A&R Personal Care Home
Anonymous
"A Comfortable Home"
The staff at this care home is friendly and doing their best to help my dad feel comfortable. He's having some trouble adjusting to living here, but he shares a room. The home is kept clean, and he enjoys the food. They also take him to a day program three times a week. I'd recommend this care home.
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cfran51821
"Money-Driven Facility Fails to Provide Care and Trust"
This place is all about cash! There's no warmth or empathy for your family members!! A terrible and costly experience that I feel needs to be shared with anyone considering visiting this place. WATCH OUT for being asked for a deposit that is half of the monthly payment! Even without a formal contract, you won't get your money back!! My brother, who is a disabled Veteran living on a modest fixed income, traveled from NY, having nowhere else to turn, and was misled into thinking he would have a private room. Even though they had our contact details and we were communicating the entire time, we were never informed that his room had been given away before we had left NY. We only discovered upon arrival that the only available option was a somewhat uncomfortable semi-private room for the time being. Out of desperation, he paid a $750 deposit after spending mere 20 minutes looking at the facility. He decided not to move in within the first 24 hours, despite not signing any formal documents, but was denied a refund for his deposit. I shed tears for his loss, there was no more money for him to find a new place. He had to seek financial help from friends and family to get through his first month in Georgia. I accept my mistake in having introduced him to this place. It is completely unforgivable and cold-hearted, to say the least!! All we wanted was a home close to his loved ones that could cater to his physical needs. Eventually, his friends helped us find a significantly better place for him with folks who value him for who he is, not for his money...This story is real!!! Please BE CAREFUL!!
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cfran51821
"Wall of Caution: Dishonest Practice, It's All About Their Profit!"
This place is only interested in your CASH! They don't genuinely care about your family members at all! This was an awful and costly experience that I need to share with anyone considering visiting this place. CAUTION about paying a deposit which equals half the monthly fee! Even if you don't sign an official document, they won't return your money!! My brother, who is a disabled veteran and lives on a limited income, journeyed all the way from New York because he had nowhere else to go. He was tricked into thinking he'd have his own room upon arrival. Despite having our contact details and communicating regularly, they did not inform us before leaving New York that the room had been given away. When we arrived, we were told the only option was a crammed semi-private room on temporary basis. In desperation, he handed over a deposit of $750 after a quick 20-minute visit, and in less than a day, even though he didn't sign any official forms and did not move in, he was informed he couldn't get his money back. Witnessing his loss was heart-wrenching because he had no funds left for another secure place. He had to call people and borrow money from friends and family just to get by in his initial month in Georgia. I accept full responsibility for the error of introducing him to this place. This type of behavior is absolutely not acceptable and lacks empathy! All we wanted was a suitable place close to family that could cater to his physical needs. Ultimately, thanks to our friends who found a private room for our brother which is far superior than this place, where they genuinely care for him as an individual, not his finances. This account is 100% real! Please BE AWARE!!
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Anonymous
"Decent Facility, Costly Pharmacy, Food Could Improve"
The meals here weren’t that tasty, mostly because they served a bunch of packaged meats. The drugstore they have us use, even though it’s supposed to make things easier, costs a lot more money. We didn’t really run into any problems with the people working here or the place itself. It seems like most folks living here don’t really feel like making complaints about stuff.
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Anonymous
"No Problems with Staff or Place, but Food and Pharmacy Costly"
The meals weren't great here, filled with too many packaged meats. Their chosen pharmacy, meant for ease, actually costs more. We experienced no problems with the people working there or the building. It seems like most folks living there don't really want to fuss about stuff.
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Anonymous
"Spoke 4/26 About Expensive Private Room, Limited Outings"
I spoke on the phone on April 26th regarding a private room with a license for only 6 residents. There's only a chance to leave this place once or twice monthly. The family needs to handle all doctor's appointments. The price is steep at $2,500 per month!
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