Wyndham Lakes
Daughter of resident
"Mixed Experience at Assisted Living Community"
Everyone is really nice, and there are lots of fun things to do to stay active and social. But some people don’t like the food, and the buildings and grounds need more attention. It’s a good place for those who don’t want fancy luxury or high costs. For my mom, it worked out well just needed more food.
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Yolanda
"Affordable and Recommendable Assisted Living"
This place is good to live in. It fits my budget. I'd tell others to live here too.
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Woody E
"Wyndham Lakes: Disrespectful Caregivers Prioritize Profit over Care"
Wyndham Lakes is not a nice place for your elderly loved ones. The folks in charge only care about their profits. They earn their bucks from individuals who desperately need assistance. Just imagine, the supposed caregivers act like they're dealing with little 3-year-old kids. It's downright rude. Anyone who'd allow their dear ones to withstand such treatment ought to be ashamed.
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Anonymous
"Great Staff, Food & Laundry Need Improvement"
The nurses here are awesome! They’re the top reason we really like this place. Breakfast tastes good, but sadly, lunch and dinner aren’t yummy at all. Even though we’re paying for these meals, my mom hardly ever eats them. Also, there’s been a mix-up with her laundry—it got lost or maybe taken by someone else. We’re not totally sure what happened, and it keeps changing. It would be fair if she got something back for the lost clothes since we pay for laundry service.
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Anonymous
"Family involvement crucial"
Like many places, they had some trouble with enough staff, and I'm not totally convinced it's as great as the salesperson said. My family member was there a lot with our loved one, so they made sure our loved one got what they needed. If we weren't around so much, I'm not sure it would be the same.
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Yolanda
"Father happier, calmer, healthier at this facility."
My father is happier, calmer, gained weight, and looks healthier.
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anonymous
"An Unpleasant Money-Driven Assisted Living Facility"
This place treated my mom poorly, as if she was just a way for them to make more cash, not like a human being. The people in charge care more about stuffing as many people as they can into the memory care section, whether they actually need it or not. Memory care costs twice as much as living independently or even with help. The workers taking care of the people were just okay, maybe decent for some. All in all, it's a terrible place to send your parents or older family members.
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Shelley L
"Older facility, good fit, overall positive experience."
This older facility suits my loved one; overall good experience.
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Anonymous
"Pleasant Assisted Living Tour"
I visited this place, and it was pleasant.
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Sarah
"Pleasant Place, But Too Cramped for Family"
This place was pretty good. It seemed kind of cramped and didn’t have the big outdoor space we were hoping to find for our family member.
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Anonymous
"Mixed Experience in Assisted Living Facility"
This place is good for keeping your family safe. Sometimes, the staff doesn't communicate well with families. It took three phone calls to check on my loved one when we couldn't reach them. My loved one thinks the food portions are too small, and residents can't get seconds. However, there are activities for those who want to join in.
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Wyndham Lakes
Amenities:
- Meals Provided
- Activities Offsite
- Beautician Onsite
- Vegetarian
- Devotional Services Onsite
- Activities Onsite
- Outdoor Common Areas
- Devotional Services Offsite
- Indoor Common Areas
- Over 55 accepted
- Atrium
- Free parking
- Movie Room / Theater
- Library
- Free cable satellite tv
- Beauty Salon
- Game room
- TV Lounge
- Piano / Organ
- Specialized Training for Caregivers
- Special Dining Programs
- Enclosed courtyard
- Walking Paths - indoor
- Laundry service
- Housekeeping provided
- Visiting Chaplain
- Home Care Agency on-site
Address
10660 Old Saint Augustine Rd
Jacksonville, FL - 32257
Website
https://www.pacificaseniorliving.com/senior-living/fl/jacksonville/wyndham-lakes/
Telephone
(904) 256-9414