Bilmisd Loving Care Home

"Warning: Horrific Experience at Assisted Living Facility"

This assisted living facility was absolutely horrendous. The owner showed a nasty attitude, was always angry, and the living conditions were unclean and pretty gross. We had countless issues with the owner not following up on phone calls or doctor appointments. There were constant problems with how she handled my grandmother's medical records. The woman has more than one facility under her ownership. The cars used for transportation were in atrocious condition. There is a lot more that I could mention about this facility, but that would fill up a whole book. I wouldn't recommend this place to anyone. The brochure provided is also misleading. Half of the services and amenities she claims to offer the residents do not exist in reality. There's no way I'm giving this place a single star. Moreover, the quality of the meals provided was nowhere near the culinary standards set by the state. From what I could see, this facility needs to be thoroughly inspected by the state authorities. I am required to rate this facility at least half a star because the system wouldn't let me leave it blank. I'd strongly discourage anyone considering this personal care home.

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