Assisted Living Facilities

Palms of Lake Spivey

4.5/5.00 - based on 49 reviews
5 stars
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1 stars
2/5.00 Published 9 months ago

"Long Overdue Changes Needed!"

Not very helpful. My apartment hasn't been cleaned for 6 weeks! There are several things that need improvement, and I'm considering moving out.

4/5.00 Published 1 year ago

"Review of The Palms Assisted Living Facility"

Overall, The Palms is nice. When my brother and his wife moved in, the apartment was very dirty. There was construction dust, food residue in cabinets and fridge, and grimy floors and light fixtures. The cleaning person left a card but didn't clean. The dishwasher and some lights still don't work after many requests, despite being new and under warranty. It doesn't clean properly. Despite these issues, my family feels safe there. Security is a concern; many non-residents walk the halls. This worries me since I live 3 hours away. My brother hasn't used many services yet, but I hope to get them more involved soon. I recommend The Palms, but they need to fix initial issues since December.

3/5.00 Published 1 year ago

"Assisted Living Review Summary"

The living space is okay, but the building needs some fixing. They offer a gym, hair stylist, and meals. Rent includes breakfast and dinner, and residents can use the kitchen and laundry. Staff communication with families is good, but maintenance could improve.

4/5.00 Published 3 years ago

"Friendly Assisted Living with Fun Activities!"

This place costs a bit more, but the staff is super friendly, and the community is lovely. My loved one seems well looked after, and there are fun activities like bingo to keep residents busy.

4/5.00 Published 3 years ago

"Friendly Atmosphere with Lots of Activities"

They offer plenty of activities, and the staff and residents are super friendly!

3/5.00 Published 3 years ago

"Mixed experience; staff friendly but food and activities limited."

This place costs a lot. Staff nice. Limited activities, okay food. Recommend to others.

4/5.00 Published 3 years ago

"Nice Community Despite Rude Receptionist"

Mother liked this place. The staff member was helpful and answered all our questions. After seeing a few more places, we know Palms of Lake Spivey is a good choice. First impressions are important, and the receptionist was Mother's first impression. She didn't greet Mother or say a word. She checked the temperatures of others but not Mother. So, our first impression was a rude, unprofessional receptionist. But beyond her, we were pleased.

4.5/5.00 Published 7 years ago

"Great care and activities, minor issue with cleaning staff"

My mother-in-law has been doing great since she moved here. We feel good about her living here because we know she's safe and well cared for. Our only issue is with the cleaning staff. I think they should just start cleaning without asking what needs to be done. Besides that, the rest of the staff is good. They offer nice activities for the residents, and we’re happy with this community. We would recommend it.

4.5/5.00 Published 7 years ago

"Happy with Care, Minor Cleaning Concerns"

My mother-in-law has been doing really well since she moved here. We feel good about her being in this community because we know she's safe and well taken care of. Our only issue has been with the cleaning staff. I think they should just start cleaning without asking us what needs to be done. Other than that, the staff is great, and there are nice activities for the residents. We're happy with this place and would recommend it.

5/5.00 Published 7 years ago

""

This is a very nice, upscale community with great amenities!

4.5/5.00 Published 7 years ago

"Review of the Palms at Lake Spivey"

I was really impressed with Palms Gardens. The Sales Rep was outstanding—she followed up and walked me through the registration process. My mother's room is close to the dining room, and she's receiving excellent medical care. Everything they promised has been delivered, and the staff is very attentive. Love the place!

5/5.00 Published 7 years ago

"I’m Happy Here!"

The staff here is really nice to me. I like that they give rides when I need to go somewhere. There are also lots of fun activities, like art class and bingo, that I enjoy. Most of the food is pretty good. The community and my apartment are always clean.

4.5/5.00 Published 7 years ago

"Could not have asked for a better place!"

I recommend this community. The staff is amazing, and everyone is so friendly. The food isn't my favorite, but the place is clean, and housekeeping does a great job with my apartment. Palms is an active community.

4/5.00 Published 8 years ago

"Cheerful Community"

Our visit to this place was nice. We liked the friendly staff and happy atmosphere. It was a bit far for our families, but overall, it went well.

5/5.00 Published 9 years ago

"Food is excellent; needs more ramps for accessibility."

We have only been at The Palms at Lake Spivey for a few months, but we already love it here. We hope it stays this way. We’ve heard the food is excellent! The only thing that needs improvement is that the facility is not very handicap accessible. There are stairs everywhere, which makes it hard for some residents to get around safely. Adding more ramps would really help this already great place.

5/5.00 Published 9 years ago

"Very Happy with Our Choice!"

We’re really happy with how things have turned out at The Palms at Lake Spivey! The place looks great, everyone here is friendly, and my loved one truly enjoys being here.

5/5.00 Published 9 years ago

"A Wonderful Place for Mom with Caring, Helpful Staff!"

This is a fantastic place for my mom! The staff is knowledgeable, friendly, and really cares. The whole process went smoothly, and the management was very understanding of what I needed. I’m so happy with the care and attention she’s receiving here!

5/5.00 Published 9 years ago

"Highly recommend this wonderful community!"

They do a great job at The Palms at Lake Spivey. It feels so different from where we were before. The community is beautiful, with many walking paths and a rose garden. The staff is friendly and helpful, and they have plenty of activities to keep everyone entertained. The food is excellent too, with lots of fresh choices made on-site! I really recommend this place!

4.5/5.00 Published 9 years ago

"A Fantastic Place for Independent and Assisted Living"

When you enter The Palms, it feels like a really nice apartment complex. Since we visited in December, everyone was busy decorating, but they still took time to greet us. Our coordinator was super friendly, gave us a tour, and we even had a free lunch in their dining room. The food was great, and the staff was really nice. Dad decided we didn't need to look anywhere else. He qualified for the Independent section, but they also have an Assisted Living section. Some of the cool features include laundry service (for a small fee), room service for days you don't want to go to the dining room, weekly house cleaning, trips to Walmart and other grocery stores several times a week, an onsite barber/beautician, a wood shop, a beautiful pool with grills, and an outdoor kitchen. The apartments are spacious with walk-in showers, big windows, and are well-maintained. Even though Dad isn't very social, they have activities like bingo, dances, and other fun events. They also offer discounts for Veterans and Delta retirees. The location is private but close to the interstate, doctors, and shopping. The Palms also allows pets and has plenty of places to walk them. I’m so happy we found a great place for Dad.

5/5.00 Published 10 years ago

"Happy with overall services"

This place has physical therapists and hair salons. It’s really nice! The food is great, and they offer shuttle services to local stores. My dad lives here, and we are very happy with everything they provide.

4/5.00 Published 10 years ago

"Decent Assisted Living Facility with Plenty of Activities"

This place has tons of stuff to do. I don't live nearby, so I can't say too much, but it seemed okay from what I saw.

5/5.00 Published 10 years ago

"Doing a Good Job So Far"

I think they've been doing a good job so far. Everyone is very friendly and always has a smile when they greet me. I am glad I chose this place. It was the best value of all the places I looked at.

5/5.00 Published 10 years ago

"Great Community with Lots to Offer!"

My loved ones really enjoy living here. They love the location and feel safe and secure. They live independently within the community, so they don’t need much extra care. The place has a nice open atmosphere where residents can socialize through events and gatherings. They even have transportation to nearby doctor’s offices and grocery stores. Plus, they love the food! Definitely worth checking out!

5/5.00 Published 10 years ago

"Impressed with the facility and helpful staff!"

I was really impressed with the facility and all the activities they offer. She was super helpful and very kind.

5/5.00 Published 10 years ago

""

This is a great place! My loved one lived here for over two years before we had to move her because she needed more care. I wish we could have kept her here, but she started having more serious memory problems that they couldn’t manage. Everyone was so friendly and caring! They did an excellent job with activities, keeping the residents entertained and engaged!

5/5.00 Published 10 years ago

"Nice place, just not the right fit for her."

We picked this place because the presentation was great. It was a nice and clean facility, and the people were really friendly. They had activities available if she wanted to join, but she wasn't ready for that kind of living and didn't take part in the opportunities.

4/5.00 Published 10 years ago

"Very professional and knowledgeable staff."

The staff is super professional and knows their stuff. The environment is great, and Ms. Conner was really helpful with useful info.

5/5.00 Published 11 years ago

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This place is really nice and very clean. I would love to choose this one.

4/5.00 Published 11 years ago

"Spacious Apartments, Delicious Food, Beautiful Surroundings"

We picked this place because it's the only one offering a whole apartment instead of just a few rooms. Mom and Dad got a cozy two-bedroom place, and they're loving it. Every time I join them for lunch, the food tastes amazing and flavorful. The community is gorgeous with plenty of bushes, flowers, and trees all around. I totally suggest this place.

5/5.00 Published 11 years ago

"The place was gorgeous. We like it a lot."

The place was beautiful, and we really liked it. It’s now number one on our list.

3.5/5.00 Published 11 years ago

"Mixed feelings about beautiful facility with limited care coordination."

This is a pretty place with big rooms. My mom knew some staff who left, which made her sad. The helpers are nice but not super involved. They do what's asked but don't take charge on their own. When a resident needs more help, the cost goes way up. If someone just needs med help and can't cook, it's great. They have nice stuff to do. But if you need more help and better communication, it might not be the best.

3.5/5.00 Published 11 years ago

"Mixed feelings about facility, good for some but not all."

This place looks really nice. The rooms and apartments are bigger than other ones I checked out. But some staff have left recently, and my mom misses them. That makes her feel uneasy. The caregivers are friendly and helpful, but they don’t take the initiative. They only do what they’re asked. As a person needs more care, the cost goes up a lot. If someone only needs help with meds and cooking, this is a great place. The place itself is nice, and they offer a lot of activities. But if someone needs more care and better communication between staff and caregivers, this might not be the best place for them.

3/5.00 Published 11 years ago

"Mom Likes Facility, Dislikes Apartment Style and High Cost"

My mom really thought the place was pretty and she was impressed by the services they provided. But, she's not keen on the feel of living in an apartment. She'd rather the entry was more directly at her door, instead of maybe having to go through hallways? Also, she wishes it was a bit more north than it is. The price is more than she'd feel comfortable paying too.

5/5.00 Published 11 years ago

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This place is amazing! It feels like a vacation resort. I almost wanted to live there myself. The staff was super nice, and the tour was fantastic!

5/5.00 Published 12 years ago

"Best yet. Still deciding on long-term stay."

Best experience so far. Not ready to fully commit yet.

Palms of Lake Spivey

Address
8080 Summit Bus Parkway
Lake Spivey, GA - 30236

Website

Email

Telephone
(770) 477-7207

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