Assisted Living Facilities

Brookdale Neese Road Woodstock

4.3/5.00 - based on 54 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 8 months ago

"Caring Staff, Could Improve Response Time."

The staff at Bellevue are really nice and mostly pay attention to the residents. They're always polite when they talk to the people who live there and their families. Sometimes, though, they take a while to help when someone needs it. Every once in a while, I've had to look for a staff member when my mom needs something. But overall, I think Bellevue is a good place.

4/5.00 Published 1 year ago

"Dedicated Staff and Affordable Care"

Even though he wasn't easy to get along with, the staff tries hard to stay positive. I wish they'd keep me better informed about his showers and cleanliness. It seems challenging for them to maintain his hygiene at his level. He's picky about meals, but I understand they cook for a large group. More variety beyond pasta, soup, and lasagna would be great. Overall, they're well done and cost-effective.

4/5.00 Published 1 year ago

"Friendly Staff and Convenient Location at Legacy Ridge!"

We picked Legacy Ridge Neese Road because it's close to our home and had great reviews. The staff were super friendly and helpful. I'd recommend it to other families.

1/5.00 Published 1 year ago

"Unsatisfactory Care and Neglect Led to Tragedy at Legacy Ridge"

Legacy Ridge Neese rd may look appealing, but be careful. My husband, who previously passed, moved into the memory care section, but he later died due to numerous infections. Though he struggled with Alzheimer's and low blood pressure, he had no Covid and no infections according to his initial medical report from the hospice doctor. He ultimately succumbed to Covid, Sepsis, a urinary tract infection, and metabolic encephalitis, all because he wasn't kept clean and safe from infections. Furthermore, the memory care staff was unpleasant and unresponsive to my husband's needs. He often found himself having to give me a call at home for assistance. I would then have to call the facility management and request them to check on him and reprimand the staff. I even have friends who have heard the staff shouting at my husband over their cellphones.

5/5.00 Published 7 years ago

"Mom's Smile Restored"

Mom and I had lunch at Brookdale Neese Road yesterday. I can't thank them enough for making Mom feel special. The staff made us both feel comfortable, and the residents asked Mom to join their "club." Mom was smiling, talking, and joking like she used to! It made my heart sing because she's been through so many tough changes and has cried a lot about her future. Thank you, Brookdale, for giving me my Mom back for the afternoon and showing she can be happy again!

5/5.00 Published 7 years ago

"Care for Loved One"

This is a nice community. The staff is caring and keeps us informed about her progress. The menu is appealing, and she seems happy with the variety. It's a clean and good environment for the residents. They offer activities for those who want to join. We recommend this place for good care and value.

4/5.00 Published 7 years ago

"Smooth Transition to a Welcoming Community"

I'm really happy with my decision to move to this community. Everyone has been friendly and welcoming. My room and the community are clean and nice. The staff is great and very helpful. Everything has gone smoothly for me here.

4/5.00 Published 7 years ago

"Pleasant Tour, Not Quite Right"

I visited this community with my mom to see if it would be a good fit for her. The tour was pleasant, and the place looked clean and nice. The staff was friendly and kind. However, after considering various factors, we decided it wasn't the right community for us.

4/5.00 Published 7 years ago

"Decent Respite Stay at Well-Kept Community"

I stayed at this community for a short break, and mostly it was good. My only problem was they didn't bring the hospital bed I asked for. Besides that, they looked after me well and met my needs. The place is clean and the meals are good. Overall, I'd suggest this community.

4/5.00 Published 7 years ago

"Excellent Assisted Living Facility with Caring Staff and Delicious Food"

This place is really nice. We had lunch there, and it was great. The menu looked good, with food that my mom would enjoy. was awesome. She asked really good questions about my mom, which helped me think of questions too. I think they would take good care of my mom.

4/5.00 Published 7 years ago

"Friendly staff, but community bathroom issue"

The staff at this place were really nice and professional. They gave my loved one and me a great tour of the facility and answered all our questions in detail. My only complaint is that there's a community bathroom area, and I don't think my mom would be happy with that because she would want her privacy.

4/5.00 Published 7 years ago

"Assisted Living: A Good Place for Dad to Settle In"

My father-in-law is doing okay. He's enjoying Bingo and likes the food. The place stays clean, no issues.

5/5.00 Published 7 years ago

"A Great Place for Loved Ones!"

While my loved one was at Brookdale, I thought it was a really nice place. The staff was friendly, and the meals were delicious. It was definitely the best of all the places I looked into. Even though my loved one isn't there anymore, it was a positive experience.

4/5.00 Published 7 years ago

"Comfortable in a Nice Community"

It's been pretty good for us at this community. My mom is still getting used to her move here, but overall, I feel she's in a good place. I'm comfortable with her being here—it's a nice, safe community that I'd recommend.

5/5.00 Published 7 years ago

"Caring Staff and Great Activities for Mom's Transition"

My mom moved to memory care, and she’s starting to feel more at home in the community. There are lots of activities, but I think she would really enjoy spending time with more social residents. She loves the meal choices, and whenever she forgets something, the staff is quick to help her out. We really like most of the staff—they're super nice. From what I've heard, most of them have over five years of experience. I chose this place because I really liked the friendly staff and the welcoming vibe when you first walk in. Plus, the grounds are bigger and nicer than other places we saw.

4.5/5.00 Published 7 years ago

"Great place with wonderful staff and clean environment"

I'm very pleased with this community and what they've done for us. It's a great place with an amazing staff. The community is always clean, and there are no bad smells. I'm happy with the care my mother is receiving. Moving her here was the right choice. It's a lovely place, and I recommend it.

4/5.00 Published 8 years ago

"Assisted Living: Perfect Fit for Dad!"

My dad, who can't see well, is doing great here. It's one floor, no elevators, which suits him. We got a good deal, too. The place is always clean, and they keep his room neat. Dad's made some friends, and there are fun activities. He enjoys the food, especially the ice cream.

4/5.00 Published 8 years ago

"Great Communication Makes a Difference!"

The tour was awesome, and the community seemed friendly. The staff knew a lot and talked to us nicely. We saw residents interacting with each other, and the staff did a great job.

4/5.00 Published 8 years ago

"Awesome Community!"

I loved how this place was set up—the open floor plan and spaciousness made it comfortable for everyone. The bedrooms were gorgeous, with plenty of natural light. Our tour experience was flawless, and I’d definitely recommend this community.

4.5/5.00 Published 8 years ago

"Impressive staff"

We had an impressive tour with Tony from maintenance. His knowledge about senior living was remarkable. The beautifully updated room and professional work left a positive impression. The friendly staff, even on weekends, made us feel welcome. We're planning to move my mom in after her recovery.

4.5/5.00 Published 8 years ago

"Perfect Place for Mom"

It was hard to find a place we felt good about for Mom's care after her hip surgery and with dementia. I checked out six different places and picked Brookdale, Neece Road because the staff was super friendly and helpful. Even better, the residents were happy and friendly too. It felt like meeting friends or family who look out for each other. Mom got used to it in just a week, which was amazing since she needed a family member with her all the time at the rehab place. She's been there for a week now and is doing great, feeling comfortable and happy. We know we made the right choice for her.

5/5.00 Published 8 years ago

"Beautiful Outdoors and Fun Activities"

My dad has been really enjoying the activities and field trips they have throughout the day, especially bingo. They have a beautiful patio where he and the other residents often sit to enjoy fresh air and lovely scenery. The meals always include fresh vegetables and fruit along with other healthy options. I do wish they offered bigger portions for my dad.

4.5/5.00 Published 8 years ago

"Friendly staff and clean, well-kept facility. Good choice!"

Overall, we're very happy. The staff is friendly and cares about the residents. People like the food. The facility is a bit older but looks clean and well-kept.

4/5.00 Published 8 years ago

"They're okay, but the food is awful."

They're okay. The food is awful, but everything else is nice. The eggs are cold, and the bread is hard.

5/5.00 Published 8 years ago

"Brookdale Neese Rd"

The staff are friendly and caring.

4/5.00 Published 8 years ago

"Small Rooms"

The staff is friendly, and it's a single-level facility with small rooms.

4/5.00 Published 9 years ago

"Pretty Good Assisted Living Experience"

They've been really good. I don't have any issues with how clean it is or the staff. I'm quite happy with them.

1/5.00 Published 9 years ago

""Horrible Experience, Poor Management at Assisted Living Facility""

Our time here was awful. They didn't do well at all. The people in charge were far from adequate and incredibly rude. I never got a bill that made any sense. Even simple tasks like cleaning took forever. If you're thinking about having someone you care about stay here, you'll need to check in frequently and stand up for them.

3/5.00 Published 9 years ago

"Friendly Staff but Could Use More Activities and Better Laundry Service"

The folks working at Brookdale Neese Road Woodstock are super nice. The cost isn't too bad either. I do think they could have some more fun things to do though. My mom is getting memory care there and I really like the people looking after her. But, I’ve been having problems with them forgetting to wash her clothes. I've had to remind them more than once.

4/5.00 Published 9 years ago

"Looked like a nice place!"

I visited this place when we were considering care for a family member. It was clean, and the staff were friendly and professional. We chose a different community, but all the Brookdale properties looked nice.

4/5.00 Published 10 years ago

"Pleasant visit with Stephanie. Nice place, ranked second."

I really liked visiting with Stephanie. The place was really nice. It's the second best on my list.

4/5.00 Published 10 years ago

"Nice Community with Easy Layout"

We visited this place while considering options for our family member. It’s one of two Emeritus facilities we checked out nearby, and both seemed really nice. I preferred the layout of this one—it’s all on one level, which would be easier for our loved one. Although it was our second choice, we would have picked it if a spot hadn’t opened up last minute at the other place we liked a bit more.

2/5.00 Published 10 years ago

"Horrifying Experience at Assisted Living Facility!"

The restroom floor was hardly ever freshened up. The employees had really poor attitudes and were not enthusiastic. The meals were not good at all, too much fried and greasy stuff smothered in thick, hardened gravy. The people in charge did not do their job well, and it showed in the employees' behaviors. Despite being told by the boss that employees who behaved badly were let go, they never were. The folks living there were often crying, as they were pressured while eating, and then their meals were taken before they even finished them. It was scary for them with the stuff, as they were told not to complain or else their situations would get worse. It tore me up that I couldn't rescue everyone when we moved our family member out of there as quickly as we could!

4/5.00 Published 11 years ago

"Mixed feelings about assisted living: Great amenities, lackluster rooms."

I went to check out this place and I really liked the building and the cafeteria. The social areas were cool too. But when I saw the rooms, I wasn't impressed. They didn't seem as nice as the rest of the place. Overall, it's okay, but the rooms could use some improvement.

4/5.00 Published 11 years ago

"Variety of Good Food"

Emeritus is close to our home, which is convenient for our family. They offer a wide variety of tasty food. We noticed that their care services are slightly less than our previous community.

5/5.00 Published 11 years ago

""

Beautiful, sunny spaces with a coffee shop, garden, and tons of activities. The people are friendly and relaxed, always out and about!

5/5.00 Published 11 years ago

"Absolutely LOVED this place! So welcoming and informative!"

I absolutely LOVED this place! The director was amazing, patient, and answered all my questions. They were VERY informative! When I arrived, there was a nice frame on an easel that said, Welcome to the tour from everyone at Terraces of Woodstock, along with photos of the residents. It was such a lovely touch! Little things like that really impress first-time visitors and made me feel welcomed.

3/5.00 Published 11 years ago

"Special deal on one bedrooms and tiered care at facility."

This assisted living place has a deal for one-bedroom apartments at $2295, which usually cost $3,295. They offer care in four stages. Level 1 costs $325, and the cost doubles for each additional level of care.

Brookdale Neese Road Woodstock

Address
756 Neese Road
Woodstock, GA - 30188

Website

Email

Telephone
(770) 924-2072

Sign In