social interaction. I'm only in my 70's.

3/5.00 Published 10 years ago

"A bit pricey and unnecessarily big"

This place costs a bit much and it's excessively large.

5/5.00 Published 11 years ago

"Felt Like a Party on a Cruise Ship"

This place is very nice! It felt more like a big cruise ship than a facility, almost like a huge party. I was worried it might be too big and overwhelming for my mom when it comes to assisted living. But for independent residents, it would be so much fun to live there!

4.5/5.00 Published 11 years ago

"Great staff and grounds, minor care issues"

The memory care supervisor and activity director are fantastic!!! The grounds are beautiful. There are occasional problems with care, but I'm happy I picked The Fountains for my mom overall.

4/5.00 Published 11 years ago

"Assisted Living Facility Review"

My friend from church stays there, needs little care. It's okay overall. Her mom used to be there. She's happy and content. She often mentions communication issues. When she calls for a ride, they say it's booked. She feels they don't communicate well.

4.5/5.00 Published 11 years ago

"Great Location and Recommendations"

We picked The Fountains because it’s close for my family to visit. Friends recommended it, and we only heard good things about it. Our loved one is adjusting well and looks healthier and more lively. We checked out 7 other places, but we chose The Fountains and feel it was the right choice. (Can’t rate Care Services because we haven’t used them yet)

4.5/5.00 Published 11 years ago

"Great Experience with Care and Progress at The Fountains"

Our time with The Fountains has been really good. My loved one is doing well, attending activities, and getting stronger every day. Everything has been going smoothly so far.

3/5.00 Published 11 years ago

"Decent High-rise Assisted Living with Poorly Designed Apartments"

This place fits us perfectly. It's a tall building in a good location, offering great services. But the building is old, built in the 70s, and the apartments have a bad design, especially the awful kitchens. Still, it's one place we're considering.

The Fountains at Boca Ciega Bay

Address
1255 Pasadena Avenue South
Saint Petersburg, FL - 33707

Website

Email

Telephone
(727) 381-5411

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