Tender Hands Home Care
Anonymous
"Neglected Elder: Caregiver From [name removed] Causes Pain and Distress"
If I could give a zero-star rating, I would. We contacted for a professional who could monitor vital signs and help my father, who suffers from incontinence. Yet, the person they sent was far from competent. I had to instruct her on how to change my father properly, and she never even checked his vitals. My mother had to call me in distress because she was inadvertently hurting him. Despite being told to stop, she persisted, causing my dad to cry out in pain. When we reported this to, they insisted that she was highly experienced. How can someone be considered experienced when they can't even change a diaper properly? Or when they don't know how to gently turn someone over without inflicting pain? Even worse, I was dragged out of bed in the middle of the night because she refused to listen to my mom's instructions. She mishandled the pad on my father's bed and asked my mom to help her, even though we are paying for their services. Please, be cautious when considering this company for your loved ones' care.
- Useful
- Not useful
- Share
Customer
"No rooms available, but perfect location; caring, helpful staff."
The place didn't have any empty rooms when I checked, but the spot was just right, and the folks who worked there were super nice and always ready to lend a hand.
- Useful
- Not useful
- Share