Brookdale Hartwell
Deborah
"Helpful staff and secure memory care unit"
My husband had dementia and Brookdale had a secure memory care unit. They were very helpful with the paperwork and really knew a lot about his condition.
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Anonymous
"Assisted Living Review: Good Activities, Medication Issues Need Improvement"
It's a good place for someone with dementia. They include residents in activities. Nursing and medical care need improvement. Staff sometimes didn't administer meds accurately. Pharmacy didn't always send prescribed medications, frustrating.
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anonymous
"Activities Good, Medical Care Needs Improvement"
We liked that they had activities for residents. But they need to focus more on medical care. They have a nurse on site, but they should improve care and respond faster to issues.
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Anonymous
"Good Facility, Dining Room Could Be Warmer"
Brookdale Hartwell is a nice place. I think other people should consider it for their family members. The only thing is, the place where we eat is pretty chilly for my family member. But the food’s warmth is just right for everyone living there.
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Anonymous
"Mom enjoys new home, activities, friendly staff, and good food"
I'm hoping my mom will get used to her new place. They have fun activities and rooms where the residents can watch TV and hang out together. She shares a room with another woman, and they get along well. My mom enjoys tasty meals every day. The staff is really kind to her and to all the visitors she has.
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A Place For Mom Customer
"Nice Place: Safe, Good Food, No Kitchen"
The staff are nice, and the meals are tasty. It feels safe and secure here. You get a two-room apartment, but there’s no place to cook.
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