The Palms at Fort Myers
Anonymous
"Efficient and Pleasant Living"
The Palms is a nice and well-run place.
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Anonymous
"Communication Issues Plague Otherwise Pleasant Assisted Living Facility"
The place was clean, and food came on time. The dining staff was nice and helpful. But talking to them was a mess! They're super bad at communicating. They said they fixed the phones in September, but voicemails still didn't work right. Every time I had a question, I had to ask a family member to call. Also, they charged me twice for the entrance activity fee. I called them like six or seven times, and they promised to give me back the extra money. But I bet it'll take another month of pestering them with phone calls to actually see it.
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anonymous
"Mixed Age Community with Excellent Food and Staff"
A majority of residents are much older. Despite that, the food, community, and staff are excellent. We expected more younger people.
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anonymous
"Great tour, but room type not available"
We had a great tour at The Palms. The staff was really nice. But they didn't have the kind of room she wanted.
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