Assisted Living Facilities

Sunrise of Johns Creek

4.1/5.00 - based on 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 10 months ago

"Friendly and Helpful Staff; Wished Husband Could Join"

The staff at Sunrise of Johns Creek are really nice. They are friendly, kind, and helpful. My husband and I both still wish he could live there with me!

1/5.00 Published 11 months ago

"Limited Staffing Causes Frustrations in Assisted Living Facility"

My mom really enjoyed the company of others at the home, but she constantly felt frustrated. Whenever she needed assistance, she would pull the cord. However, the response was usually delayed. I believe the main problem there is they're understaffed.

2/5.00 Published 2 years ago

"Inadequate Facility and Care at Sunrise of Johns Creek"

We visited Sunrise of Johns Creek and I was intrigued by the layout. The dementia ward was on the 7th floor, so residents couldn't go outside, which made me worry that my family member would feel caged. They also informed me they might not be able to manage my loved one's needs.

4/5.00 Published 2 years ago

"Excellent Care and Comfortable Atmosphere"

We picked Sunrise of Johns Creek because they offer great care. They have a Hoyer lift which was necessary for her. We also liked the friendly atmosphere. The memory care unit is bright with lots of natural light, which makes a big difference. The place is very clean and they are renovating to make it even nicer. The staff are experienced and caring, not just doing a job. I would definitely recommend Sunrise to others.

3/5.00 Published 3 years ago

"Close-Knit Community, But Location Too Far for Convenience"

We visited this assisted living place with our family. It was a nice community, and we got to see different rooms on different floors. But, it was just a bit too far away.

4/5.00 Published 3 years ago

"Highly Recommended Assisted Living Facility"

My husband is staying there for rehab. John's Creek is caring and clean. I have no complaints. I'm glad he's there. He likes the food; lots of options. They offer many daily activities. It's a good value compared to others, though costs vary. The building's 10-15 years old, but clean and comfortable. I'd recommend them. The care is kind and professional, led by an open director. They're responsive even after hours. I feel at ease knowing he's well cared for there.

3/5.00 Published 3 years ago

"Not Recommended for Care"

Before COVID, we picked Sunrise because of its location. It seemed like a good fit for him at the time. But he kept ending up in the hospital, and the doctors said he was dehydrated. When I asked the staff, they claimed they offered water, but he refused. The nurse manager was difficult to work with. Overall, I wouldn’t recommend it.

3.5/5.00 Published 4 years ago

"Mixed Experience in Assisted Living Facility"

My dad's on the nursing floor. His current nurse is great. He can't join activities, but the coordinator is fantastic. There are various activities available overall. We liked the room sizes and layout. Food is good. Front desk staff can be a bit inconsistent. One is very organized, others seem flustered.

1/5.00 Published 4 years ago

"Unhappy with Excessive Medication at Assisted Living Facility"

In the beginning, things seemed fine with the management's promises. But my Mom was constantly sleeping, even during the day, which made me think they gave her too many sleeping pills. I removed her from this place. It's not good. Not at all.

4/5.00 Published 6 years ago

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The facility was nice but the grounds needed some work. The office staff seemed nice. Terrace level has beautiful natural lighting and outdoor seating. Some restrooms have shower benches. The rooms have a sink and mini fridge. Lots of daily activities and they had volunteers.

4/5.00 Published 6 years ago

"Comfortable and Pet-Friendly Lakeside Living"

This place is really nice. It has a beautiful view of the lake. The people who work here are friendly. And the best part is, they let you bring your pets! It's not the newest place around, but it's kept clean and everything works fine.

5/5.00 Published 6 years ago

"Very impressed and excited to move forward!"

I'm very impressed and excited to move forward with this home.

5/5.00 Published 7 years ago

"Nice place to visit!"

This facility was really nice. It was clean, and the staff seemed friendly. Overall, it was a great place to visit!

4/5.00 Published 7 years ago

"Satisfying Tour with Kind Staff; Found Better Fit Elsewhere"

We went to check out this place for my father-in-law. The tour was good and they showed us everything we needed. The people there were really nice to us. Overall it was a pleasant experience. But, we found another place that fit our needs better.

5/5.00 Published 7 years ago

"Caring, attentive staff made all the difference!"

In a tough time, this community sent someone to check on my parents and see if they’d be a good fit. They took their time, and now my parents are happy, well-cared-for, and safe here. The staff is great, the place is clean, and every visit shows things are well-maintained. The meals look decent from what I’ve seen. I would recommend this place to friends and family.

2.5/5.00 Published 7 years ago

"Unhappy with staff's care, but facility is clean"

The building and surroundings are neat and tidy at this home. But, I wasn't happy with how they treated my mom. They were expected to see her every couple of hours, but there never seemed to be anyone around. I think they don't have enough staff working here. If it weren't for the Hospice people helping out, I don't think my mom would have gotten any care.

4.5/5.00 Published 7 years ago

"Great care and friendly staff create a positive experience"

Our time here has been good. I'm always told about any changes, and they quickly handle any medical needs for my brother. Everything seems to be going well. The staff are very friendly when I visit, making me feel good about the care and making him feel happy as a resident. It's great.

5/5.00 Published 7 years ago

"Amazing care and support for my mother-in-law!"

My mother-in-law stayed at Sunrise of Johns Creek for about a month. Wow! I can’t even explain how amazing everything was at this facility. From the sales team to the nursing staff, our experience was unbelievable. The care coordinator was fantastic and became Mom’s favorite person at the facility. She really cared about Mom and would have tea and talks in her room when Mom couldn’t walk anymore. The physical therapy staff set realistic and meaningful goals for Mom. At the end of her battle with cancer, the Sunrise team helped us work with Aberdeen hospice, which was a great choice for her care. Sunrise takes resident care to a whole new level. I can’t thank them enough!

5/5.00 Published 8 years ago

"A great fit for my mom!"

My mom moved into this community, and I’m happy with her care and safety. The staff is attentive and kind, and she enjoys the meals, finishing everything. There are activities and outings, and she loves sitting with the group. My mom seems really happy here.

5/5.00 Published 8 years ago

"Great Caregivers"

Our parents have been there for a few weeks, and so far the care has been excellent. They have kept in touch with us every step of the way. The staffs have been very receptive to our calls and provide great care.

5/5.00 Published 9 years ago

"Very understanding, responsive, and upfront!"

5+! The Sunrise of Johns Creek has the services we need. It's a clean environment, which we noticed when they accepted my brother. The marketing and staffing teams have been great and very understanding. They've been very responsive and upfront with us. My brother has been the happiest I've seen him in 20 years!

4/5.00 Published 9 years ago

"Friendly Staff, Short Stay: Positive Experience at Sunrise of Johns Creek"

The workers at Sunrise of Johns Creek were nice and helpful. Dad didn't stay for too long, so we couldn't fully judge, but his time there was good.

5/5.00 Published 9 years ago

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We’ve only had our loved one here for a short time, but so far, the experience has been really positive. The staff are all very friendly and quick to respond to any requests or questions we’ve had. The place is clean and well-kept, and they do a good job taking care of the residents.

4/5.00 Published 9 years ago

"Satisfactory Assisted Living with Some Minor Supply Hiccups"

This place is pretty good. Sometimes they run out of peanut butter and ice cream, which is a bummer. But they have tons of fun stuff to do, and everyone, including the staff and residents, is friendly. Overall, it's a nice spot.

3.5/5.00 Published 9 years ago

"Mixed Experience at Assisted Living Facility"

The patient really enjoys everything about the place. But I feel like we were misled by the sales manager Kathy and the person we go to for help, Kenda. In the future, I'll make sure to get everything in writing and ensure that the evaluations of the patients' service needs aren't changed based on their reassessments. Our re-evaluated cost of service raised our monthly bill by over $1000. We would have strongly challenged it, but the whole experience left both my wife and me feeling very disappointed.

4/5.00 Published 9 years ago

"Nice facility, but pricey"

We visited this place while considering care options for a family member. I was really impressed with what I saw! The facility was clean, well-organized, and the staff were all friendly and professional. Unfortunately, it was one of the pricier choices we looked at, and it was beyond our budget.

5/5.00 Published 10 years ago

"Mom is happy and respected"

They treat my mom with respect, and I’m really happy to see that. She seems very content here. There was a bit of confusion with billing since a few things changed without letting me know first. But when I mentioned it, they were ready to help and worked with me to fix it.

5/5.00 Published 10 years ago

"Very clean and a great experience!"

I’d give the community a five overall. We are happy with how clean everything is. It’s a really good experience.

2/5.00 Published 10 years ago

"Staff Not Friendly and Facility Lacks Quality and Timely Care"

The staff here aren't super friendly. It feels like they're just doing their job, not more. The rooms are smaller than at the other place we lived, even though they cost about the same. The layout is confusing with too many small rooms. The food is really bad. They seem to struggle with responding to the residents quickly - it's like they don't have enough people on staff to give the best care, at least that's what I think. It was tough getting information about when activities were happening. We were treated really well at our last living community. If we had come to Sunrise first, maybe we wouldn't be so let down.

5/5.00 Published 10 years ago

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I toured this community while searching for care options for my loved one. It had quality care and a good variety of activities. The facility was clean, and the staff were friendly and helpful. I checked out many options in the area and was impressed with all of them. This wasn't the place I chose, but I was still impressed by what I saw here.

4/5.00 Published 11 years ago

"Great Caregiver Supervision and Helpful Staff"

The caregivers do an excellent job supervising, and the staff is always helpful.

3/5.00 Published 11 years ago

"Nice place, but issues with safety and pricing."

I thought it was decent, but there were parts I wasn't fond of. I didn't like that it had multiple floors and the memory care section was way up on the fourth floor. It made me think, what if there was a fire? Even though it's a fireproof building, I can't see how folks in the memory care area could make it out quickly. Another issue for me was how they handled prices - it was all a la carte.

5/5.00 Published 11 years ago

"Spacious apartments and friendly atmosphere made it my favorite!"

The apartments were big, and the people were really nice. There were many cozy spots where folks could chat or watch TV. It was my favorite place I visited!

4/5.00 Published 11 years ago

"Cathy's Help Made Sunrise the Right Choice for Mom"

My mom lived somewhere else before Sunrise. We wanted a place with more staff for residents, a clean place, and staff who could give her good food and care. Sunrise in Johns Creek had all this and more. The sales director was awesome. She answered our questions and helped us a lot. She really made a big difference in picking where Mom would live. We're really happy with Sunrise.

4/5.00 Published 12 years ago

"Great Tour with the Director! Really Liked It"

4 stars: On we took a tour with the director. We really liked it.

Sunrise of Johns Creek

Amenities:

  •     Trained staff available 24-hours a day
  •     Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
  •     Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
  •     Monthly wellness visits by a licensed on-staff nurse
  •     Weekly housekeeping and daily trash removal
  •     Weekly personal laundry
  •     Social and educational programs for families
  •     Scheduled resident and family meetings
  •     Gracious accommodations with a variety of floor plans
  •     Maintenance of building and grounds

Address
11405 Medlock Bridge Road
Johns Creek, GA - 30097

Website
https://www.sunriseseniorliving.com/communities/sunrise-of-johns-creek/overview.aspx

Email

Telephone
(912) 335-5825

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