Assisted Living Facilities

Phoenix at Tucker

4.6/5.00 - based on 85 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 9 months ago

"Good value, turnover in staff, dietary needs overlooked at times"

I like how much we get for the price, which is lower than most places nearby. The staff turnover is noticeable, especially on weekends, so there are often new people working with the residents. The food quality and variety are good, but they don't always accommodate specific dietary needs like my dad's diabetes—it feels like a 'one size fits all' approach. Most facilities in this area offer similar services and facilities, but this one stood out as the perfect location and more affordable by several hundred dollars a month compared to others we considered.

4/5.00 Published 1 year ago

"Mixed Feelings About The Phoenix at Tucker"

We visited The Phoenix at Tucker while looking for a place for our family member. The shared spaces were really nice, but the bedroom was too cramped, especially considering the cost.

4/5.00 Published 1 year ago

"Friendly Community with Room for Improvement"

I liked the community, but the food needs improvement. More activities would be great. We chose this place for its price, location, and cleanliness. The people are friendly, and I’d recommend it to other families.

4/5.00 Published 2 years ago

"Excellent Assisted Living Facility with Friendly Staff and Great Amenities"

We were really impressed with the location, how nice everything looked, and how easy it was to talk to the staff when we called with questions. The staff are super friendly and do their best to help even though they seem pretty busy. My mom hurt her leg and hasn't been able to do all the fun things they have, but the physical therapy and occupational therapy they do here have been helping her get better. I've already told some friends and family about how great they've been, and I'll keep on doing it.

1/5.00 Published 2 years ago

"Negligence and Lack of Care at Phoenix Assisted Living"

Pay attention that all the positive feedback about this place is from over 5 years ago when ownership was different. Since the change, it's really gone down the tubes. My mom didn't even stay a full year at Phoenix. They didn't care for her properly and the staff setup was just not right, if not straight up against the rules. There were times when we couldn't find anyone else in the whole place but a person at the front desk. Too often, my mom, who needed help, wasn't put to bed or brought down for meals. After we kept complaining, we had no choice but to move my mom elsewhere for her own safety. Don't get tricked by the nice appearance of the place and the friendly faces who welcome you. They aren't the ones giving the care and those who are won't stick around due to constant staff changes.

3/5.00 Published 2 years ago

"Care Quality Dropped After Management Change"

The care at this place isn’t as good as I hoped. At first, when my mom moved in, everything was awesome. The people working there really paid attention to her. But then, they changed who was in charge, and a lot of the good staff left. Now, it’s different. My mom was supposed to get even better care, but they’re not doing all the things they should. The place itself is amazing, and some workers are still really good, but overall, the care isn’t what it used to be. It feels like the main support of the home isn’t strong anymore, except for the cooks and cleaners – they’re still doing their best.

4/5.00 Published 5 years ago

"Friendly Staff and Helpful Answers"

The cost was high for us, but the staff was friendly and helpful, patiently answering our questions and providing valuable feedback.

1/5.00 Published 6 years ago

"Facility's feigned excellence fails beyond aesthetic; detriments abound"

I'm puzzled as to why this facility has positive feedback. It used to go by the name The Orchard in Tucker. During our loved one's stay there, they received below-average care. There were medication errors, unexplained cuts and bruises, poor communication, laundry mishaps, bed bugs, and employees who misplaced residents, just to name a few problems. Additionally, the meals served don't match up with what's shown in their photographs. I know there are worse places, but this place doesn't live up to its image. Yeah, it's got a nice look and pretty landscape, but I prefer quality care for my family member above all else. Once we transferred them away from that place, their condition improved and we're much more relaxed and less worried.

4/5.00 Published 6 years ago

"Spacious Facility, Cozy Rooms"

The assisted living facility is new with spacious common areas. However, the shared rooms felt too small.

5/5.00 Published 6 years ago

"Excellent care, compassionate staff, and a wonderful environment"

My mom lived at Orchard for two years before she passed, and we couldn’t have been happier with her care. The nurses and all the staff took amazing care of her, giving us peace of mind knowing she was safe and looked after around the clock. They kept close tabs on her and would let us know how she was doing regularly. She actually thrived there, becoming more active, aware, and just much healthier overall. Her quality of life really improved during those last two years. We highly recommend Orchard of Tucker for your loved ones.

4/5.00 Published 7 years ago

"Great Place for Mom"

Mom really likes it here. The staff are nice and always helpful. The place is clean and cozy, and she has made some friends. There are fun activities, and she enjoys the food. It's a good place for her.

5/5.00 Published 7 years ago

"Grateful for Excellent Care at This Assisted Living Facility"

Thank you for taking such good care of my mother!

5/5.00 Published 7 years ago

"Great place; we love visiting!"

We love The Orchard and enjoy every visit.

5/5.00 Published 7 years ago

"Grateful to be at Orchard"

I'm thankful to be here at Orchard.

5/5.00 Published 7 years ago

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We really love this place!

5/5.00 Published 7 years ago

"Highly recommend this place!"

We really like it here and would definitely recommend it!

4/5.00 Published 7 years ago

"Friendly and Clean Assisted Living!"

The Orchard assisted living facility is pretty good. The staff is friendly, the place is clean, and it feels welcoming.

5/5.00 Published 7 years ago

"Wonderful place, highly recommend!"

Orchard is wonderful!

5/5.00 Published 7 years ago

"Orchard: The Top Choice for Assisted Living"

Orchard is the best place for assisted living. The staff is caring, and they really make residents feel at home. The activities are fun and keep everyone engaged.

5/5.00 Published 7 years ago

"A Wonderful Place to Call Home!"

I really enjoy living here! It makes me very happy!

5/5.00 Published 7 years ago

"Very happy—so much better than my last place!"

I love it here! It’s a huge improvement over my last place. I’m really happy!

5/5.00 Published 7 years ago

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I love this place!

5/5.00 Published 7 years ago

"Everything is going great!"

Everything is going really well!

4/5.00 Published 7 years ago

"Great place!"

it’s really nice.

5/5.00 Published 7 years ago

"Absolutely love it!"

I love it here!

5/5.00 Published 7 years ago

"Best place to live, caring staff and fun activities!"

I absolutely love living here! The staff is super friendly and always ready to help. The activities are fun, and I’ve made great friends. The food is delicious, and I feel safe and cared for. I really wouldn’t want to be anywhere else!

5/5.00 Published 7 years ago

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It has been very comfortable here so far.

5/5.00 Published 7 years ago

"I really love living here!"

I really love living here!

5/5.00 Published 7 years ago

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The place has been great! Any problems have been fixed

5/5.00 Published 7 years ago

"Very friendly and welcoming!"

Everyone here is so friendly and welcoming.

5/5.00 Published 7 years ago

"Amazing place—no need to look anywhere else!"

This place is awesome! When I discovered it, I didn’t have to check out any other places.

5/5.00 Published 7 years ago

"Great Assisted Living Facility with Friendly Staff and Tours"

Orchard at Tucker is a great place to think about. Our contact and the staff were friendly and really helpful. The tour was excellent! This is a lovely facility. Outstanding!

5/5.00 Published 8 years ago

"Still Happy with My Choice!"

I like this place. I chose it, and I'm still happy with my choice.

5/5.00 Published 8 years ago

"Great staff, always helpful and friendly!"

The staff is very helpful and kind, always ready to do their best to keep residents comfortable.

4/5.00 Published 8 years ago

"Mixed Feelings"

This assisted living facility is decent, with friendly staff and good food. However, I miss my old neighborhood. .

5/5.00 Published 8 years ago

"A Wonderful Place to Live and Make Friends"

I really enjoy living here. My apartment is great, the food is tasty, and everything is nice. The people are friendly and will sit down to talk with you. There’s always something happening, so you never have to feel lonely.

4/5.00 Published 8 years ago

"Great Place with Good Food and Friendly Staff"

I like this place. The food is good, and I can't think of anything I dislike about it. Everything has been good here so far. The staff are all nice people and easy to talk to. Even the maintenance team is really good. The housekeepers are top-notch and very pleasant.

4/5.00 Published 8 years ago

"Caring Staff at Assisted Living"

I really appreciate the friendly staff; they all seem passionate about their work.

4/5.00 Published 8 years ago

"A Homey Haven for Mom's Happiness"

What I like most about Orchard is how casual it feels. The relaxed atmosphere was what convinced us to choose Orchard for my mom, Laura. Events like Margarita Mondays in the pretty garden are perfect examples. It's easy to chat with other residents and families here. Everyone seems happy and cheerful. Mom enjoys being around people and feels cared for. This is really important for her mood and well-being. Mercy and the other staff, like Kim, Sandy, Mary, and Yvette, make a big difference. They really care and it shows. They're the reason everyone feels so good here. That's what makes Orchard special. It's important they keep that feeling alive!

5/5.00 Published 8 years ago

"Easy Transition with Great Care and Support"

The social activities and care at this assisted living place made moving here really easy. The senior staff is always there to help with any concerns.

5/5.00 Published 8 years ago

"Very happy with the staff and care!"

We have been really happy with The Orchard, especially the staff and the care they provide.

5/5.00 Published 8 years ago

"Wonderful garden and excellent service!"

This place is excellent, and it has a wonderful garden.

5/5.00 Published 8 years ago

"I Can't Wait to Call This Place Home!"

I want to move in! The staff is so friendly, and the residents seem happy. The activities they offer look really fun, and the place feels warm and welcoming. I love how clean and bright everything is. It seems like a great community, and I can picture myself living here.

5/5.00 Published 8 years ago

"Friendly and Compassionate Care!"

Everyone here is friendly and helpful. The residents are cared for with a lot of patience and compassion.

5/5.00 Published 8 years ago

"Friendly and welcoming place to live and work"

Orchard is a wonderful place to live and work. The staff and residents are always friendly, helpful, and courteous with a smile.

5/5.00 Published 8 years ago

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The rooms are clean and well-kept, and there are lots of friendly people. The activities are always fun, and the sightseeing trips are enjoyable. The food has gotten better, so I’m really glad we picked this home away from home.

4/5.00 Published 8 years ago

"Assisted Living Facility Offers Great Food, Activities, and Staff"

This place is really good. The food is tasty, and they offer plenty of choices during meals. I think they should have bigger breakfasts, though. They have lots of activities for everyone, and they make sure each resident gets what they need. It's a place where families can get involved, and they even encourage it! Plus, they have some really great staff working here.

4.5/5.00 Published 8 years ago

"Great food and gardens; wishes for a kitchen sink"

I like it here. The food has gotten better with the new chef. The gardens are really beautiful. I wish I had a kitchen sink in my apartment, though, because I don't like getting water from the common room.

4/5.00 Published 8 years ago

"Friendly Atmosphere with Lots of Fun Activities"

The folks here are super friendly, and we have tons of fun activities.

5/5.00 Published 8 years ago

"Wonderful Food and Activities, Caring Nursing Staff!"

The food here is great, the nursing staff is really good, and the activity department is wonderful.

5/5.00 Published 8 years ago

"A Wonderful Place to Call Home"

This place really meets my needs. It's a great home!

5/5.00 Published 8 years ago

"Great place with awesome staff!"

The facility is great, and the staff is wonderful!

4/5.00 Published 8 years ago

"Great Improvements in Food and Staff!"

The food got better when the new chef arrived, and the housekeepers and care staff are great.

5/5.00 Published 8 years ago

"Wonderful place with great staff and activities!"

I’m Mary Williams, and I’ve worked at The Orchard as a sitter for eight months. I’ve been at many assisted living and memory care facilities, but none are like this one. It’s beautiful here! The food is great, the staff is really nice, and there are lots of activities. Residents get to visit many different places, and many entertainers come here. The lawn is beautiful too! I can’t think of anything that needs improvement right now. They also have doctors who visit clients and therapy on-site. You can’t ask for a better place to call home!

5/5.00 Published 9 years ago

"Orchard at Tucker - Tucker, GA"

5 stars. I've been really happy with the service!

4/5.00 Published 9 years ago

"Caring Staff at Orchard Assisted Living - Tucker, GA"

Great nurses and workers at Orchard Assisted Living! They really look after me and my husband Howard.

4/5.00 Published 9 years ago

"Orchard at Tucker - Tucker, GA: Great Every Day"

I really like it here, and it gets better every day! The staff is friendly and always ready to help. The meals are delicious, and the activities are fun. The place is clean and feels like home. I'm happy to be here!

5/5.00 Published 9 years ago

"Wonderful experience, made great friends at the facility!"

Everything is wonderful here! I made new friends, and I'm really happy.

5/5.00 Published 9 years ago

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Wonderful place to call home, feels just right!

5/5.00 Published 9 years ago

"Great place to live with delicious food!"

I really enjoy living here, and I love the food!

5/5.00 Published 9 years ago

"Pleased with Memory Care at Orchard at Tucker - Tucker, GA"

Really happy with the memory care program here!

5/5.00 Published 9 years ago

"Love This Place More Than Atria!"

I think this place is way better than Atria! I really love it here.

5/5.00 Published 9 years ago

"Orchard at Tucker - Tucker, GA"

Everything here is just wonderful! I couldn’t be happier with the care and support provided.

4/5.00 Published 9 years ago

"Activities and Meals Shine at Orchard in Tucker - Tucker, GA"

I like the food here, it's good. The place is clean. I enjoy activities like bingo, Price Is Right, and trips to see nice views. I wish there were more activities.

5/5.00 Published 9 years ago

"Nurse-daughter approved - Orchard at Tucker, GA"

Our daughter, who’s a nurse, visited to observe from a caregiver’s view. She rated it 100%, A+!

5/5.00 Published 9 years ago

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Food - 4 stars (there's always room for improvement) Overall - 5 stars - Triple AAA Would like bigger breakfast portions Wants cheese grits on the menu more often The meatloaf this week was amazing Please serve chocolate milk in little cartons

5/5.00 Published 9 years ago

"Orchard at Tucker"

Five stars all around.

5/5.00 Published 9 years ago

"Orchard at Tucker - Tucker, GA"

Absolutely love it here. Everyone is super nice, and the food is great.

5/5.00 Published 9 years ago

"Great care at this facility!"

The Care Partners are all amazing. I'm happy with everything here.

4/5.00 Published 9 years ago

"Orchard at Balayan - Balayan, PH"

I'm really content here.

4/5.00 Published 9 years ago

"Happy Haven at Tucker"

I feel really content living here.

4/5.00 Published 9 years ago

"Orchard at Tucker - Great Job Pleasing Everyone"

I think Orchard does a really good job. It's so hard to please everyone, but Orchard really does a great job.

5/5.00 Published 9 years ago

"Love this place!"

I really love it here! The staff is friendly and caring, and my family feels so welcome. The place is always clean, and I enjoy the activities.

5/5.00 Published 9 years ago

"Orchard at Tucker"

The place is absolutely beautiful! I would be so happy for my dad to come here.

4.5/5.00 Published 9 years ago

"New Facility Needs Some Organization But Great Room and Staff"

This is a brand new place and could use some organizing. They started before they were fully prepared. I don't have any complaints. The room is really nice, and the people are super friendly.

5/5.00 Published 9 years ago

"Review of Assisted Living Community"

The staff is wonderful, and the place is nice. I feel at ease knowing my mom chose this community.

5/5.00 Published 9 years ago

"Review of Orchard at Tucker - Beautiful Assisted Living Facility"

This place is beautiful! The staff is very kind and helpful. They always make sure the residents feel comfortable and cared for. The activities are great, and there's a nice community vibe here. It's a lovely place for anyone looking for assisted living.

5/5.00 Published 9 years ago

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This facility is beautiful and well-designed for people needing help. The owner, Arkadiy, really cares about giving families peace of mind. I would feel good about my parents living here.

5/5.00 Published 10 years ago

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We took a hard hat tour, and the building looks really nice.

Phoenix at Tucker

Address
2060 Idlewood Rd
Tucker, GA - 30084

Website

Email

Telephone
(770) 938-5600

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